Role Description The Information Technology Division (ITD) of the State Court Administrator’s Office (State) is seeking to augment its team by engaging a full-time contractor to support a variety of Microsoft 365 Power Platform development initiatives. The successful candidate will have demonstrated experience developing enterprise solutions using the Power Platform, along with knowledge of SharePoint Online site development, administration, and troubleshooting. - Intermediate to expert-level experience designing, developing, and implementing enterprise solutions using the Microsoft Power Platform. - Demonstrated experience building custom applications and automated workflows using Microsoft Power Apps and Power Automate. - Strong experience administering, managing, and troubleshooting SharePoint Online sites. - Experience responding to and resolving SharePoint support requests. - Experience integrating Power Platform solutions with external data sources and systems, including SQL, XML, and other structured data formats. - Knowledge of Microsoft 365 services and the Power Platform ecosystem. - Strong analytical, problem-solving, and communication skills. - Ability to manage multiple projects and priorities in a fast-paced environment. Company Description Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II. Join us in driving growth and seizing new business opportunities.

Role Description The client is looking for experienced Benefits Administration Platform SMEs with strong expertise in Plan Configuration and Feed Management to support benefits administration solutions. SME should have experience with the Benefitfocus platform, and the Empyrean platform. The role involves: - Configuring benefit plans, managing data integrations, troubleshooting system issues, and collaborating with business and technical teams to ensure successful client implementations. Key Responsibilities - Configure and maintain benefit plans, eligibility rules, rates, coverage levels, and enrollment settings within the respective platform (Benefitfocus or Empyrean). - Configure, manage, and support inbound and outbound data feeds, including file validation, data mapping, reconciliation, and issue resolution. - Support client implementations, system enhancements, testing, and production activities. - Analyze business requirements and translate them into effective platform configurations. - Perform system testing, troubleshoot configuration and file feed issues, and coordinate with cross-functional teams to resolve defects. - Create and maintain configuration documentation, process flows, and support documentation. - Ensure accurate and timely delivery of benefits administration solutions while adhering to project timelines and quality standards. Qualifications - Hands-on experience with either the Benefitfocus or Empyrean benefits administration platform. - Strong expertise in benefit plan configuration, enrollment processes, eligibility rules, and benefits administration. - Experience configuring and managing inbound and outbound file feeds, data integrations, file layouts, mapping, and data validation. - Solid understanding of employee benefit plans, including medical, dental, vision, life, and voluntary benefits. - Strong analytical, problem-solving, troubleshooting, and communication skills. - Ability to work collaboratively with business stakeholders, implementation teams, and technical resources in a client-facing environment.

• This role sits on our platform team: designing, building, and maintaining the backend APIs and services the rest of engineering builds on, as our AI workflow platform scales to many times its current surface. • Sample projects include building a unified API for our insights data and storing metrics from our data providers at scale. • The stack is Node.js, TypeScript, GraphQL, PostgreSQL, and MongoDB, with React on the frontend. • We're remote by default with real in-person time: product, engineering, and design get together for a focused build week every couple of months, plus a summer retreat.

• Manage Kubernetes clusters (self-hosted or cloud-based) • Implement and maintenance infrastructure in the cloud • Managing Linux servers, web servers and application servers • Configuration management (puppet, ansible) • Manage Infrastructure as a code (terraform/terragrunt) • Troubleshooting