• Deploy a high level of customer service throughout the patient onboarding process, leading the patient from prescription to activating and registering the customers Omnipod device • Track patient progress in the pipeline funnel and actively document actions taken or needed • Analyze data insights and trends to effectively prioritize pipeline leads to drive business impact • Take ownership in investigating data discrepancies or issues and work to resolve, involving appropriate stakeholders • Leverage comprehensive product knowledge to address customer inquiries about Omnipod, highlighting its benefits and providing competitive comparisons • Tailor communications that proactively address patient needs by taking a consultative approach to selling to drive patient adoption and support overall business objectives • Proactively address challenges or patient concerns using data-driven solutions and identify opportunities to improve patient interactions • Collaborate seamlessly with reimbursement and field sales in your territory to ensure patient leads progress after prescription has been fulfilled • Effectively manage communications with pharmacy representatives to ensure patients appropriately receive Omnipod and data is accurately aligned across teams • Provide support to territory partners (Territory Managers and Clinical Services Managers) for resolving provider or patient issues • Continuously seek opportunities for process improvement and provide regular feedback and innovative suggestions to enhance Inside Sales and service operations

• Provide comprehensive administrative support to the sales team • Build and nurture long-term relationships with existing customers • Maintain clean, well-stocked, and visually appealing product displays • Collaborate with Account Managers to track and analyze sales performance • Support the development and growth of sales accounts

• Selling Pelvic Health devices for specific therapies to physicians, institutions, payors, and other appropriate medical staff • Partnering with strategic implanting centers to develop the account/implanter practice through; Providing product and therapy technical support and service • Including consultation of strategic management and analysis of trends • Utilization of appropriate Neuro business partners to present marketing and business plans to accounts for territory development and growth • Other activities as they arise, as assigned buy the sales leadership

• Full ownership of acute care accounts, wound clinics, and podiatry offices • Executing strategic sales initiatives designed to exceed established sales goals. • Work closely with District Manager and cross-functional / interdisciplinary teams to execute the strategic account plan • Prioritizing the utilization of resources to drive return on investment • Utilizing Abbott Nutrition promotional materials and clinical studies to effectively communicate the clinical and scientific benefits of Abbott Nutrition products to targeted healthcare professionals