• Support contract management activities by partnering with the Client Contract Team • Assist the Client Lead and Contract Analysts in the preparation, execution, and management of contractual agreements • Ensure all resolved mailbox inquiries are accurately documented in the ADI log • Monitor and manage team mailboxes • Participate in client-assigned projects • Support contract administration activities while ensuring adherence to established processes, timelines, and quality standards.

Role Description Forge requires an Appian Subject Matter Expert to guide low-code solution delivery in a secure DoW customer environment. The role will translate mission needs into scalable Appian application architecture; govern record, data, process, interface, and integration design; and ensure solutions are secure, testable, accessible, maintainable, and performant. Key Responsibilities - Own Appian application architecture across record types, the data fabric, data models, interfaces, expression rules, process models, sites, and integrations. - Translate functional and nonfunctional requirements into technical designs, object boundaries, dependency maps, and delivery standards. - Establish secure design patterns for object, record, process, and integration security using least-privilege principles. - Lead architecture and code reviews; identify data, security, accessibility, performance, maintainability, and scalability risks before release. - Design integration patterns connecting Appian with APIs, relational data, document services, and Python-based or other microservices. - Define record-type and data-fabric strategy across data access methods, relationships, custom record fields, security, and query patterns. - Set the strategy for unit, UI, regression, performance, accessibility, and production-readiness testing. - Diagnose complex record-sync, query, interface, process-model, expression, and integration issues across controlled environments. - Mentor Appian developers and technical leads while promoting reusable components, coding standards, and technical documentation. - Partner with product, security, testing, data, and integration teams to deliver an auditable capability for the DoW customer. Qualifications - Must be able to think strategically, act tactically, and demonstrate strong analytical and critical-thinking skills. - Build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail. - Thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. - Self-managing candidates who enjoy working collaboratively in a fast-paced environment and working with dynamic teams. Requirements - U.S. Citizen (Authorization to Work in the U.S. will not suffice); previous professional experience supporting the U.S. Federal Government, either as a federal employee or contractor, is required. - 12+ years of professional IT experience, including extensive hands-on Appian solution delivery and technical leadership. - Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent, OR 4 additional years of relevant professional experience in lieu of a degree. - Deep hands-on Appian application architecture and development experience across records, the data fabric, interfaces, processes, and integrations. - Expert knowledge of Appian application architecture, record types, SAIL interfaces, process models, expression rules, integrations, and security. - Experience designing scalable, high-performing Appian solutions that integrate with relational databases and external APIs. - Experience designing synced and unsynced record types, relationships, custom record fields, query patterns, and data-fabric solutions within Appian constraints. - Experience establishing Appian engineering standards, leading code reviews, mentoring developers, and resolving complex application defects. - Active CompTIA Security+ or equivalent DoW-approved baseline cybersecurity certification, or ability to obtain within the first 30 days of starting. - Active Tier 2 background investigation or higher, completed or favorably adjudicated within the previous 18 months. Highly Desired Qualifications - Active Secret security clearance preferred; previous professional experience supporting a DoW organization, mission, or customer is strongly preferred. - Appian Certified Lead Developer certification and experience delivering Appian applications in IL4/IL5 or comparable Government environments. - Hands-on Python development experience is strongly desired, including secure APIs, microservices, integration services, or data-processing utilities; experience with MariaDB or PostgreSQL and event-driven patterns is also valued. - Experience with Appian automated testing, performance testing, CI/CD tooling, and deployment APIs. - Section 508 accessibility experience and familiarity with Axe Core or comparable automated accessibility tools. - Experience modernizing legacy workflows and data while maintaining operational continuity and parity. Benefits - Complete Flextime - 401k With Employer Matching - Healthcare, Including Medical, Dental, and Vision - Health Savings Account (HSA) And Pre-Tax Premium Options - Supplementary healthcare and family support - Extended Short-Term Disability and Long-Term Disability - Healthcare Insurance Deductible Paydown - Health and Wellness Programs - Tuition Reimbursement, Student Loan Repayment, and Education & Training Stipends - Cell Phone / Internet Stipends - College Saving Plans with Employer Contributions - Alternative Work Locations and Tele-Commuting - Employee Referral Awards - Retention, Signing & Performance Bonuses - Commuter Benefits - Paid Sabbatical

• Guide beneficiaries as they navigate their health insurance options • Consult and advise clients over the phone on health insurance • Ensuring customers get the right coverage for their situation • Meet daily sales metrics and goals • Make outbound calls to follow up on leads and cross sell ancillary products

• Manage end-to-end credentialing and re-credentialing processes for Clinical Psychologists (PsyD/PhD), therapists (LCSWs, LPCs, LMHCs) and other remote clinical providers • Maintain and audit all provider profiles in CAQH, ensuring information is current, attested, and fully compliant • Perform primary source verifications of provider licenses, certifications, education, and malpractice insurance history • Maintain secure, centralized physical and digital provider credentialing files, fee schedules, and databases • Prepare, submit, and track provider enrollment applications with payers • Compile and distribute monthly provider rosters to active insurance plans to ensure payer directories remain accurate • Identify and resolve provider-level NPI, taxonomy, or enrollment errors that cause clearinghouse or payer-level claim rejections • Actively track credentialing cycle times and report on application statuses across our active expansion pipeline • Monitor contracting pipelines, ensuring group contract addendums and provider agreements are executed correctly • Support the operations team by gathering data and preparing applications to challenge commercial panel closures (network adequacy appeals) • Regularly audit payer directories to ensure Josi Health providers are visible and active • Monitor licensure and certification expiration dates (e.g., state medical licenses, DEA, malpractice) and send timely renewal alerts to providers • Collaborate closely with recruiting and clinical teams to coordinate the onboarding schedule of incoming providers • Adhere strictly to NCQA standards, URAC guidelines, and HIPAA regulations regarding data security and privacy • Provide clear, professional updates to providers on their credentialing status, making document retrieval as painless as possible