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DevOps & Cloud Engineer

Location

Worldwide

Posted

10 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

DevOps & Cloud Engineer

Heunets

Role Description We are seeking a DevOps & Cloud Engineer who thrives in a high-ownership environment and enjoys working across cloud infrastructure, automation, technical operations, and client support. This is a multidisciplinary role for a technologist who is part cloud engineer, part DevOps specialist, and part technical operations partner. - Support high-impact initiatives across client infrastructure, cloud environments, automation workflows, internal systems, and cross-functional technical support. - Help architect scalable cloud environments, build and manage CI/CD pipelines, support infrastructure automation, improve system reliability, and provide expert-level technical support across cloud, networking, endpoint management, security, and SaaS ecosystems. - If you are passionate about cloud technologies, automation, resilient systems, and solving complex technical challenges with a customer-first mindset, we would love to speak with you. Qualifications - Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline; equivalent experience may also be considered. - 3–6+ years of experience in cloud engineering, DevOps, technical operations, MSP support, or similar infrastructure-focused roles. - Hands-on experience with public cloud platforms such as AWS, Azure, or GCP. - Familiar with Microsoft environment. - Experience building and maintaining CI/CD pipelines and automated deployment workflows. - Strong working knowledge of Docker, Kubernetes, or containerized application environments. - Experience with Infrastructure as Code tools such as Terraform, CloudFormation, or similar technologies. - Strong scripting experience using Python, Bash, PowerShell, or related languages. - Familiarity with IT service platforms such as ConnectWise, Datto, Autotask, Atera, N-able, or similar tools. - Experience supporting networking, endpoint management, SaaS platforms, security tools, and client infrastructure environments. - Strong troubleshooting, analytical, and technical problem-solving skills. - Ability to communicate technical concepts clearly to both technical and non-technical stakeholders. - Strong documentation habits and attention to operational detail. - Ability to thrive in a remote-first, fast-moving, and highly collaborative environment. - Self-starter mindset with a strong sense of ownership, accountability, and continuous improvement. Requirements - Plan and support secure, high-performance cloud migrations across AWS, Azure, or GCP environments. - Architect scalable cloud environments aligned with compliance, security, performance, and cost-efficiency goals. - Help modernize client infrastructure through cloud-native solutions, automation, and best practices. - Support cloud assessments, migration planning, deployment execution, and post-migration optimization. - Build, manage, and improve CI/CD pipelines that enable efficient, reliable, and repeatable deployments. - Design and support containerized environments using Docker, Kubernetes, or similar technologies. - Implement Infrastructure as Code solutions using tools such as Terraform, CloudFormation, or related platforms. - Champion automation across deployment workflows, system monitoring, provisioning, and operational processes. - Identify bottlenecks in internal or client operations, then design and implement automation to streamline them. - Provide hands-on expert-level support across networking, endpoint management, cloud platforms, security tools, and SaaS ecosystems. - Troubleshoot and resolve client issues efficiently with a proactive, customer-first approach. - Support managed IT services operations, including monitoring, ticket resolution, escalation support, and technical documentation. - Collaborate with internal teams to improve service delivery, response processes, and operational efficiency. - Maintain strong communication with clients and stakeholders while translating technical issues into clear business impact. - Integrate systems and tools using APIs, scripts, automation platforms, and low-code solutions. - Support workflow automation using tools such as Power Automate, Zapier, Make, or similar platforms. - Build scripts and utilities in Python, Bash, PowerShell, or other scripting languages to improve operational efficiency. - Support IT service platforms such as ConnectWise, Datto, Autotask, Atera, N-able, or similar systems. - Help improve visibility, reporting, monitoring, and service management across client and internal environments. - Collaborate with engineering, operations, leadership, and go-to-market teams to support technical scoping and solution design. - Provide technical insight for client conversations, solution recommendations, and demo support. - Translate technical concepts into business value for both internal and external stakeholders. - Contribute to documentation, implementation standards, and process improvements. - Support a culture of ownership, continuous improvement, and practical problem-solving. Benefits - Fully remote work environment with flexibility and autonomy in your role. - Competitive compensation with performance-based incentives. - Exposure to modern cloud, DevOps, automation, and IT service technologies. - Opportunities for certifications, upskilling, and career advancement. - High ownership and direct influence on technical operations and client outcomes. - Collaborative and entrepreneurial culture where your ideas matter. - Opportunity to work on meaningful infrastructure, automation, and cloud transformation initiatives. - A culture built on accountability, problem-solving, continuous improvement, and delivering real business value.

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