EverDriven logo
EverDriven

The Nation’s Trusted Leader in Safe, Dependable Student Transportation

Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 201-500Since 2005H1B No SponsorCompany SiteLinkedIn

Location

Indiana

Posted

4 days ago

Salary

$60K - $70K / year

Seniority

Senior

Bachelor DegreeSpanishEnglish

Job Description

Account Manager

EverDriven

• Use effective industry skills and abilities to support our innovative transportation services • Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies • Assist in managing the daily service of accounts in addition to recruiting, vetting and credentialing service providers (third party transportation companies) • Manage and oversee Field Operations to include, but not limited to, new client start-ups, client retention and development along with growing existing accounts • Responsible for the continuous improvement of a safe, efficient, and effective transportation system • Liaise between EverDriven and our clients while providing guidance, direction, and feedback • Maintain a safe and efficient environment for our passengers, contractors, and the non-riding public by managing regulatory and client policies and procedures • Monitor all local transportation to ensure performance in accordance with terms, conditions and specifications of EverDriven contracts with clients and providers • Develop and maintain open communication channels with project contractors, community officials, and agency staff • Cooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections • Understand and follow safety rules established by regulatory bodies and client contracts • As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)

Job Requirements

  • Minimum education of a bachelor's degree or equivalent experience
  • Experience in transportation and/or operations is a plus
  • Strong professional communication and customer service skills
  • Ability to effectively work with diverse groups of customers and service providers
  • Set priorities wisely, multitask, and dynamically solve problems
  • Strong familiarity and comfort level with Microsoft Word, Excel and Outlook.
  • Valid Driver’s License with a good driving record.
  • Drug Screen and Background Check is a Condition of Employment
  • Daily travel as required

Benefits

  • Medical, Dental, Vision insurance
  • Virtual Doctor Visits with $0 Co-Pay
  • Life Insurance (company paid)
  • Short Term Disability Insurance (company paid)
  • Long-Term Disability Insurance (company paid)
  • Flexible Time Off (FTO)
  • Paid Holidays
  • Paid Time to Volunteer
  • Flex Spending Account (FSA)
  • 401K Plan (with an awesome employer match!)
  • Employee Assistance Program
  • Employee Discounts Program

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