• Work closely with clients to elicit requirements, understand their needs, and translate them into clear, actionable steps for our software engineers. • Collaborate with developers to ensure they fully understand project goals, constraints, and user expectations. • Develop and refine functional specifications, use cases, and flow diagrams, ensuring everyone is on the same page. • Keep an eye on project progress and communicate updates with clients and internal teams, making sure we’re all moving toward the same goal. • Help troubleshoot and resolve any project hiccups that might come up along the way. • Serve as liaison between the client and the development team to ensure smooth communication and alignment throughout the project lifecycle. • Gather feedback post-launch to keep improving our processes and outcomes.

• Bridge the gap between business needs and data engineering solutions • Collaborate with stakeholders to gather and analyze business requirements for data-driven projects • Translate complex business needs into technical specifications for the data engineering team • Perform ad-hoc analysis and create data visualizations to support business decisions • Assist in the optimization of data systems and processes for improved efficiency • Participate in Agile development processes and sprint planning • Document technical and business processes related to data systems • Stay current with emerging trends in data engineering and business intelligence

• Gather and document requirements from business stakeholders and translate business needs into solutions / system design • Assess existing solutions and user behaviors to identify areas for improvement, including how users interact with solutions, how well the solutions support processes, and how well the solutions achieve desired results • Conduct gap analyses to determine areas for business opportunities • Translate business requirements into user stories within an agile framework and work with development resources to provide clarity and address concerns • Track reported system issues, develop recommendations for resolving issues, and drive timely resolution to ensure processes run smoothly • Document as-is and to-be process maps based on interviews with business stakeholders • Work with the quality assurance team to ensure that test cases are identified, changes are properly tested, and business requirements are met • Identify opportunities for improved data quality and translate business needs into reporting requirements • Build and maintain positive business relationships • Successfully multi-task across several concurrent priorities

• Elicit, analyze, and document business and functional requirements • Translate business needs into clear user stories, workflows, and acceptance criteria • Collaborate with Product Owners, UX/UI Designers, Developers, and Data teams • Facilitate workshops, discovery sessions, and stakeholder interviews • Analyze business processes and identify optimization opportunities • Support product delivery throughout the entire lifecycle • Ensure alignment between business objectives, user needs, and technical solutions