• Own a portfolio of ~70 named strategic accounts; build and execute an account plan for each that maps current footprint, whitespace (unadopted modules/users), and clear paths to expansion. • Carry and achieve an annual expansion-ARR quota; forecast accurately based on objective buyer engagement rather than seller optimism. • Lead renewals and retention across the portfolio, protecting and growing ARR through proactive, value-driven engagement. • Multi-thread relationships across each account (economic buyers, operations, IT, and procurement) to build organizational depth beyond a single contact. • Apply MEDDPICC rigor to expansion opportunities: confirm economic buyers, co-build business cases, and identify key compelling events (budget cycles, bonds, board approvals, and compliance requirements). • Lead internal deal teams (Sales Engineering, Customer Success, and Product) to deliver tailored expansion proposals and measurable ROI narratives (time saved, downtime reduced, compliance/audit defensibility). • Align engagement with customer buying calendars: prioritize education accounts during the July–September budget window and December close, focus commercial accounts in August–September, and leverage October–November for discovery and proposal development. • Maintain rigorous CRM hygiene in Salesforce; update pipeline, opportunities, and account data accurately and in a timely manner. • Partner closely with the outgoing account owner through one full renewal cycle per account to ensure a seamless handoff.

• Own and grow a portfolio of strategic Energy Transition OEM accounts, serving as the primary commercial relationship owner and internal account quarterback. • Develop and execute multi-year key account plans covering stakeholder map, application needs, customer programs, revenue/margin outlook, risks, competitive position, and share-of-wallet opportunities. • Build customer intimacy through disciplined multi-threaded engagement across engineering, procurement, supply chain, operations, quality, program management, and executive leadership. • Lead regular customer business reviews, program reviews, technical/commercial alignment meetings, and internal action reviews to ensure commitments are clear and closed-loop. • Identify, qualify, and convert new opportunities within existing strategic accounts and adjacent clean-energy applications by understanding customer systems, specifications, pain points, and decision criteria. • Partner with engineering, product management, quality, operations, customer experience, and finance to support launches, capacity planning, delivery commitments, design-in activity, and issue resolution. • Lead commercial execution including value-based selling, pricing strategy, quotation discipline, long-term agreements, contract negotiation, and escalation management. • Manage complex project timelines, customer milestones, qualification requirements, launch risks, and cross-functional deliverables with strong project management discipline. • Maintain accurate CRM data, account plans, sales forecasts, opportunity stage discipline, and pipeline health metrics; use 80/20 thinking to prioritize high-impact activity.

• Aufbau und Pflege eines starken Netzwerks aus Hörakustiker*innen und HNO-Ärzt*innen • Entwicklung und Umsetzung von Maßnahmen zur Steigerung der Zuweisungen potenzieller CI-Kandidat*innen • Unterstützung bei der Identifikation geeigneter Patient*innen für eine CI-Versorgung • Förderung der Markenpräferenz für Cochlear durch gezielte Kommunikation und Schulungen • Mitwirkung an strategischen Projekten, Produktlaunches und Fachveranstaltungen • Enge Zusammenarbeit mit internen Teams (Marketing, Klinik-Account-Management, Training & Education) • Unterstützung bei der Versorgung bestehender CI-Träger*innen mit neuen Technologien

• Build and maintain close relationships with hospitals, rehabilitation centers and other regional clinical networks • Develop new business opportunities and increase brand awareness in your region • Manage your regional accounts and implement the company’s strategy • Represent the company at conferences, workshops and professional events • Analyze market trends, competitor activities and customer satisfaction • Use our CRM system to plan and document your activities • Work closely with colleagues from Sales, Technical Services, Marketing and Customer Service