Technical Sales Representative
Location
United States
Posted
2 days ago
Salary
0
Seniority
Mid Level
Job Description
Technical Sales Representative
Xylem
Role Description Xylem is seeking a driven, technically curious Sales Representative to grow the Flygt business across the Chicago-area municipal and industrial wastewater markets. This is not a transactional sales role. You will manage a defined territory, develop long-term customer relationships, identify complex operational challenges, and position Flygt pumping, mixing, monitoring, controls, and aftermarket solutions that improve system reliability and performance. You will work directly with municipalities, wastewater utilities, industrial facilities, consulting engineers, contractors, and other industry partners. You will manage opportunities throughout the full sales cycle, from prospecting and early project development through technical evaluation, proposal strategy, negotiation, closing, and post-sale support. The right candidate will be a self-motivated, competitive sales professional who enjoys building a territory, solving technical problems, and becoming a trusted advisor to customers. You will have the autonomy to manage your market while being supported by experienced application engineers, service professionals, operations teams, product specialists, and sales leadership. Responsibilities - Develop and Grow the Territory - Build and execute a strategic sales plan for the Chicago-area municipal and industrial markets - Identify new customers, projects, and applications through prospecting, networking, referrals, market research, and field activity - Expand relationships within existing accounts while developing new sources of revenue - Maintain a healthy, accurate pipeline of short- and long-term opportunities - Use market intelligence, customer data, and competitive insight to prioritize accounts and allocate selling time effectively - Consistently achieve or exceed annual order, revenue, margin, and growth objectives - Build Trusted Customer Relationships - Develop strong relationships with utility leaders, operators, engineers, contractors, maintenance professionals, procurement teams, and industrial decision-makers - Learn each customer’s system, operational priorities, capital plans, and long-term challenges - Serve as a trusted technical and commercial resource throughout the customer relationship - Conduct regular account reviews, site visits, and follow-up activities to identify emerging needs and future opportunities - Deliver a high level of responsiveness, professionalism, and customer service - Represent Xylem and Flygt with integrity while protecting long-term customer and company interests - Sell Technical Solutions - Evaluate customer needs and recommend appropriate pumping, mixing, controls, monitoring, service, and aftermarket solutions - Translate technical product capabilities into clear operational and business value - Conduct effective technical presentations, product demonstrations, lunch-and-learns, and customer training sessions - Review plans, specifications, operating conditions, and application requirements in collaboration with internal technical resources - Develop solution strategies that differentiate Flygt based on performance, reliability, lifecycle value, service support, and application expertise - Build persuasive proposals that address both the technical and commercial requirements of each opportunity - Manage Projects and the Sales Process - Manage opportunities from initial identification through quotation, negotiation, award, delivery, startup, and post-sale follow-up - Develop account strategies and project-specific pursuit plans for significant opportunities - Coordinate pricing, commercial terms, proposal development, approvals, and contract requirements - Negotiate effectively while maintaining appropriate value, margin, and risk discipline - Maintain accurate sales activity, account information, forecasts, and opportunity data in Salesforce or other required systems - Provide timely and reliable forecasts to sales leadership - Monitor project schedules, customer commitments, competitive activity, and potential risks - Collaborate Across the Organization - Work closely with application engineering, service, operations, customer support, marketing, product management, and leadership - Coordinate internal resources to provide customers with timely and technically sound solutions - Engage product and application specialists when opportunities require additional expertise - Share customer feedback, market trends, competitive intelligence, and product needs with internal stakeholders - Support team initiatives and contribute to the overall growth of the regional business - Help ensure a smooth customer experience from initial engagement through delivery and ongoing service - Develop Industry and Product Expertise - Build a strong understanding of municipal and industrial wastewater systems, processes, applications, and purchasing practices - Develop expertise in Flygt pumps, mixers, controls, monitoring systems, aftermarket products, and service capabilities - Stay current on market conditions, competitors, regulatory drivers, infrastructure funding, and emerging technologies - Participate in technical training, sales development programs, conferences, trade associations, and customer events - Continuously strengthen consultative selling, negotiation, account management, and technical communication skills Qualifications - Bachelor’s degree in business, marketing, engineering, environmental science, or a related field, or equivalent relevant experience - Demonstrated experience in outside sales, territory management, business development, account management, or technical sales - Ability to develop new business and manage complex, relationship-driven sales opportunities - Strong communication, presentation, negotiation, and closing skills - Ability to understand technical concepts and communicate them clearly to both technical and nontechnical audiences - Strong organizational, analytical, and time-management skills - Ability to work independently, manage competing priorities, and maintain accountability for territory results - Proficiency with Salesforce or a comparable CRM platform - Ability and willingness to travel regularly throughout the assigned Chicago-area territory Preferred Qualifications - Experience selling into municipal utilities, industrial facilities, consulting engineering firms, contractors, or public-sector organizations - Experience with pumps, rotating equipment, water or wastewater systems, process equipment, controls, instrumentation, capital equipment, or engineered solutions - Knowledge of municipal procurement, engineering specifications, capital improvement projects, and construction-related sales cycles - Mechanical aptitude or the ability to quickly develop technical product and application expertise - Established relationships within the Chicago-area water, wastewater, engineering, construction, or industrial markets Benefits - Opportunity to build meaningful customer relationships - Access to experienced technical resources - Opportunity to make a visible impact on the business and the communities our customers serve - Paid Volunteer Program, Xylem Watermark - Inclusive environment free from discrimination or harassment
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