Role Description At Pavago, one of our clients is hiring a Sales Development Representative (SDR) to generate qualified sales opportunities through high-volume outbound prospecting and lead qualification. This is a fast-paced, phone-first sales role where you’ll engage prospects through calls, email, and text messaging, identify qualified opportunities, and help build a healthy sales pipeline. Success in this role comes from persistence, strong communication skills, and the ability to consistently achieve outreach goals. What You’ll Own - Outbound Prospecting - Conduct high-volume outbound outreach via phone, email, and text messaging. - Identify and engage prospective candidates and leads across assigned campaigns. - Build rapport quickly and maintain professional conversations. - Follow structured outreach cadences and prospecting workflows. - Consistently achieve daily outreach activity goals. - Lead Qualification - Qualify prospects based on predefined campaign criteria. - Conduct discovery conversations to assess fit and interest. - Gather relevant information and determine next steps. - Advance qualified prospects through the sales pipeline. - Deliver a professional and positive prospect experience. - Inbound Lead Follow-Up - Respond promptly to inbound leads generated through job postings and marketing efforts. - Conduct qualification conversations and identify next steps. - Maintain ongoing communication until a clear outcome is reached. - Ensure timely and consistent follow-up. - CRM & Pipeline Management - Maintain accurate records of prospect interactions. - Log calls, emails, texts, and follow-up activities in the CRM. - Keep pipeline stages updated and organized. - Support reporting through accurate activity tracking. - Maintain clean and reliable CRM data. - Team Collaboration - Coordinate qualified lead handoffs to recruiting teams or sales leadership. - Share prospect insights and relevant information with internal stakeholders. - Participate in coaching sessions, training, and team meetings. - Collaborate with leadership to improve outreach performance. - Performance & Target Achievement - Meet daily and weekly outbound activity targets. - Achieve lead qualification and conversion goals. - Follow established sales processes and messaging. - Continuously improve outreach techniques and communication skills. - Maintain consistent performance in a metrics-driven environment. Qualifications - Strong spoken and written English communication skills. - Confident, persuasive, and professional communication style. - Comfortable making high-volume outbound calls. - Excellent interpersonal and relationship-building abilities. - Strong organizational and time-management skills. - Ability to manage multiple conversations and follow-ups simultaneously. - Comfortable following structured sales processes and scripts. - Reliable internet connection and professional remote workspace. - Availability during U.S. Central Standard Time business hours. Requirements - Nice-to-Have - Previous experience as: - Sales Development Representative (SDR) - Business Development Representative (BDR) - Outbound Sales Representative - Cold Caller - Recruiter - Lead Generation Specialist - Experience using CRM or Applicant Tracking Systems (ATS). - Experience supporting U.S.-based clients or companies. - Experience in commission-based or performance-driven sales environments. - Familiarity with pipeline management and sales metrics. - Proven success meeting outreach and conversion targets. Benefits - Fully remote work environment. - Structured training and ongoing coaching. - Exposure to multiple industries and sales campaigns. - Modern sales tools and technology stack. - Performance-driven culture with clear growth opportunities. - Career progression into: - Senior SDR - Account Executive - Sales Team Lead - Business Development Manager Interview Process - Initial Application Review - Spark Hire Intro Video (3–5 minutes) - Final Client Interview - Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you. Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds. Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed. Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application. Apply Now If you’re a motivated communicator who enjoys building relationships, creating opportunities, and exceeding performance goals, we’d love to hear from you. Apply today and take the next step in your sales career with a growing remote team.

• Respond to inbound inquiries within five minutes whenever possible. • Qualify prospects against our ideal customer profile and schedule discovery meetings with the appropriate Account Executive. • Convert inbound interest into broader account engagement by identifying additional stakeholders, business units, and buying centers. • Prospect into strategic target accounts through phone, email, LinkedIn, and other outbound channels. • Leverage intent data, website engagement, Community users, webinar attendees, and marketing programs to prioritize outreach. • Book qualified meetings that generate pipeline across new logo opportunities. • Partner closely with Marketing on campaigns, webinars, events, and account-based marketing programs. • Work alongside Account Executives to build account strategies and multi-thread opportunities. • Maintain accurate activity, account, and opportunity data in HubSpot and other sales tools. • Share feedback on messaging, objections, competitive intelligence, and lead quality to improve go-to-market programs.

Role Description The Sales Development Representative is responsible for creating early-stage pipeline by identifying, engaging, and qualifying prospective, dormant, and reactivation opportunities. This role is a high-activity hunter position focused on: - Disciplined outbound prospecting - Inbound lead response - Initial qualification - CRM accuracy - Seamless handoff of qualified opportunities to Directors of Client Development The purpose of this position is to assist in the identification and development of viable business opportunities to drive increased profitable revenue. The SDR will be responsible for: - Completing pre-sales activities, including prospecting new clients across the U.S. - Inbound lead management - Reengaging previous clients - Generating a high volume of prospecting activities via phone, email, LinkedIn, and other networking channels Qualifications - Bachelor’s degree in Business, Marketing or related field - Minimum of 1-3 years of business development and/or sales experience - Proven track record of prospecting, identifying, and qualifying sales opportunities using primarily phone and email - Proven self-starter (urgent, driven, motivated, focused, disciplined) in addition to being a collaborative team player - Accountable - Excellent interpersonal, problem-solving, and presentation skills - Strong organization and administration skills - Strong persuasive writing and communication skills - Proficiency with Microsoft Applications and sales management software - Ability to work at home without distraction Requirements - Responsible for generating qualified early-stage sales opportunities through high-volume outbound prospecting, inbound lead follow-up, dormant account reengagement, and accurate CRM documentation - Establishes credibility as a professional, informed first point of contact for prospects, dormant clients, and CFC contacts - Prospects, identifies, and develops new sales opportunities through targeted campaigns using phone, email, LinkedIn, and other forms of professional communication - Prepares prospect context, outreach insights, and relevant background information prior to qualified meetings - Conducts initial qualification conversations to determine organizational fit, relevant business need, appropriate contact, and readiness for a DCD-led discovery conversation - Secures meetings with prospective clients leveraging current marketing campaigns, relevant business news, current trends, and industry knowledge for the Directors of Client Development (DCDs) - Tracks and reports sales activities using Salesforce, chronicling details of client relationships, inclusive of sales insights and action plans - Maintains accurate account and contact data in Salesforce to improve the quality of the database - Works inclusively and collaboratively with colleagues across ELI to ensure clients receive the best solution for their business - Proactively develops ways to improve the client experience to positively impact brand loyalty - Understands ELI’s suite of products and services Desired Competencies - Strong business acumen and sales presence - Experience in a training solutions or professional services organization - Ability to quickly grasp product knowledge and communicate value to client prospects - Knowledge of strategic sales and account planning - Strong client relationship management skills Working Conditions - Primarily works in a home office environment with a desk, chair, and quality lighting - Frequently required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk and hear clearly - Occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch - May infrequently lift and/or move up to 20 pounds - Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus - The noise level in the work environment is typically low to moderate

• Generating Leads: Identify and research potential leads through various channels, including online research, social media, and industry events. • Outbound Prospecting: Conduct outreach via phone, email, and social media to engage potential clients and introduce Opus1 as an industry leading solution. • Cold Calling Activity: Maintain consistent, high-volume cold calling activity each day as the primary outbound prospecting strategy for generating qualified meetings and pipeline opportunities. • Qualifying Leads: Evaluate the needs and challenges of potential clients to determine if they are a good fit for our platform, and qualify leads based on established criteria. • Collaborating with cross-functional teams: Work closely with the sales team to ensure a smooth transition of qualified leads and participate in strategy sessions to refine outreach approaches. • Managing your Pipeline: Maintain accurate records of lead interactions and status updates in the CRM system, ensuring all data is up-to-date and accessible. • Coordinating Meetings: Schedule meetings between qualified leads and Account Executives, ensuring all relevant information is communicated effectively.