Role Description Stefanini Group is looking for a Billing & Financial Operations Analyst focused on Hardware Resell to join our growing Billing & Financial Operations team within the Technical Services Management Office. The role will support the billing and financial administration of hardware resale transactions. It requires careful validation of billing information and supporting documentation, as well as regular coordination with Sales, Delivery, Finance, Procurement, and, where required, customers. - Prepare, verify, and issue accurate invoices for hardware resale transactions, in accordance with customer requirements and internal procedures. - Review & enforce standardized billing instructions and supporting documentation before invoice issuance. - Validate hardware descriptions, quantities, prices, currencies, purchase-order references, delivery information, and customer billing details. - Ensure that the information reflected in the invoice is consistent with the approved commercial and operational documentation. - Coordinate with Sales, Delivery, Procurement, and Finance to clarify incomplete, missing, or inconsistent billing information. - Perform detailed checks across purchase orders, pricing information, delivery documentation, and billing records. - Investigate billing errors, discrepancies, rejected invoices, and customer disputes. - Coordinate the required corrections with the involved internal stakeholders and customers. - Track outstanding billing issues and follow up until resolution. - Maintain accurate and up-to-date records of hardware resale transactions, invoices, balances, billing instructions, and stakeholder communications. - Monitor pending invoices and transactions blocked by missing documentation or unresolved discrepancies. - Support the reconciliation of customer invoices against the corresponding hardware resale records. - Assist with month-end billing activities and provide the required supporting information to Finance. - Identify potential billing gaps, incorrect values, or missing transactions that could result in delayed billing or revenue loss. - Prepare basic billing and financial reports related to hardware resale activities. - Use Microsoft Excel to manage, validate, reconcile, and report billing data. - Maintain proper documentation and traceability for audit and internal-control purposes. - Contribute to the improvement and standardization of hardware resale billing processes. Qualifications - 2-4 years of experience in billing, invoicing, financial operations, accounts receivable, or a related area. - Good understanding of basic accounting principles, invoicing, reconciliation, and financial data. - Strong Microsoft Excel skills, including formulas, lookup functions, pivot tables, and large-data management. - Ability to accurately process and maintain billing instructions and transaction records. - Strong attention to detail and ability to identify inconsistencies or missing information. - Good analytical and problem-solving skills. - Strong written and verbal communication skills in English. - Ability to coordinate effectively with Sales, Finance, Delivery, Procurement, and customer stakeholders. - Ability to manage multiple transactions and meet strict billing deadlines. - Experience with hardware resale, procurement, order management, or technology-related billing is considered an advantage. - Experience with ERP, accounting, or billing systems such as SAP, Oracle, or similar platforms is considered an advantage. - Knowledge of regulatory, tax, or compliance requirements applicable to hardware resale is considered a plus. - Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field is preferred. Company Description We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities. Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us!

• Direct partner contract creation and management , using approved templates and commercial pricing guidelines to compile 20–30 highly accurate customer agreements daily. • Own the post-execution contract lifecycle , systematically downloading, organizing, and archiving signed legal agreements within secure Google Drive repositories. • Execute high-velocity deal closure workflows within HubSpot and Airtable, ensuring all required operational fields are populated and validated. • Maintain complete system data integrity across integrated platforms, including HubSpot, StreetSmart, Airtable, and active partner networks. • Drive strict processing turnaround SLAs , managing 10–15 new deals daily, processing standard contract requests within 2 business hours, and routing sprint deals end-to-end within 15 minutes. • Deliver targeted technical platform support , guiding customer administrators through platform onboarding, framework selections, and company size configurations. • Administer tenant user access permissions , managing administrative configurations and initiating user invitations inside Vanta platform instances. • Perform systematic database audits and data hygiene checks , conducting weekly reviews to prevent duplicate records and isolate unassociated company contacts.

Role Description Flourish Research is looking for a motivated, talented, creative individual to fill the role of Regional Director of Operations to support our West Region sites (Covina, CA; Northridge, CA; Walnut Creek, CA). Shift: Monday-Friday, day shift, 40 hours per week COMPENSATION: $150,000 - $180,000 base salary (depending on experience) plus Bonus FLSA Classification: Exempt Location: Remote Essential Job Functions: - Own the regional P&L and execute against budgeted revenue, margin, and EBITDA targets with full accountability for financial performance. - Drive strategic and tactical decisions to optimize regional profitability, working collaboratively with Site Directors to achieve financial objectives. - Responsible for regional operational and financial metrics including budget development, monthly reporting, variance analysis, and continuous improvement initiatives. - Effectively utilize financial levers to manage regional operational budgets, including fixed and variable costs, capital expenditure requests, and resource allocation. - Analyze operational volume and labor staffing models across sites to determine optimal staffing requirements and efficiency opportunities. - Understand clinical trial agreement budgets to identify renegotiation opportunities, prioritize Tier 1 studies, and ensure appropriate protocol selection aligned with regional capabilities and strategic value. - Bridge clinical operations with accounting, finance, and commercial teams to ensure alignment on financial objectives and study economics. - Maintain accurate backlog forecasting and pipeline visibility to support regional revenue projections and capacity planning. - Oversee bottom of funnel (BOF) conversion metrics, working with Site Directors and commercial teams to improve win rates and optimize study activation timelines. - Implement plans and processes to maintain and improve productivity and profitability across all regional sites. - Identify and execute operational synergies and best practice sharing across sites within the region. - Develop and execute regional operational strategy in alignment with corporate objectives and the Flourish Approach. - Become deeply knowledgeable about the history, operations, competitive positioning, and market dynamics of each site and the regional footprint. - Provide input on regional expansion opportunities including site acquisitions, de novos, and capability enhancements. - Support commercial team in feasibility assessments and strategic sponsor relationship development. - Collaborate with Medical Advisory Board on regional therapeutic area strategy and KOL engagement. - Partner with growth team on integration planning and execution for new site acquisitions within the region. - Recruit, develop, mentor, and retain high-performing Site Directors and site-level leadership teams. - Lead, coach, and engage a team of Site Directors to execute against clinical and operational strategy with clear performance expectations. - Drive performance management and coaching/development objectives across the regional leadership team. - Serve as the change, culture, and engagement champion for the region, partnering with HR on People and Culture initiatives. - Work with the training team to develop a robust pipeline of effective leadership at the site and regional level. - Utilize routines and best practices to assess performance, provide recognition, and deliver performance coaching when gaps are identified. - Direct regional recruiting strategy to fulfill talent needs for short, mid, and long-term success. - Foster collaboration and knowledge sharing across sites to build regional operational capabilities. - Provide oversight and hold Site Directors accountable for execution of all clinical trial activities in compliance with GCP, FDA regulations, ICH guidelines, HIPAA laws, and sponsor protocols. - Drive standardization of operations, systems, and processes across all regional sites to ensure consistency, efficiency, and operational excellence. - Ensure Site Directors maintain structured SOPs, policies, and procedures in partnership with Quality and Risk teams. - Monitor site-level performance on enrollment, retention, data quality, protocol compliance, and sponsor satisfaction metrics. - Ensure continuous high-level involvement by Principal Investigators through Site Director coaching and investigator engagement. - Ensure data integrity and timely submission of quality data to sponsors through effective oversight of site quality control processes. - Ensure the safety of study participants through appropriate training and oversight in collaboration with Medical Advisory Board. - Hold Flourish shared services functions accountable to deliver against agreed-upon service level targets. - Serve as the regional voice in corporate strategy discussions and planning processes. - Escalate issues and advocate for regional needs with executive leadership and shared services teams. - Partner with Quality leadership to drive regional quality metrics and audit readiness. - Collaborate with IT and training teams to ensure effective adoption of systems and processes. - Work with commercial team to communicate regional capacity, capabilities, and competitive positioning. - Represent Flourish Research in a professional and courteous manner when interacting with all staff, clients, and vendors. - Additional duties as assigned by management. Qualifications - Bachelor’s degree preferred or commensurate experience. - 10+ years required in clinical research, 5+ years in site leadership roles (Site Director, or RDO). Requirements - Exceptional knowledge of clinical research methods. - Strong management and leadership skills. - Demonstrated ability to collaborate and align with operations. - Excellent oral and written communication skills. - Excellent computer skills to include Office365 products. - Experience in writing and reviewing Standard Operating Procedures. - Strong problem solving, risk assessment and impact analysis abilities. - Demonstrated experience in process improvement. - Strong negotiation and conflict management skills. - Flexible and able to multi-task and prioritize competing demands. - Ability to think independently and influence when appropriate. Benefits - Health, dental, and vision insurance plans. - 401(k) with a 100% employer match on the first 4% of employee contributions. - Tuition reimbursement. - Parental leave. - Employee referral program. - Employee assistance program. - Life insurance. - Disability insurance. - A generous PTO plan covering vacation, sick, personal days and 8 paid holidays.

• Maintain a personal relationship with Jesus Christ • Act as an advocate to raise the awareness of the needs of children • Commit to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry • Implements fundraising strategies by planning and executing an assigned portfolio of products, experiences, campaigns, and tools • Serves as a key stakeholder for all stages of product development and product use • Collaborates with both marketing and fundraising teams to provide subject matter expertise for decisions impacting fundraising opportunities • Manages the health, efficiency, and scalability of assigned portfolio of products • Identifies and drives operational improvement work to positively impact scalability, affordability, sustainability and safety or drives cost savings and process efficiency for assigned products, experiences, campaigns, and tools • Manages budget and expenses associated with product use, maintenance, and scaling to meet fundraising demand