• Processes client’s payrolls (weekly, bi-weekly, semi-monthly and monthly) and in an accurate and timely fashion, maintains client folders, reviews, and verifies client new employee packets • Works with clients to run special off cycle payrolls • Promptly responds to client inquiries via telephone and email regarding payroll and benefits administration to answer and resolve any and all questions and concerns that arise and if need be, escalate questions to the Senior Client Account Manager or Manager of the Client Services Team • Provides timely and accurate administration of benefits plans to include enrollments, invoice reconciliation, terminations, Flex Benefits, COBRA compliance, and open enrollment notification • Maintains the electronic files for our clients, on the firm’s internal hard drive • Performs data entry and maintenance of all client information into ADP payroll systems including General Ledger and Paid Time Off • Inputs benefit administration data on carriers’ websites • Ensures procedures are done in compliance with firms HIPPA policy • Enter work into internal tracking system • Responsible for the implementation of client system upgrades from RUN to WFN and adding additional company codes • Maintain regular and punctual attendance

• Customer visits, visit planning in Benelux– 70% of time • Technical and commercial negotiations of contracts, orders and service agreements • Annual Budget Planning with weekly reporting • Increase Sales revenue, finding new markets and new applications • International co-operation and promoting team initiatives • Independent management of projects and initiatives, incl. technical and commercial preparation with support functions • Closure of frame contracts with regional key accounts • Implementation of vital price adjustments

• Serve as the dedicated Account Manager for a specified Account Executive, helping this individual maintain and grow their specific business within their accounts. • Day to day responsibilities to include: • Respond to Customer inquiries in a timely fashion and move to resolution • Serve as a liaison between Customers, Vendors, and GuidePoint resources for this specified AE • Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings • Develop and maintain relationship with GuidePoint key Vendors and Account Executive’s Customers • Leverage Vendor resources and relationships to bring value to Customers • Improve more frequent calls and higher touch for AE’s customer base • Manage open opportunities in existing accounts with guidance from AE • Identify whitespace opportunities with customers and vendors • Represent GPS AE at customer meetings as needed • With AE guidance, close renewal, upsell and net new sales cycles • Proactive support for upcoming renewals, identifying upsell and proactive support for existing business • Collaborate on promoting marketing communication to account base with targeted follow up • Focus on driving and selling GPS Professional Services Engagements across targeted account base • Assist AE in forecast management and internal strategic reporting • If required should have ability to leverage salesforce.com to generate quotes, track open opportunities and renewal opportunities • All other duties as assigned

• Opportunity to work in a dynamic and collaborative environment • Valued contributions and ideas from team members