• Build and maintain complex, data-driven UIs in React and Next.js, including CMS-driven layouts and dynamic content blocks that scale across products, tenants, and deployments. • Optimize frontend performance for media-heavy and data-heavy applications. • Collaborate with UX and UI designers to translate designs into fast, intuitive, accessible experiences. • Ensure responsiveness and correct behavior across kiosk, large-format LED, desktop, and tablet form factors. • Design and extend Payload CMS collections, access control, and content models, plus the REST and GraphQL APIs that support content and configuration. • Collaborate on data modeling, schema design, system architecture, and integration patterns. • Write clean, maintainable, well-tested TypeScript with an eye toward long-term platform evolution. • Design or extend infrastructure as code (AWS CDK) to build immutable infrastructure deployable both in AWS and as constrained on-prem installations. • Participate in architectural discussions around data flow, caching, multi-tenancy, environment separation, and cloud-versus-on-prem deployment. • Review code, mentor other engineers, and raise the bar on code quality and system design. • Help improve developer tooling, workflows, and CI/CD over time.

• Push the boundaries of modern frontend development to build fast, ambitious web applications that will delight our clients. • Collaborate closely with our product team to build features that have a significant business impact. • Proactively identify bottlenecks and improve our frontend developer experience. • Work with our design team to build elegant and intuitive UI components. • Understand our business context deeply and leverage engineering knowledge to come up with creative solutions to problems. • Thrive in a small, nimble team comprising technical experts. • Prioritise quality and high standards by continually applying high coding standards, excellent attention to detail, and a methodological work process. • Demonstrate and drive proper coding techniques, including maintainability, reuse, clean code, and unit testing within the team. • Develop automated unit and acceptance tests to ensure software meets design criteria. • Never stop learning; pursue the latest technologies, seek the best solutions, and always look to improve. • Coach and help teammates through code reviews and whiteboarding sessions. • Get involved at a team level in designing and implementing solutions. • Challenge the norm and aren't afraid to voice their opinion.

Title: VIP Reactivation Associate Location: Atlantic City, New Jersey, United States Job Description: Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We’re looking for a VIP Reactivation Associate, an entry-level role designed for someone eager to grow in customer engagement, VIP services, and revenue-focused account management. We are building a team focused on delivering exceptional digital experiences and maximizing customer lifetime value through engagement, retention, and VIP reactivation. Our goal is to understand customer behavior, identify missed opportunities, and re-engage inactive and lapsed high-value players in meaningful ways. Every interaction matters, and we are committed to rebuilding relationships that drive long-term loyalty and revenue. You will support the reactivation of dormant and at-risk VIP players by assisting with outreach, data analysis, and campaign execution. This role suits someone who is highly motivated, detail-oriented, and excited to build relationships while learning how to manage high-value accounts. You will work closely with senior team members while gradually taking ownership of a portfolio of VIP accounts. Key Responsibilities VIP Reactivation Support - Assist in identifying and segmenting inactive or at-risk VIP customers - Support execution of reactivation campaigns (email, SMS, calls, offers) - Conduct outreach to re-engage players through personalized communication - Follow up consistently with inactive customers to drive reactivation Customer Engagement - Build relationships with VIP players through professional, high-quality interactions - Deliver a positive, personalized experience aligned with VIP service standards - Support senior team members in managing VIP accounts and interactions - Learn how to identify customer needs, preferences, and behaviors Data & Insights - Analyze basic customer activity and engagement trends - Maintain accurate and detailed records in CRM systems - Track outreach efforts and campaign performance - Support reporting on reactivation metrics and results Cross-Team Collaboration - Work with marketing and customer success teams on campaigns and promotions - Assist in executing targeted offers and incentives for reactivation - Provide feedback on customer behavior and engagement trends Operational Support - Ensure all customer interactions are documented accurately in CRM tools - Support account planning and campaign coordination - Assist with special projects related to VIP growth and retention - Learn and adhere to compliance and regulatory requirements Job requirements What are we looking for? - Must be located in Florida - Strong communication and interpersonal skills - Highly motivated, proactive, and eager to learn - Interest in customer engagement, sales, or VIP account management - Detail-oriented with strong organizational skills - Comfortable working with data and learning analytical tools - Ability to multitask and prioritize in a fast-paced environment - Team player with a positive, professional attitude Nice to have: - Internship or early experience in customer service, sales, or account management - Familiarity with CRM tools (Salesforce) - Interest in sports betting, gaming, or digital entertainment Other Considerations - May require flexible hours (evenings/weekends) based on customer engagement - Opportunity to support VIP events or promotions - Fast-paced, performance-driven environment with strong learning opportunities What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: - Competitive pay and benefits - Flexible vacation allowance - A hybrid / remote working environment - Startup culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer). All done! Your application has been successfully submitted! Other jobs You've already applied for this job We appreciate your interest in this position. Unfortunately, you have already applied for this job.

• Own the payment SDK • Host-fields integration • Build the payment state model • Develop the integration surface