Solar for Everybody
Service Engineer
Location
Germany
Posted
6 days ago
Salary
0
Seniority
Senior
Job Description
Service Engineer
Solplanet
• Provide technical troubleshooting support to installers and other customers via phone or digital channels • Provide commissioning support (remote or on-site) • Actively collaborate with international and local colleagues/departments to effectively resolve customer issues • Plan and coordinate the logistics to dispatch inverters for replacement and assist in the collection of inverters • Support the qualification, onboarding and management of new service partners • Accurately document all relevant case information using CRM software • Deliver training sessions to customers or internal colleagues • Continuously identify opportunities to improve products and processes in order to improve customer satisfaction and company cost-effectiveness • Regularly collect feedback such as customer satisfaction to assist in continuous improvement of the after sales process
Job Requirements
- State-certified electrician, preferably specialized in photovoltaic technology, renewable energy, or a comparable field.
- Fluent in German and business fluent in English.
- In-depth knowledge of the technical requirements for PV, energy storage systems,
- EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc.
- Ability to work independently and focused in a dynamic, fast-paced environment
- Prior work experience in a PV related industry is not a necessity but will be an advantage
- Self-motivated and performance driven
- Excellent interpersonal and communication skills
- Can-do attitude and hands-on mindset
- Proactive, dynamic, solution and customer oriented
Benefits
- Giving you the unique opportunity to be part of a spirited and diverse team of passionate experts that work together within an exceptionally open-minded environment
- Assisting you in to develop, personally and professionally, to grow internally within an international environment which leverages your abilities, skills and expertise
- Providing you the unique opportunity to be part of an ambitious, energetic and rapidly growing Solplanet team with flat hierarchies, fast decision making and strong opportunities to successfully cultivate your long-term path within the renewable energy industry
Related Guides
Related Categories
Related Job Pages
More Field Engineer Jobs
Technical Field Engineer – Internationale Inbetriebnahme
Talentor Germany Frankfurt - Kaiser Stähler Rekrutierungsberatung★ Executive Search in Germany ★ Partners of Talentor International, a global network ★We find the Leaders for Tomorrow!
• Inbetriebnahme und Weiterentwicklung von Sonderanlagen im Bereich Dosiertechnik mit Schwerpunkt DACH und Europa • Nachträgliche Remote Betreuung der entsprechenden Anlagen in Zusammenarbeit mit externen Fachfirmen • Steuerungstechnische Optimierung der Performance beim Kunden, unterstützende Beratungstätigkeiten • Übernahme von kleineren bis mittleren Projekten im entsprechenden Bereich • Unterstützung des Sales Teams bei spezifischen Kundenanforderungen, Ausarbeiten von Steuerungsdiagrammen und Prüfen von Spezifikationen • Erstellung von Lastenheften für Steuerungserweiterungen durch externe Partner • Durchführen von Abnahmen bei Lieferanten und Koordinieren von internen Versuchen zur Optimierung von Sonderanlagen • Test von Leihmaschinen nach Rücklauf vom Kunden (Sicherstellen der Einsatzfähigkeit)
• Responsible for field engineering support of all Precision Inc. products within the assigned territory and/or products including but not limited to technical product performance issues (SAR’s), product applications and gathering of technical data to quote and produce PPI-Global products. • Respond to customer needs within the assigned territory and/or product range. • The assigned territory will require a focus on Industrial and Heavy Mining Conveyor products. • Providing technical support services over the phone for the Sales Ops organization, especially while working in the home office when not traveling. • On site services include surveys, technical product information, conveyor design training, conveyor component training, problem solving, root cause analysis, and applications engineering. • Establish good communications and a working rapport with Product Engineering and the Territory Sales team to ensure a high level of customer service is delivered. • Demonstrate proficiency with the use of computer software including but not limited to Microsoft Word, Excel, Power Point, Video Conferencing (Zoom and Teams) and email. • Be responsible for labor reporting when Precision Inc. will charge for field services, to include details of work performed, time required for completion and cost charged to the customer for said work. • Be responsible for adherence to all safety rules and guidelines as specified by Precision Inc and any facility being visited.
Laboratory Engineer Associate
UL SolutionsA global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
RESPONSIBILITIES - Follows complex defined test plans and datasheets utilizing a single technology with necessary support. - Evaluates test performance and sample operation to properly evaluate test results. - Records and explains test results and completes test report. - Serves as Project Lead for simple test programs as assigned. - Communicates project status and results as needed. - Holds responsibility for defining test plan, report completion and accuracy, meeting of agreed deadlines, and managing project related activities. - Examines complex customer samples and learns to operate appropriate tests for each Case. - Communicates with customers during setup and operation to ensure proper evaluation. - Understands and is able to explain specific test standards for scope of responsibility. - Directs, builds and/or adapts simple test setups and equipment to new situations, based on test plans and instructions from engineering. - Trains other lab staff on these test procedures or equipment. - Operates and maintains complex test equipment appropriately to measure and test customer samples. - Performs complex maintenance on designated test equipment and laboratory area. - For a single testing technology, integrates basic process and equipment improvements into all aspects of the job. - Communicates with management and technical staff to provide suggestions for new equipment, processes, and forms to improve accuracy and efficiencies. - Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. - Other duties as directed. QUALIFICATIONS - University Degree in Engineering (in related field of work) as well as 2 years Work Experience. - Or equivalent work experience. - Demonstrated ability to manage multiple projects while maintaining high quality and exceptional customer service. - Demonstrated ability to successfully partner with Engineering and other Laboratory personnel to complete projects in a timely manner with high quality. - Demonstrated ability to analyze special testing needs. - Effective communication skills and ability to interact with customers - Demonstrated ability to be innovative and creative Desire to work in a team-oriented environment. - Ability to use Microsoft Office suite is a must Ability to incorporate automation into day-to-day testing. ABOUT US A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
DHS Field Leader
Information Systems & Networks CorporationISN believes our people are the driving force behind our success. For more than 45 years, we've partnered with over 150 federal agencies to deliver innovative, mission-critical solutions that strengthen government mission and serve the public. Recognized over 25 times by the Washington Business Journal as one of the 50 Fastest Growing Government Contractors and by the Inc. 5000 as one of the Fastest Growing Private Companies, ISN continues to grow through exceptional service, innovation, and a commitment to excellence. We have earned more than 100 commendation letters from our customers recognizing our commitment to exceptional quality, timely delivery, and unwavering integrity. We take pride in our role as a trusted government partner, delivering innovative solutions that benefit society, strengthen national security, and support mission-critical operations. At ISN, you'll find more than a job—you'll find an opportunity to build your career, collaborate with talented professionals, and make a meaningful impact supporting important federal missions. We foster a collaborative, inclusive culture where employees are encouraged to learn, grow, share ideas, and contribute to innovative solutions for our customers. Whether you're just beginning your career or bringing years of experience, you'll join a team that values integrity, accountability, teamwork, and continuous improvement. If you're passionate about making a difference and delivering exceptional results, we'd love to have you on our team.
Role Description The Field Leader provides operational leadership and subject matter expertise for field investigation activities and contract-specific investigative requirements. This position oversees the day-to-day management of investigative personnel and Record Searchers while ensuring compliance with customer requirements, operational objectives, and contractual performance standards. The Field Leader serves as a key liaison between operational staff and Program Management and is responsible for: - Workforce performance - Compliance - Employee engagement - Overall operational success Security Clearance: Active favorable adjudicated T5, T5R or HT DHS experience highly desired Flexible work location, Remote-friendly Key Responsibilities - Provide day-to-day leadership and management of investigative and records personnel. - Serve as a subject matter expert on field operations and customer investigative requirements. - Monitor and manage team performance against established KPIs. - Prepare and deliver bi-monthly operational status reports to Program Management. - Collaborate with the Workload Leader to support workload management and case completion objectives. - Coordinate site access requests, special access approvals, and operational support activities. - Ensure compliance with customer-required audits, inspections, and oversight activities. - Conduct performance management activities, coaching, and corrective actions as needed. - Identify operational trends, risks, and improvement opportunities. - Deliver individual and small-group training and mentoring. - Promote employee engagement, morale, and organizational culture. - Partner with Program Management and the IC Coordinator to support customer priorities and workforce needs. - Develop recommendations to improve operational effectiveness, quality, and customer satisfaction. Qualifications - Experience in field operations and investigative requirements. - Strong leadership and management skills. - Ability to monitor and manage performance against KPIs. - Excellent communication and collaboration skills. - Experience in training and mentoring personnel. Requirements - Active favorable adjudicated T5, T5R or HT security clearance. - DHS experience highly desired. Benefits - Comprehensive Medical Coverage with Prescription Benefits - Dental Insurance - Flexible Spending Accounts (FSA) - Company-Paid Short-Term & Long-Term Disability - Company-Paid Basic Life Insurance - 401(k) Retirement Plan - Paid Time Off beginning on your first day of employment - Professional growth and leadership development opportunities Company Description ISN believes our people are the driving force behind our success. For more than 45 years, we've partnered with over 150 federal agencies to deliver innovative, mission-critical solutions that strengthen government mission and serve the public. Recognized over 25 times by the Washington Business Journal as one of the 50 Fastest Growing Government Contractors and by the Inc. 5000 as one of the Fastest Growing Private Companies, ISN continues to grow through exceptional service, innovation, and a commitment to excellence. We take pride in our role as a trusted government partner, delivering innovative solutions that benefit society, strengthen national security, and support mission-critical operations. At ISN, you'll find more than a job—you'll find an opportunity to build your career, collaborate with talented professionals, and make a meaningful impact supporting important federal missions. We foster a collaborative, inclusive culture where employees are encouraged to learn, grow, share ideas, and contribute to innovative solutions for our customers. ISN Corporation is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other status protected by applicable law. ISN Corporation maintains a Drug-Free Workplace. All candidates must successfully complete a pre-employment background investigation prior to starting employment.



