Guiding banks and credit unions through their strategic processes with a focus on long-term relevance.
Director, Conversion Services
Location
Florida
Posted
3 days ago
Salary
$170K - $230K / year
Seniority
Lead
Job Description
Director, Conversion Services
Engage fi
• Provides strategic and operational leadership for Engage fi's Conversion Services practice • Oversees a team responsible for delivering successful core banking, digital banking, payments, and related technology implementation and conversion projects • Ensures projects are delivered on time, within scope and budget, while maintaining the highest standards of client satisfaction • Acts as the primary escalation point for complex and day-to-day project issues • Develops and maintains scalable implementation methodologies and drives continuous process improvement • Partners cross-functionally to ensure successful client outcomes • Directly manages a diverse team of Engage fi employees by providing coaching and learning opportunities
Job Requirements
- Bachelor’s degree in business administration or related field or related experience
- 10+ years of experience in the credit union, banking, payments, or related vendor industry with preference for previous leadership positions, project oversight/management proficiency, and core banking conversion familiarity
- Deep industry knowledge of core banking, credit/debit card processing, online banking, bank operations, and/or lending origination vendors, solutions, tools, and processes
- Experience in successfully completing conversion technology projects involving both product and custom solutions
- Demonstrated ability to manage external, third-party vendors and clients/customers, including their employees, consultants, and designated subcontractors
- Facilitation of creative problem-solving sessions with all levels of leadership teams across different line of business disciplines
- Ability to present complex solutions to senior leadership teams
- Exposure to contract negotiations and vendor management
Benefits
- Competitive pay, incentive programs, 401k matching
- Unlimited time off plus 11 paid holidays
- Medical, dental, and vision health plans with FSA or HSA options
- Opportunities to volunteer and give back to the communities we serve
- Paid remote work expenses
- Career development, trainings, continuous learning, and employee recognition
- Team engagement events and activities
- Culture of growth and continuous improvement
- A great place to work
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