Role Description The Senior Manager, Platform Engineering is responsible for leading a team of engineers focused on the design, implementation, and daily management of ATPCO’s foundational infrastructure. They provide direction on platform architecture, performance optimization, and high-availability solutions. This role is also responsible for developing processes and implementing best practices to ensure platform reliability and security, while collaborating across the organization to meet evolving business needs. Duties & Responsibilities - Lead a sizable platform engineering team responsible for the operational management, uptime, reliability, and performance of ATPCO's IBM Mainframe and distributed computing environments. - Oversee the full technology stack supporting these platforms, including IBM hardware and software systems as well as key third-party tools that keep operations running smoothly and securely. - Provide strategic leadership for the platform engineering team, ensuring day-to-day operations and long-term investments align with ATPCO's technology roadmap. - Manage and oversee the platform's budget and vendor contracts, ensuring cost-effective use of resources while maintaining the tools and support needed for reliable operations. - Drive continuous improvement across platform reliability and performance, using industry-standard monitoring and management tools (experience with IBM, BMC, and Site24x7 preferred) to proactively identify and resolve issues before they impact the business. - Develop and champion a roadmap for applying AI to the IBM platform, identifying opportunities to improve efficiency, automation, and predictive operations. - Lead cross-functional initiatives to introduce automation, strengthen system resilience, and enhance platform security across mainframe and distributed environments. - Mentor and guide engineers, building deep technical expertise on the team while fostering a high-performance, service-oriented culture. - Collaborate with senior leadership to balance operational stability with innovation, ensuring platform infrastructure investments support ATPCO's strategic goals and customer demands. - Serve as an escalation point for critical platform issues, ensuring rapid response and clear communication during incidents affecting uptime or performance. Qualifications - Experience in managing platform engineering teams. - Strong understanding of IBM Mainframe and distributed computing environments. - Proven track record in performance optimization and high-availability solutions. - Experience with industry-standard monitoring and management tools. - Ability to develop and implement best practices for platform reliability and security. Requirements - Strategic leadership skills. - Budget management experience. - Strong mentoring and team-building abilities. - Excellent communication skills. - Ability to work collaboratively across functions. Benefits - Remote-First Culture – Flexibility to work from home in your country of hire. - Inclusive, Collaborative Culture – Be seen, heard, and valued. - “Leave Your Way” PTO – Take the time you need, when you need it. - 401(k) with Generous Employer Match – Invest in your future. - Comprehensive Benefits – Medical, dental, vision, & mental health. - Global Tuition and Gym Reimbursement – Learn and be well on us. - Standby Flight Program – Explore the world.

• Drive Cross-Functional Execution: Provide horizontal leadership across R&D, Project Management, and Operations teams to deliver complex programs, resolve high-priority customer concerns, and ensure global alignment on objectives • Act as a Trusted Partner to Internal R&D Customers: Build strong relationships with internal customers to understand operational and capacity needs and translate them into clear, actionable deployment and execution plans • Own Program Communication & Visibility: Develop and present executive-level updates, dashboards, and Quarterly Business Reviews (QBRs) to communicate program health, risks, and outcomes • Enable Strategic Alignment & Road Mapping: Facilitate customer discussions to align priorities and ensure initiatives support long-term business objectives • Optimize Capacity & Resource Planning: Build and manage resource models to forecast demand, prevent bottlenecks, and support large-scale infrastructure deployments • Lead Issue Management & Resolution: Intake, prioritize, and drive closure of customer-reported concerns, ensuring accountability and timely resolution across teams

Role Description The application window is expected to close on: 07/31/2026. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team: Cisco Investments and Corporate Development Associates drive a variety of market and transaction-related analyses, working with managers and directors to build financial models, develop acquisition opportunities, source venture capital investments, and participate in corporate strategy. Associates have exposure to several technologies within a team and have the opportunity to work on a range of projects. The Cisco Corporate Development team is responsible for driving Cisco's long-term growth strategy through venture capital investments and acquisitions. We aggressively source new opportunities, develop strategic perspectives on innovative market segments, execute on M&A transactions and actively manage VC investments. Cisco is looking to add extraordinary team members to grow its organization and support the company's continued growth. Your Impact: In this role, you will: - Source, screen and propose investment, partnerships and M&A opportunities. - Work closely with Cisco Business Units to align strategy with partners and other key constituents. - Drive detailed technology and market analyses of key sectors. - Develop detailed financial models including projections, valuation, and investment return analyses. - Design presentations for senior management related to acquisitions and investments. - Perform business, financial, accounting, and customer due diligence. Qualifications - 2+ years post undergraduate work as an analyst at a top-tier investment bank, Private Equity/Venture Capital (PE/VC) firm with deal experience, consulting or financial services firm. - 2+ years mergers and acquisitions experience. - 2+ years' experience with quantitative analysis including financial models. Requirements - BS/BA degree in a quantitative discipline is preferred. - Demonstrated personal initiative and excellent judgment. - Excellent communication and influencing skills. - Strong leadership capabilities and the ability to operate successfully in an unstructured, collaborative environment. - Natural curiosity to learn technologies, business models and industry trends. - Ambitious and able to independently source and execute transaction with minimal guidance. - Location can be remote (anywhere in the US). Work hours PST time zone. Benefits - Starting salary range: $128,500.00 to $179,800.00 (not including incentive compensation, equity, or benefits). - Medical, dental and vision insurance. - 401(k) plan with a Cisco matching contribution. - Paid parental leave. - Short and long-term disability coverage. - Basic life insurance. - 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees. - 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco. - Non-exempt employees receive 16 days of paid vacation time per full calendar year. - Exempt employees participate in Cisco’s flexible vacation time off program. - 80 hours of sick time off provided on hire date and each January 1st thereafter. - Optional 10 paid days per full calendar year to volunteer. - Employees may be eligible to receive grants of Cisco restricted stock units. - Employees on sales plans earn performance-based incentive pay.

Role Description The Senior Engineering Manager, Platform will lead the team responsible for Athena's business-critical platform systems across sales, partnership operations, retention, Athena AI operations, billing, and internal workflow automation. This leader will define technical direction, develop engineers and managers, and partner closely with Product, Operations, Data, Finance, Legal, Sales, and Athena AI. The role requires the judgment to balance near-term business needs with long-term platform architecture, reliability, and maintainability. - Lead and grow the Platform Engineering team: - Manage, coach, and develop engineers and engineering managers; set clear expectations for ownership, technical quality, execution, and collaboration. - Set platform strategy and technical direction: - Define the architecture and roadmap for shared business platforms, workflow systems, integrations, APIs, permissions, and automation capabilities. - Drive execution across critical initiatives: - Translate ambiguous business problems into clear technical plans, milestones, ownership, and measurable outcomes. - Partner cross-functionally: - Work closely with Product, Operations, Sales, Finance, Legal, Data, and Athena AI to design practical systems that reflect real workflows, controls, and edge cases. - Build reusable systems: - Reduce one-off solutions by creating common platform capabilities for workflow orchestration, case management, reporting, role-based access, document generation, and third-party integrations. - Improve engineering excellence: - Strengthen design reviews, testing, release practices, monitoring, incident response, documentation, and production readiness. - Own operational reliability: - Improve alerting coverage, reduce production issue resolution time, and ensure the team learns from incidents and recurring support patterns. - Measure impact: - Ensure platform work is connected to business metrics such as sales conversion, workflow completion, intervention success, operational effort, retention, and system reliability. - Communicate clearly: - Provide concise updates on progress, tradeoffs, risks, and decisions to technical and nontechnical stakeholders. Qualifications - Leadership experience: - 8+ years of software engineering experience, including 4+ years managing engineering teams and at least 2 years leading senior engineers, managers, or multiple workstreams. - Technical depth: - Strong background in backend, full-stack, platform, infrastructure, or enterprise application engineering, with the ability to guide architecture and make sound technical tradeoffs. - Platform experience: - Experience building and operating business-critical platforms involving APIs, integrations, workflow orchestration, stateful business processes, permissions, and complex data models. - People management: - Demonstrated success hiring, coaching, developing, and retaining strong engineers and managers, including effective performance and career management. - Execution: - Track record of delivering complex, cross-functional programs from problem definition through launch, adoption, and iteration. - Product and business judgment: - Ability to understand operational problems, challenge requirements constructively, prioritize based on impact, and connect engineering decisions to business outcomes. - Operational excellence: - Experience improving reliability, observability, incident response, testing, release processes, and engineering productivity. - Communication: - Excellent written and verbal communication skills, including the ability to explain technical decisions, risks, and tradeoffs to senior stakeholders. - Adaptability: - Comfort operating in a fast-moving environment with evolving priorities, incomplete information, and high expectations. - Education: - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Preferred Qualifications - Experience leading internal platforms, operations systems, CRM-adjacent products, case management, billing, or enterprise workflow products. - Experience with AI-powered products, LLM integrations, agent systems, or AI-assisted workflow automation. - Experience with authentication, authorization, SSO, role-based access control, and privacy-sensitive workflows. - Experience integrating systems such as HubSpot, Stripe, Google Workspace, DocuSign, or similar SaaS platforms. - Experience with workflow engines, state machines, event-driven architecture, analytics, and reporting on operational lifecycle data. - Experience in a high-growth, globally distributed, or startup environment. Equal Opportunity Employer At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents.