Role Description As an Accounts Receivable (AR) Portfolio Specialist III, you will be responsible for managing all collection activities for an established portfolio of customer accounts. You will partner with customers and cross-functional teams to resolve account inquiries, support dispute resolution, and ensure timely collection of outstanding receivables. Your knowledge of billing, legal, and operational processes will help improve cash flow, enhance the customer experience, and support overall business performance. - Manage an assigned portfolio of customer accounts by proactively collecting outstanding accounts receivable to improve cash flow, reduce days sales outstanding (DSO), and enhance customer satisfaction and retention. - Research customer accounts, analyze account activity, and negotiate the resolution of invoice disputes. - Exercise sound judgment when approving and processing account-related concessions and credits. - Facilitate meetings with internal and external stakeholders to resolve account inquiries and disputes. - Utilize NetSuite, Power BI, Excel, Salesforce, and other business tools to support daily accounts receivable activities. - Collaborate with cross-functional teams to resolve data inaccuracies, billing issues, and operational gaps that delay collections. - Reduce unapplied cash and payment inaccuracies through proactive customer outreach. - Maintain a strong understanding of service offerings, pricing, contract terms, and billing requirements to support effective account management. - Maintain accurate records and ensure a high level of attention to detail in data entry and documentation. Qualifications - Two to four years of experience in customer service, accounts receivable, billing, or another high-volume business environment. - Bachelor's degree in Finance, Accounting, Business Administration, or an equivalent combination of education and experience. - Strong planning, organizational, and multitasking skills with the ability to adapt and perform well in a fast-paced environment. - Self-motivated with the ability to work independently. - Strong analytical and problem-solving skills. - Working knowledge of Windows-based hardware and software. - Intermediate proficiency with Microsoft Outlook, Word, Excel, ERP, and CRM applications. - Ability to collaborate effectively across multiple functional teams within a large organization. - Strong verbal and written communication skills with the ability to interact professionally with stakeholders at all levels. Requirements - Experience using NetSuite, Salesforce, Power BI, or similar business systems. - Experience managing a portfolio of customer accounts in a SaaS or technology environment. - Demonstrated success resolving complex customer disputes while maintaining strong customer relationships. - Experience improving collections performance, cash flow, and operational processes. Benefits - Medical, dental, vision, and life insurance. - 401k plan (plus match) and a Global Employee Stock Purchase Plan. - Unlimited Time Away From Work (in lieu of accrued vacation time). - 10 paid US holidays. - Up to 80 hours of paid sick time. - 17 weeks of paid parental leave, subject to the terms of the applicable policy or program. - Opportunities for community impact, including volunteer days and our charity, Dayforce Cares.

Role Description The American Heart Association is seeking an experienced National Senior Corporate Relations Accounts Lead to champion strategic corporate partnership efforts across the Southwest Region. This position can be remote within the following states: TX, AR, OK, NM, CO, WY. This role is responsible for developing strategic business relationships with national companies to secure 7- to 8-figure funding for organizational priorities. Responsible for working with field leaders in local Heart Association regional territory to build a strong portfolio of accounts in order to achieve an annual revenue target in the $8 million+ range, as well as meeting and exceeding strategic account objectives. - Acts as a senior level contact to represent the Heart Association with executives from global and national companies that are headquartered in the Southwest region of the Association. - Develop, plan and collaborate with national senior management, regional leadership, and local market executive directors to prospect for new business. - Build a diverse portfolio of national accounts for national sponsorship and retail fundraising campaigns. - Provide timely direction, framework and resources to region leadership and volunteers while at the same time relying on their expertise, abilities and willingness to leverage their networks to drive the goals of the organization. - Lead proposal development efforts that best address the corporate account’s needs while meeting the mission priorities and capabilities of the Heart Association. - Coordinate with appropriate departments to provide support, service, programs, or senior management resources. - Work closely with operations on contract negotiation and execution that results in a favorable agreement for the Heart Association and A/R deliverables. - Lead company strategic account planning process within assigned region and portfolio that develops mutual goals and objectives, revenue targets and critical milestones on a multi-year basis. - Regularly evaluates and reports on campaign progress utilizing the applicable campaign management tools and reporting systems. Ensures the integrity and security of donor information and adheres to established policies and procedures. - Operates in accordance with the American Heart Association's Fiscal Standard policies and all applicable laws, regulations, policies and standards. Qualifications - Bachelor’s degree with emphasis in Business, Management or related field. - Five (5) or more years of successful sales experience, particularly in selling intangible programs and services, along with the ability to develop and execute sales and marketing strategies. - Five (5) or more years of experience in negotiation and solution-oriented problem-solving. - Five (5) or more years of experience developing and delivering presentations to both large and small groups. - Comprehensive ability to prepare written and oral communications including thorough knowledge and command of business English. - Ability to consult and interact with high level executives. - Must be able to travel at least 50% of time, including overnight stays. Preferred Qualifications - Experience in corporate sponsorship sales greater than $500,000. - Experience in contract negotiation and non-profit fundraising execution. Compensation & Benefits - The expected pay range will be $140,000 to $150,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. - Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed. - Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; this position is incentive eligible based on achieving certain targets. - Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. - Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule. - Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year. - Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

Role Description This position is responsible for managing overdue accounts, following up on outstanding invoices, and working with customers to ensure timely payment. This role requires strong communication and problem-solving skills to help maintain healthy cash flow and reduce bad debt. The AR Administrator works closely with Credit, Sales and Customer Service teams to resolve billing issues and support effective accounts receivable operations. Job Duties - Responsible for managing all aspects of collections for customer accounts. - Accurately follow invoicing instructions as per requirements noted on sales and purchase orders. - Submit invoices online through customer’s billing websites as required. - Contact clients by phone and email to secure timely payment of open invoices and resolve payment disputes. - Develop and maintain strong relationships with payables contacts for each customer to help encourage timely payments. - Research and resolve issues associated with collection, lost payments, and customer accounts. - Coordinate resolution efforts to ensure timely collection of cash. - Maintain well-organized customer files and collection notes. - Achieve assigned targets for cash receipts and reduction of past dues. - Monitor group email boxes and coordinate with team members to ensure prompt resolution of requests. - Provide excellent customer service to external and internal contacts. - All Other Essential Duties as directed. Qualifications - High School Diploma Required; Undergraduate Degree (Finance, Accounting, Business) preferred. - Minimum of 1 year of experience in collections, accounts receivable or credit analysis. - Bilingual in French/English required. - Strong understanding of billing, invoicing, and payment processes. - Proficiency in Microsoft Excel and ERP/accounting systems. - Excellent verbal and written communication skills. - Strong attention to detail and organizational skills. - Ability to analyze data and resolve account issues efficiently. Requirements - The anticipated starting base pay range for this full-time position is $45,582.00 to $59,257.00 plus potential for annual bonus (subject to plan eligibility and other requirements). - Olympus considers a variety of factors when determining actual compensation for this position including: level of experience, working location, and relevant education and certifications. Benefits - Competitive salaries, annual bonus - Comprehensive medical benefits and pension plan - Generous Paid Vacation and Sick Time - Paid Parental Leave and Adoption Assistance - Work-life integrated culture that supports an employee centric mindset - Offers onsite, hybrid and field work environments - Paid volunteering and charitable donation/match programs - Employee Resource Groups - Dedicated Training Resources and Learning & Development Programs - Paid Educational Assistance

• Ensuring timely collection of outstanding healthcare insurance receivables • Verifying or obtaining patient eligibility and/or authorization for healthcare services • Conducting research and appropriately statuses unpaid or denied claims • Monitoring claims for missing information and securing medical documentation as required • Writing appeal letters and verifying accuracy of underpayments