• Manage master data records according to company policies, procedures, and standards • Analyze and identify data quality issues • Assist in implementing data quality improvements • Support MDM projects and initiatives • Collaborate with project teams on data initiatives • Train end-users on MDM processes

Role Description As a Program Analyst within Client Shared Services Analytics, you will partner and align with Program Management and commercial teams to support and drive customer programs forward by: - Proactively monitoring and measuring program goals - Seeking opportunities for savings and process efficiencies - Providing analytical insights into the data This is a dynamic and fast-paced environment that may use traditional travel data as well as operational data, data provided by the customer, vendor data, or data from other BCD Travel business lines or companies that come together to form a customer’s program. Some travel may be required from time to time for internal or customer meetings. As a Program Analyst, CDS, you will: - Focus on benchmarking, trending, data mining, and data analytics - Analyze customer travel patterns and make recommendations to Program Management for cost savings and other efficiencies - Assist Program Management in developing, implementing, and reporting on KPIs and SLAs as contractually agreed - Organize, provide, or participate in internal or customer-facing training - Create customer business reviews including content customization and presenting directly to the customer - Act as the primary point of contact for Program Management within Client Shared Services - Create and maintain automated and non-automated report schedules - Monitor customer SLAs and notify Program Management if any deliverables are at risk - Proactively conduct audits on data quality to identify root causes, impacts, and opportunities Qualifications - Proven travel agency or travel industry experience across multiple business areas such as operations, customer relationship/account management, or technology - Solid understanding of how travel data flows from point-of-sale systems to downline systems - Knowledge of quality control processes, ETL processes, basic SQL, and travel terminology - Power BI skills required - Self-motivated and seeks to understand and solve problems - Acute attention to detail to uncover anomalies, errors, trends, and patterns - Curiosity that drives deep-dive into the data to anticipate and answer the ‘so what’ questions - Self-assured and not afraid to ask questions Benefits - Flexible working hours and work-from-home or remote opportunities - Opportunities to grow your skillset and career - Generous vacation days so you can rest and recharge - A compensation package that feels fair, including mental, physical, and financial wellbeing tools - Travel industry professional perks and discounts - An inclusive work environment where diversity is celebrated Company Description BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings, and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com . Get to know us by reading our blog and checking out our social media: - Blog - LinkedIn - Instagram - Facebook

Role Description The Autonomous Vehicle Technical Data Analyst 3 will be responsible for analyzing technical data related to autonomous vehicles. The role requires a combination of quantitative and qualitative analysis skills, along with strong project management and communication abilities. Qualifications - Working knowledge of Python - Ability to conduct quantitative and qualitative analyses - Organized, project management skills - Excellent written and verbal communications - Documentation skills - Problem solving skills (system thinking, problem decomposition thinking) - Hands-on experience running quality processes Requirements - Working knowledge of SQL - Working knowledge of Jira, Confluence, Slack, Microsoft and Google suites - Working experience in simulation, simulated tests - Experience working with offshore vendors - Experience with on-call duties and processes - Can accommodate 3-6pm PST on-call duties every 4 weeks Company Description

Role Description Seeking a seasoned Tableau Developer to design and develop dashboards, reports, and workflow-driven analytics solutions that support agency operations and decision-making. The resource will collaborate with stakeholders to gather requirements, integrate data from multiple sources, and create visualizations that improve process visibility, performance monitoring, and operational efficiency. The Tableau Developer will also provide data analysis, report optimization, and ongoing support for business intelligence initiatives. - Designing, developing, testing, and maintaining Tableau dashboards, reports, and data visualizations. - Gathering and documenting business requirements and translating them into reporting and analytics solutions. - Integrating and validating data from multiple enterprise systems and databases. - Developing workflow metrics, KPIs, scorecards, and performance-monitoring dashboards. - Optimizing dashboard performance, data quality, and user experience. - Troubleshooting and resolving reporting and data visualization issues. - Creating technical and user documentation and providing knowledge transfer to DPS personnel. - Supporting ongoing enhancements, maintenance activities, and business intelligence initiatives as directed by DPS. Qualifications - 8 years of experience developing, implementing, and maintaining Tableau dashboards, reports, and data visualizations in an enterprise environment. - 8 years of proficiency in Tableau Desktop and Tableau Server/Cloud, including dashboard design, data modeling, calculations, and performance optimization. - 8 years of experience working with relational databases and writing SQL queries for data extraction, transformation, and analysis. - 8 years of ability to gather, analyze, and document business requirements and translate them into technical reporting and analytics solutions. - 8 years of experience integrating and validating data from multiple data sources, including enterprise systems and data warehouses. - 8 years of knowledge of data visualization best practices, KPI development, and business intelligence reporting standards. - 8 years of strong analytical and problem-solving skills with attention to data accuracy and quality assurance. - 8 years of ability to communicate effectively with technical and non-technical stakeholders and work in a collaborative team environment. - 1 year of preferred experience in regulated or government environments. - 1 year of preferred experience supporting workflow analysis, process improvement, and operational reporting. Requirements - Minimum stated requirements (skills/experience) must be met to be considered for this opportunity. Benefits - Long-term contract. - Remote work opportunity.