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Billing Manager

Billing SpecialistBilling SpecialistOtherRemoteMid LevelTeam 1-10H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

89 days ago

Salary

0

Seniority

Mid Level

English

Job Description

Billing Manager

Classet

WISE Digital Partners is Hiring a Billing Manager! Location: Remote Schedule: Full-Time Pay Rate: $50,000 – $60,000 per year + up to 20% performance bonus Employment Type: Full-Time Overview WISE Digital Partners is a high-growth, fully remote digital marketing agency providing strategy, technology, and services to small and mid-sized businesses ready to scale. Founded in 2019, WISE has been recognized on the Inc. 5000 list multiple years in a row and has earned numerous awards for innovation and client success. Our proprietary platform, NEST™, powers our integrated marketing ecosystem and drives measurable business outcomes. As we continue to grow, operational discipline and financial clarity are critical. The Billing Manager will play a key role in protecting revenue, enforcing contractual payment terms, and building scalable billing processes across the organization. Responsibilities - Own and manage all recurring client billing, subscriptions, and invoices - Ensure billing aligns with signed proposals, SOWs, SLAs, and service start dates - Oversee ACH and credit card payments through Stripe - Monitor failed payments, manage retries, and reconcile payments against invoices - Enforce company billing policies and payment terms - Escalate delinquent accounts appropriately and professionally - Serve as the primary point of contact for billing inquiries and adjustments - Partner cross-functionally with Sales, Account Management, and Leadership to ensure billing accuracy - Monitor outstanding balances and identify risk patterns to reduce revenue leakage - Maintain and improve billing SOPs, documentation, and internal best practices

Job Requirements

  • 5+ years of experience in billing, finance operations, or revenue operations
  • Direct ownership of billing (not just assisted)
  • Experience with recurring or subscription-based billing models
  • Experience handling disputes, chargebacks, collections, or payment failures
  • Experience managing ACH and credit card payments
  • Strong working knowledge of Stripe or similar payment platforms
  • Strong understanding of subscriptions, retainers, and scope-based billing
  • High attention to detail with the ability to quickly spot inconsistencies
  • Strong written communication skills for client-facing billing conversations
  • Ability to enforce policies confidently without escalating conflict unnecessarily
  • Comfortable working cross-functionally with Sales, Account Management, and Leadership
  • High level of discretion and professionalism
  • Nice to Have
  • Agency or professional services experience
  • Experience billing against SOW and SLA-driven agreements
  • Familiarity with ACH mandates and recurring subscription models
  • Experience handling payment failures, disputes, and escalations

Benefits

  • 80 hours of PTO accrued annually, plus paid holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan with company match (eligible after 12 months)
  • On-the-job training
  • Growth opportunities
  • No weekend work
  • Remote-first work environment

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OtherRemoteTeam 1,001-5,000H1B Sponsor

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Michael Baker International has an immediate need for a Billing Specialist III to join our Finance team. The position is a senior-level role responsible for preparing complex client invoices, ensuring accuracy and compliance with internal policies and external regulations. This position serves as a subject matter expert and provides billing support to project managers within our engineering operations. There is the ability for future career growth within the Finance organization based on career development. This is a remote work from home position, but candidate must reside in the Eastern or Central time zone. What You’ll Do - Communicate daily with project managers across multiple office locations - Prepare, review, and process high-volume, complex invoices independently - Ensure compliance with client invoicing requirements and company policies - Submit invoices through various client invoicing portals - Manage multiple billing assignments with shifting priorities and deadlines - Analyze and verify cost data for billing accuracy - Create and maintain billing schedules based on contract terms - Perform account reconciliations and resolve discrepancies - Support internal and external audits with documentation and explanations - Organize and maintain billing files and related communications Qualifications - Bachelor's Degree in Accounting, Finance, or Business Administration; or Associate Degree - 5+ years of billing experience in a professional services industry - Familiarity with Time & Material, Fixed Price, and Cost-Plus projects for government related entities - Ability to adapt quickly to a fast-paced environment, be extremely organized and have excellent communication skills - Intermediate level proficiency in Excel required - Strong problem-solving skills, detail-oriented, ability to research issues - A professional, courteous, and team-oriented attitude - Strong oral and written communication skills - Ability to work both independently and in a team environment Preferred Qualifications - ERP system experience (Oracle Project Accounting preferred) - Experience with invoicing, cost monitoring, or project controls related to professional services Compensation The approximate compensation range for this position is $52,000 - $68,000 per year. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location. Benefits - Medical, dental, vision insurance - 401k Retirement Plan - Health Savings Account (HSA) - Flexible Spending Account (FSA) - Life, AD&D, short-term, and long-term disability - Professional and personal development - Generous paid time off - Commuter and wellness benefits

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Liftoff logo

Billing Specialist

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OtherRemoteTeam 645Since 2012

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Woolpert logo

Billing Specialist

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