ABB logo
ABB

Helping industries outrun with our leading technologies in electrification and automation. go.abb/outrun

Installed Base Manager

Location

Florida

Posted

4 days ago

Salary

$68.6K - $109.8K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Installed Base Manager

ABB

• Lead installed base management operations by developing, standardizing, and continuously improving processes, workflows, and best practices to ensure scalable and efficient data management across the US organization. • Coordinate cross-functionally with Factory and Sales teams to ensure accurate transfer, validation, and maintenance of installed base data, including container uploads, sales transfers, and customer site confirmations. • Serve as the primary installed base platform administrator and user support lead, providing training, troubleshooting, onboarding, access rights management, and guidance to internal stakeholders. • Own data quality, governance, and site validation activities by reviewing and approving site entries, maintaining data integrity, resolving discrepancies, and driving ongoing cleanup and reporting initiatives.

Job Requirements

  • Bachelor's degree in Business Administration, Engineering, Operations, or a related field or equivalent work experience associated with the job description.
  • 3+ years of experience in data management, operations, sales operations, or a related discipline, ideally in electrical industry.
  • Experience working cross-functionally with sales, operations, and manufacturing teams.
  • Excellent organizational skills with a high attention to detail and data accuracy.
  • Strong communication and interpersonal skills with the ability to engage stakeholders at all levels.
  • Proficiency in CRM and/or installed base management platforms (e.g., Salesforce, SAP).
  • Preferred background includes: process formalization or change management initiatives, and an understanding of installed base or asset management processes and tools.

Benefits

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D – 100% employee paid up to maximums
  • Short Term Disability – up to 26 weeks – Company paid
  • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
  • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
  • Parental Leave – up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program
  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)
  • ABB provides 11 paid holidays.
  • Salaried exempt positions are provided vacation under a permissive time away policy.

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