• Collaborate on the engineering organization's pivot to an agent-first Software Development Life Cycle (SDLC) across requirements, design, implementation, testing, and deployment. • Manage cross-system integration and interoperability of the org-wide AI workflow, ensuring agents across Core Platform, SRE, and Support communicate effectively. • Partner with AI Engineering to ensure operational readiness for AI-owned capabilities and systems, including defining clear escalation paths, incident handling procedures and Go-to-Market readiness. • Provide leadership for development initiatives and lead the end to end delivery of the most complex initiatives across multiple teams, ensuring successful outcomes. • Be a change advocate responsible for initiating and leading multiple organizations through pivots needed to address shifts in business trends and priorities. • Drive Technical Program Management best practices and develop best of class software development processes. • Use deep technical skills and domain knowledge to influence the strategic direction of teams and the department. • Define and track improvement to metrics for quality and performance across complex projects involving many teams. • Develop methods for ongoing communication of planning, program status, issues, and risks to stakeholders. • We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

Role Description The Senior Manager, Contingent Labor Program Projects is responsible for leading the planning, coordination, and execution of key initiatives supporting the organization's contingent workforce program. This role will be instrumental in delivering program enhancements, supporting the expansion of contingent labor operations into the EMEA region, and ensuring successful implementation of strategic priorities established by HR Leadership. This is a highly visible role with regular interaction and exposure to senior HR leaders, cross-functional executives, and external workforce partners. The individual in this role will play a critical part in translating strategic direction into operational execution while providing leadership with clear project insights, risk assessments, and recommendations. Responsibilities: - Program Execution & Project Management: - Develop and manage detailed project plans, timelines, milestones, deliverables, and risk mitigation strategies in conjunction with the HR Project Sponsor and MSP Partner. - Coordinate cross-functional workstreams to ensure projects are completed on time, within scope, and aligned to business objectives. - Monitor project progress, identify risks and dependencies, and drive timely resolution through effective stakeholder engagement. - Proactively communicate project risks, issues, and potential impacts to the HR Project Sponsor, while recommending remediation plans, mitigation strategies, and decision points to support successful project outcomes. - Ensure consistent project governance, documentation, and communication throughout the project lifecycle. - EMEA Expansion Support: - Lead project activities associated with the expansion of the contingent labor program into the EMEA region. - Coordinate with regional stakeholders, MSP partners, Legal, Procurement, HR, and Compliance teams to support implementation activities. - Track key milestones, dependencies, and readiness activities to ensure successful deployment. - MSP & Vendor Partnership: - Serve as a key liaison between the organization and MSP partner(s). - Facilitate recurring business reviews, status meetings, and project governance discussions. - Monitor vendor performance and foster strong partnerships to drive accountability and continuous improvement. - Stakeholder Management & Communication: - Partner effectively with HR, Procurement, Finance, Legal, Compliance, IT, and business leaders. - Serve as a trusted advisor to the HR Project Sponsor by providing regular status updates, escalating critical risks early, and presenting recommended solutions. - Executive Reporting: - Create executive-ready presentations, dashboards, and status updates. - Prepare concise executive summaries and recommendations. - Support a high-profile portfolio of initiatives with significant visibility across HR Leadership and key enterprise stakeholders. Qualifications - Bachelor's degree in a related field. - 7+ years of project or program management experience. - Experience implementing, managing, or enhancing an MSP contingent workforce program. - Strong understanding of contingent labor operations, workforce solutions, supplier management, and workforce compliance. Requirements - Ability to anticipate risks and proactively escalate issues. - Demonstrated executive presence and confidence operating in a highly visible environment. - Ability to communicate effectively with executive leadership through concise and impactful reporting. - Prior experience managing a contingent worker program or expansion in EMEA. Benefits - Listed salary ranges may vary based on experience, qualifications, and local market. - Some positions may include bonuses or other incentives.

At Mindera, we build resilient, high-throughput software. We are expanding our core engineering teams as part of a long-term partnership. We are seeking a Senior Tech Program Manager to join our team and play a key role in one of our projects within the betting industry. This is a pivotal position where your mission will be to ensure the successful execution of the project, managing scope, budget, schedule, and risks, while keeping our teams supported, focused, and delivering with quality. You'll own the end-to-end delivery of complex, high-risk programs spanning multiple teams and disciplines. You'll lead program-level planning, sequencing, and dependency management — keeping delivery on track against agreed outcomes, timelines, and budgets, while Product and Engineering retain ownership of product outcomes and technical quality. You're pragmatic and hands-on: someone who removes pressure from teams, unblocks issues, and keeps delivery moving. You act as a point of escalation, giving senior stakeholders clear visibility and confidence, and role-model strong delivery practice across the organization.

Role Description At Mindera, we build resilient, high-throughput software. We are seeking a Senior Tech Program Manager to join our team and play a key role in one of our projects within the betting industry. This is a pivotal position where your mission will be to ensure the successful execution of the project, managing scope, budget, schedule, and risks, while keeping our teams supported, focused, and delivering with quality. - Own the end-to-end program management process, from scope definition to delivery, ensuring goals, timelines, and budgets are met. - Lead program-level sequencing and roadmap planning, integrating delivery across teams based on Product and Engineering roadmaps. - Maintain a clear delivery plan, tracking progress and adapting as circumstances change. - Proactively identify, assess, and mitigate risks and dependencies, escalating blockers as needed. - Lead and organize multidisciplinary teams, promoting collaboration, focus, and accountability. - Negotiate and manage client and stakeholder expectations through transparent communication across business, product, and technology. - Provide clear, data-led visibility of program progress, delivery health, and risks to senior stakeholders. - Support financial tracking and spend visibility at program level. - Manage transition of program into business-as-usual, ensuring proper handover to operational teams. - Reinforce agile and DevOps delivery discipline, cadence, and execution practices across teams. - Where required, line manage and develop TPMs and Associate TPMs, building a high-performance team culture. - Coach TPMs and contribute to the wider Delivery/TPM community. Qualifications - Proven experience as a Project/Delivery/Technical Program Manager in software development, leading complex, multi-team initiatives end-to-end. - Senior program management experience, including reporting to senior stakeholders on OKRs and KPIs. - Technical understanding of architecture, development, or software delivery. - Strong sequencing, planning, and prioritisation skills across teams and product areas. - Advanced risk and dependency management, with confidence to escalate and drive resolution. - Confidence negotiating with clients and managing expectations. - Experience leading multiple teams in dynamic, fast-moving settings. - Experienced in the Retail sector from an engineering & data background is a plus. - A pragmatic, results-oriented mindset focused on delivery and outcomes. - Ability to stay calm and shield teams from unnecessary stress. - Financial tracking awareness, supporting budget control and value-driven decisions. - Agile and DevOps delivery expertise. - Coaching and mentoring capability, contributing to delivery maturity. Benefits - Flexible working hours - Mindera Annual Trip, Sports, and sharing groups to connect and have fun! - Training & conferences, create your own training plan - Work with a bunch of great people, where the whole team owns the project together in a politics-free environment. - Encouragement to take risks, make decisions, work collaboratively, and enhance communication. - Freedom and Responsibility go hand in hand, valuing commitment, feedback, and empathy.