Role Description An established Australian tourism business is seeking a proactive Sales Operations & Reservations Coordinator to support customer enquiries, reservations and commercial operations. This varied role spans bookings, Salesforce CRM, invoicing, customer communications and digital content updates, making it ideal for an organised all-rounder who enjoys variety and delivering an exceptional customer experience. - Manage customer enquiries received via email, website, phone and booking partners. - Coordinate bookings across multiple boats and reservation channels. - Maintain accurate booking records, calendars and customer information. - Manage and maintain customer records and activities within Salesforce CRM. - Prepare and issue invoices using Xero. - Coordinate customer communications from initial enquiry through to confirmed booking. - Liaise with internal stakeholders to ensure seamless operational delivery. - Maintain accurate administration and reporting across multiple business systems. - Assist with website content updates, including availability and promotional information. - Coordinate social media scheduling, email marketing and other marketing activities using supplied content. - Support marketing campaigns, customer engagement initiatives and promotional activities. - Provide general operational and administrative support as required. Qualifications - Experience in administration, operations, customer service, sales support or reservations. - Experience using CRM systems such as Salesforce. - Strong organisational skills with the ability to manage multiple priorities. - Excellent attention to detail and follow-through. - Professional written and verbal English communication skills. - Experience using Xero or similar invoicing software is advantageous. - Exposure to website content management, social media or digital marketing is desirable. - A proactive, adaptable attitude and the confidence to work across a variety of business functions. - Experience within tourism, hospitality, travel or another service-based industry will be highly regarded but not essential. Benefits - Work from home. - Mon - Fri: 7:00 AM – 4:00 PM PHT (adjustments will be made for daylight saving time). - HMO with 2 free dependents and medical reimbursements. - Government-mandated benefits. - Work from home allowances. - Opportunities to work with leading companies in Australia and beyond. - Training programmes for career development. - Engaging company outings, team activities and wellness sessions. - Supportive, inclusive culture. - Dedicated managers focused on your growth and success. Company Description Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities. - We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable. - Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee. - Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.

• Developing positioning and messaging for our TED@Work offerings • Creating sales-facing content and collateral, including pitch decks, one-pagers, competitive battle cards, case studies and customer-facing materials that help close deals • Partnering with the sales team on enablement, including launch readiness, ongoing training on new positioning and ad hoc support on strategic deals • Supporting marketing with messaging and content work that ties directly to pipeline and revenue, including campaign narratives and website content that supports conversion • Coordinating sales and marketing on launch planning, campaigns and feedback loops between field insights and marketing strategy • Tracking competitive intelligence and translating it into actionable content for the sales team • Supporting sales and marketing on cross-functional GTM initiatives

• Act as an extension of the Sales team by preconsulting with prospective customers via phone, email, and other digital communication channels to clarify needs. • Gather all applicable financial reports, sales management reports or estimates to begin preparing analysis for shop owner consultation. • Begin sales presentations with consultants and initiate a warm handoff. • Support sales gathering all relevant documents and information for seamless handoff to coaching staff. • Build and maintain strong relationships with prospects through effective communication, follow-up, and customer service.

Role Description This Inside Sales role focuses on generating and developing Last Mile Delivery partners within assigned regions in Oregon. You will drive outbound sales efforts, respond to inbound leads, and guide prospective partners through a consultative sales process. The position offers the opportunity to work in a growing program that partners with small businesses across the United States and creates mutually beneficial relationships. - Generate new delivery partners in assigned Oregon regions through high-volume outbound sales calls. - Respond promptly to and qualify inbound leads from prospective delivery partners. - Conduct consultative sales calls to understand partner needs and clearly present the value of the new delivery program. - Maintain accurate and up-to-date records of all interactions, lead status, and progress in CRM systems. - Meet or exceed monthly key performance indicators, including call volume, conversion rates, and partner activation goals. - Manage multiple leads simultaneously, ensuring consistent follow-up and progression through the sales pipeline. - Provide timely feedback to leadership on lead quality, market trends, and customer insights to help refine sales strategies. - Collaborate with team members to share best practices and support overall program growth. - Support delivery stations in Salem and Hillsboro, Oregon, with sales and partner development activities as needed. Qualifications - Minimum 2+ years of inside sales or business development experience, with a focus on high-volume outbound cold calling. - Proven experience in sales, customer service, or related client-facing roles. - Strong communication and interpersonal skills with a customer-first mindset. - Comfortable making high volumes of calls and managing multiple leads simultaneously. - Experience using CRM tools, with Salesforce experience preferred. - Ability to maintain accurate records and manage a structured sales pipeline. - Self-starter mindset with the ability to work independently and as part of a team. - Experience with sales enablement platforms. - Ability to provide clear feedback on market trends, lead quality, and customer needs. Requirements - 2+ years of inside sales or business development experience in logistics, retail, or technology is preferred. - Bachelor’s degree is preferred but not required. - Experience supporting regional or territory-based sales efforts. - Background working with small businesses or partnership-based programs is a plus. - Ability to adapt quickly in a growing, evolving program environment. - Strong organizational skills and attention to detail in documenting sales activities. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.