Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees. If you’re looking for a collaborative and diverse culture with a great work/life balance, look no further.
Patient Contact Specialist
Location
United States
Posted
18 hours ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Patient Contact Specialist
Revecore
Role Description The Patient Contact Specialist provides a high level of service to meet company commitments and objectives to facilitate timely resolution of client accounts for assigned clients, while acting as a liaison between our claims representatives and our providers. - Updates patient accounts with information received from hospitals and follow-up with Contact Specialist - Accesses client connections/computer system to obtain information required to update accounts - Monitors requests to ensure they do not age beyond day - Performs special projects or tasks as assigned - Assist IT in resolving access issues Qualifications - Ability to communicate effectively and professionally both verbally and in writing - Demonstrated skill in providing a high level of customer service to external customers (clients) and internal customers (company departments) - Demonstrated ability to work independently and follow-through on assignments with minimal direction - Knowledge of or ability to learn client and Operations processes and how they interact - Ability to produce accurate work while maintaining attention to detail - Skilled in organizing and setting priorities according to situational demands - Ability to work effectively under minimal supervision - Must have working knowledge of Excel and Word - Ability to gain proficiency in working with varied hospital databases - Must have a high level of attention to detail and be skilled in organizing and prioritizing work Requirements - High school diploma or equivalent required - A private, distraction-free environment to work within your home - On-Camera Presence: Being on camera is an essential part of our culture--it helps build trust, support collaboration, and strengthen team connections - A secure internet connection - Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads - Revecore will provide you with your equipment - your workspace area must accommodate all workstation equipment (laptop, monitor, keyboard, mouse, docking station, and headset) - Employment is contingent upon eligibility to work in the U.S., employment history verification, and a background check - Must reside in the United States within one of the states listed below: Alabama, Arkansas, Connecticut, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia and Wisconsin Benefits - Paid training and incentive plans - Medical, dental, vision, and life insurance benefits available on day 1 - Excellent work/life balance - Employee Resource Groups build community and foster a culture of belonging and inclusion - 401(k) contributions match - Career growth opportunities - 12 paid holidays and generous paid time off
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