• The Associate Director of Behavioral Health serves as the behavioral health leader for a defined market or sub-region, providing direct supervision of care team Managers while supporting the strategic initiatives surrounding integrated & holistic care. • This role focuses on day-to-day clinical operations, clinician/care team member development and performance management, and ensuring quality care delivery within value-based care frameworks. • Operationalize Regional Medical Director (RMD) strategy for region (translating strategy to action for pod clinicians/care team members) • Provide closed-loop feedback with RMD to adjust strategy based on operational challenges • Work with RMD, Associate Medical Director, Health Services Director (HSD), and General Manager (GM) to maintain relationships with key leadership • Support daily huddles, clinical team meetings, and Interdisciplinary Team Meetings to foster clinical discussions and assist Managers in mitigating complex clinical scenarios • Provide real-time clinical guidance and decision-making support • Oversee clinical protocols implementation and adherence • Ensure appropriate clinical documentation and coding practices • Monitor compliance with clinical quality standards and regulatory requirements • Monitor Manager & care team member productivity, quality metrics, and patient satisfaction scores • Ensure adherence to clinical excellence and documentation standards • Participate in quality improvement initiatives and clinical model enhancements • Support continuing education programs and new process implementation • Work with RMD, AMD, HSD, and GM on regional initiatives and change management strategies • Support smooth regional operations through stakeholder alignment • Facilitate external feedback integration into operational improvements • Provide direct supervision and performance management for Behavioral Health Managers • Conduct regular one-on-one meetings, performance reviews, and goal setting with direct reports • Lead recruitment, onboarding, and orientation of new provider/care team member staff • Monitor capacity/utilization levels and deployment across the region • Facilitate Behavioral Health Grand Rounds and other peer learning opportunities and case-based discussions • Provide coaching on difficult clinical cases and complex family situations • Support provider wellbeing and engagement initiatives • Attend Health Plan Joint Operating Committee (JOC) meetings as requested by RMD (mainly for the stable smaller plans) • Participate in Clinical Workstream Meetings • Attend Health Plan Interdisciplinary Team (IDT) meetings at the direction of the Regional Medical Director • Work with RMD to prepare for larger Health Plan meetings • Support value-based care contract performance and reporting • Collaborate with Network Engagement team to build strong community relationships. • Build and maintain relationships with stable external provider partners • Represent the organization at external clinical meetings and events • Participate in community health initiatives and partnerships • Support referral relationship development and maintenance • Collaborate with external clinical specialists and subspecialists • Support development of clinical affiliations and partnerships • Engage in community outreach and education initiatives

• Stand up and run squads (Discovery → Prototype → Product → Platform & SRE). • Design and ship RAG/agent systems: pick models (e.g., Anthropic Claude, OpenAI, Google, or open-weights like Llama/Mistral), define tools/functions, and choose retrieval (default Postgres + pgvector, scale to Weaviate/Qdrant/Pinecone when needed). • Operate AI safely: evals & guardrails, structured outputs (JSON/Schema), PII redaction, refusal policies, cost/latency budgets, and LLM observability. • Own delivery outcomes: SLOs, quality, cost, velocity; release with feature flags and canaries. • Be client-facing: discovery, scoping, SoW, roadmap, QBRs. • Hire/coach Tech Leads, EMs, and PMs; level up practices.

• Consult on and lead full- and assisted-service quantitative market research projects across multiple methodologies for a diverse client base. • Partner with Research Services leadership to develop and implement team goals, processes, and tools that improve team performance and project execution. • Lead client consulting and research planning; supervise project execution teams through advising/coaching, providing constructive feedback on deliverables, and resolving client escalations. • Manage, mentor, coach, and train Research Analysts and Research Managers. • Oversee resource allocation and project assignment across the Research team. • Collaborate with Solutions Strategy, Business Development, and Account Management to scope and bid projects based on client requests and RFPs. • Act as a research knowledge resource/SME for internal partners including Solutions Strategy, Business Development, Account Management, Product Strategy & Development, and Marketing.

Role Description The Privacy Director works with the Senior Director, Privacy across DUHS, Duke University Schools of Medicine and Nursing and their affiliates (Duke Health) to develop, operate and monitor an effective privacy program. The Privacy Director will develop and monitor compliance with federal and state privacy regulations, as well as general industry privacy standards related to protected health information and other restricted or sensitive information collected, used, and/or retained. Assumes management responsibilities of a team of Privacy professionals. Duties and Responsibilities of Privacy Director - Collaborate with Procurement, IT Security and business with the review and negotiation of business associate agreements and privacy language as needed, particularly for HIPAA and privacy issues. - Complete audits, risk assessment activities, analysis, and corrective actions. - Continuously learn about new regulatory requirements and industry trends and incorporate them within the privacy program. - Manage and oversee privacy-related investigations and complaints, and the resolutions in collaboration with other compliance leaders, team members, and counsel, as appropriate. - Prepare and review privacy-related tracking reports, incidents, and data analytics to identify opportunities for educational opportunities and policies, procedures, and process improvement. - Oversee the breach notification process, including any follow-up with affected individuals (e.g., call teams in response to reported breach) and external agencies’ investigations, including drafting responses and remediation and implementing corrective action. - Maintain knowledge of rules and regulations (HIPAA, HITECH, state privacy laws and Identity Theft laws) that impact specific ministries and the organization and act as a subject matter expert to support and provide guidance to workforce members. Qualifications - Work requires organizational, analytical and communication skills acquired through the completion of a bachelor's degree program in Business Administration or Health Administration. - A Juris Doctor degree, CPA, Master's degree in Hospital Administration, Business Administration, or a related field is preferred. - Privacy Director Specific: Juris Doctor degree and privacy certifications, including IAPP’s CIPP or CIPM. Requirements - Work requires a minimum of five years of experience in compliance within the healthcare industry, to include leadership experience. - Demonstrated ability to proactively identify and manage risks and develop appropriate internal controls. - Proficient knowledge of laws, regulations, and standards related to health care compliance. - Requires outstanding analytical, written, and verbal communication skills. - OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE. Company Description Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.