Role Description Estamos en la búsqueda de asesores/as telefónicos con experiencia para nuestra sede del Surquillo. - Gestionar llamadas de clientes y brindar soluciones relacionadas con sus productos o servicios, así como el ofrecimiento. Qualifications - Tener 18 años como mínimo con DNI vigente. - Estudios: Superiores técnicos o Universitarios. - Experiencia: Mínimo 6 meses de experiencia en Servicio al cliente, ventas, cobranza o fidelización. Presencial o telefónico. - Manejo de PC nivel usuario. - Disponibilidad para laborar Full Time en sede Surquillo de 07h a 17h. Requirements - Sueldo fijo (S/1423) + Bonos (S/140 – S/208). - Bono de Selección Formativa: S/.50 por cada día asistido (¡pago semanal!). - Gestión remota al 3er mes, según indicadores. - Ingreso a planilla con todos los beneficios desde el 1er primer día de OJT (Gratificaciones, CTS, AFP, ESSALUD, Bonos y Asignación Familiar), oportunidad de línea de carrera y +115 Beneficios. - Turno mañana: Lunes a Domingo - Descanso rotativo. Benefits - Sueldo fijo (S/1423) + Bonos (S/140 – S/208). - Bono de Selección Formativa: S/.50 por cada día asistido (¡pago semanal!). - Ingreso a planilla con todos los beneficios desde el 1er primer día de OJT (Gratificaciones, CTS, AFP, ESSALUD, Bonos y Asignación Familiar). - Oportunidad de línea de carrera y +115 Beneficios. - Gestión remota al 3er mes, según indicadores. - Turno mañana: Lunes a Domingo - Descanso rotativo. Company Description ¡Atrévete al cambio y forma parte de nuestra gran familia!

• Manage and develop sales processes to ensure the highest standard of client service • Drive new business through lead identification, prospect qualification, and relationship building across the team • Lead the team in generating new leads and growing pipeline through conferences, cold-calling, referrals, job boards, and other outreach channels • Grow existing accounts through strategic account development, client relationships, and issue resolution • Monitor team KPIs and productivity to ensure balanced workloads and clear, quarterly-tracked goals • Develop pricing schedules, quotes, and proposals; negotiate contracts to meet team sales targets • Achieve personal and team sales quotas, including quarterly revenue targets and year-over-year growth • Contribute ideas and strategies to support departmental and company growth • Oversee the creation and delivery of client-facing service presentations • Build and maintain sales process strategies that maximize client revenue and partnership success • Foster a competitive, supportive team culture centered on account success and lasting client relationships • Provide ongoing verbal and written feedback to team members on performance, expectations, and initiatives • Train and develop new staff on client advising, service presentation, objection handling, and consultation

• Own the commercial success of Kpler's Chartering and Inbox solutions, driving revenue growth, product adoption, and achievement of sales targets. • Generate, progress, and convert sales opportunities by leading product demonstrations, proof-of-value engagements, and trial programmes through to successful close. • Deliver compelling, tailored product demonstrations to charterers, operators, brokers, and traders, clearly articulating business value and return on investment. • Partner with Account Executives on complex opportunities, providing product expertise during late-stage sales cycles, commercial discussions, and negotiations. • Act as a trusted advisor to prospects and customers, understanding their chartering workflows, operational challenges, and business objectives to position the most effective solution. • Monitor the competitive landscape across maritime chartering and email collaboration solutions, providing actionable market intelligence to Product, Product Marketing, and Sales teams. • Contribute customer and market insights to influence product strategy, messaging, and go-to-market initiatives, ensuring sales enablement materials remain current and effective. • Collaborate closely with Customer Success to support successful onboarding, product adoption, customer expansion, and long-term account growth. • Represent Kpler as a subject matter expert at customer meetings, industry events, webinars, and conferences, strengthening market awareness and reinforcing Kpler's position within the maritime ecosystem.

Role Description We are looking for a hands-on Sales Team Leader who can drive daily execution, coach performance, and lead by example. This is not a management role where success is measured by reports and meetings. We need someone who understands what it means to sell, can jump into difficult conversations when needed, and can coach a team toward consistently achieving conversion goals. You'll be the primary leader for your Sales Representatives during your shift, ensuring: - Leads are followed up quickly - Pipelines remain healthy - KPIs are achieved - Blockers are removed before they impact results Your mission is simple: help the team close more patients while building a high-performance sales culture. What You'll Do - Own the Shift: Take full responsibility for your team's performance during U.S. business hours. Manage attendance, coverage, workload distribution, and daily execution. - Coach for Higher Conversion: Review calls, provide real-time coaching, role-play objection handling, and help Sales Representatives improve closing techniques. - Drive Performance: Monitor daily KPIs including: - Lead response time - Contact rate - Appointment rate - Conversion rate - Revenue generated - Activity metrics (calls, SMS, email follow-ups) Identify performance gaps early and implement action plans. - Remove Roadblocks: Serve as the first point of escalation for sales questions, complex objections, CRM issues, and operational challenges. Solve problems before escalating to leadership whenever possible. - Manage the Pipeline: Ensure inbound leads are worked promptly, outbound campaigns remain active, and no opportunities fall through the cracks. - Hold the Team Accountable: Maintain high standards for CRM documentation, follow-up discipline, sales quality, and adherence to sales playbooks. - Improve the Process: If you identify friction in the sales process, propose solutions. We're looking for builders—not people who simply point out problems. - Report with Insight: Provide leadership with performance updates that include trends, root causes, and actionable recommendations—not just numbers. Qualifications - 4+ years of sales experience (inside sales, telesales, high-ticket sales, or B2C sales) - At least 2 years leading, mentoring, or coaching a sales team - Proven experience improving sales performance and conversion rates - Strong understanding of inbound lead management and outbound prospecting - Experience coaching objection handling and consultative selling techniques - Comfortable working in a fast-paced startup environment - Professional-level English communication skills (written and verbal) - Highly organized with strong follow-up discipline - Experience using CRM systems, Dialpad, Slack, spreadsheets, or similar sales tools - Experience in telehealth, healthtech, SaaS, DTC, wellness, or subscription businesses is highly preferred What Makes You Successful - Extreme Ownership: You don't wait for someone else to solve problems. You identify issues, make decisions within your scope, and keep the business moving. - Sales Leadership: You know how to motivate people through coaching, accountability, and measurable improvement—not just pressure. - Data-Driven: You understand sales metrics and know how to translate dashboards into coaching actions. - Resourceful: You look for solutions before escalating problems and help your team become more self-sufficient. - Decisive: You can make quick, informed decisions while balancing customer experience and business objectives. How to Apply If this role sounds like a fit, we’d love to hear from you. Please submit your application in English and ensure your resume reflects relevant experience for the role. This position is open to candidates based in approved locations, depending on the role and business needs. Qualified applicants will be contacted for next steps. LumiMeds is an equal opportunity employer. We hire based on skills, experience, and alignment with our values. Please note: This role requires professional-level English communication and availability to work U.S. business hours.