• Architect and build sophisticated AI agents using Gemini Enterprise for Customer Experience, Gemini models and CXAS, focusing on reasoning, grounding, and tool-use capabilities. • Migration of legacy conversational interfaces (e.g., Dialogflow Cx, Playbooks, or third-party bots) to advanced CXAS and generative AI architectures. • Design and implement Agent Assist features (e.g., Generative Knowledge Assist, Proactive GKA, AI Coach, Live Translation) and utilize CCAI Insights to analyze conversations and drive continuous improvement. • Connect AI agents to existing CCaaS/telephony platforms (e.g., Genesys, Cisco, Avaya) and enterprise CRM infrastructure (e.g., Salesforce, Zendesk) using APIs and middleware to ensure real-time data access and seamless omnichannel routing. • Develop and optimize complex prompts and orchestration layers to ensure high accuracy, brand voice consistency, and safety. • Design and maintain Retrieval-Augmented Generation (RAG) pipelines to provide agents with up-to-date, grounded knowledge from company documentation and knowledge bases. • Manage CI/CD pipelines and DevOps automation for agent development using tools like Terraform to ensure scalable, infrastructure-as-code deployments. • Establish robust Agent Ops practices, implementing evaluation frameworks to measure agent latency, accuracy, safety, and customer satisfaction, and iterating based on data-driven insights. • Work closely with CX leads and product managers to translate business requirements into technical AI workflows.

Role Description Technology architect (with T Cloud Public hands-on experience) - Deep expertise in public cloud architecture - Strong understanding of: - VPC networking - IAM & federation - Cloud security architecture - Kubernetes & container platforms - Logging & observability platforms - Infrastructure as Code (Terraform mandatory) - CI/CD integration for infrastructure - Strong Linux and networking knowledge - Disaster recovery and high availability architecture - Experience designing C5 / GDPR compliant environments - Audit-ready documentation practices - Knowledge of enterprise security frameworks Qualifications - 3+ years of professional experience in the IT industry or telecommunications; ideally you already have extensive experience with the Google Cloud Platform (GCP) or other Hyperscaler platforms (AWS, Azure, etc.) - Understanding of cloud engineering methods, applications, and best practices across cloud service providers. - Experience assessing, customizing, troubleshooting, optimizing, and maintaining current and emerging technologies, platforms, and applications to help ensure greater security and efficiencies. - Experience with cloud orchestration tools and continuous delivery processes to deploy and manage cloud infrastructure for customers to consume (DevOps) - Experience with modern tools for collaboration in an agile environment (e.g. GitHub, JIRA, Confluence). - Ability to assess technical solutions and find creative approaches to solutions - Demonstrated proficiency in automating processes with GitHub, Ansible, Terraform, Packer, PowerShell, Python, including use of remote APIs - Experience working with containers and container orchestration systems and hardening practices. - Experience implementing, managing, and supporting security products to protect workloads on the platform. - Minimum B2 German language knowledge - for contacting Customer - Fluent English Company Description As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries. - DT-ITS received the Best in Educational Cooperation award from HIPA in 2019 - Acknowledged as the Most Ethical Multinational Company in 2019 - The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged - Looking for skilled IT professionals to join its team.

Role Description The client is seeking a senior-level AWS Developer with hands-on experience building and supporting cloud-based applications using AWS, Python, and Java. This role focuses on designing, building, and supporting scalable, secure, and cost-effective solutions within a modern AWS environment for finance applications. - Design, develop, deploy, and support AWS-based applications using Python and Java. - Implement solutions using AWS services such as Lambda, API Gateway, RDS, Athena, Glue, S3, and CloudFront. - Develop and maintain Infrastructure as Code using CloudFormation, CDK, and Terraform. - Build reusable, scalable, and cost-efficient components following cloud and serverless best practices. - Participate in CI/CD pipeline development and support automated deployments. - Collaborate with technical and business stakeholders to translate requirements into technical solutions. - Perform routine troubleshooting, debugging, and performance optimization. - Create and maintain technical documentation, including solution designs, deployment procedures, operational runbooks, and support documentation. Qualifications - 8+ years of experience in application development with a focus on AWS cloud solutions. - Hands-on experience with AWS services including VPC, Lambda, API Gateway, RDS, S3, Athena, DynamoDB, Glue, and ECS/Fargate. - Proficiency in Python and Java. - Experience with Docker and container-based deployments. - Strong SQL skills, including advanced queries; experience with SQL Server, DB2, or PostgreSQL. - Ability to work independently on assigned tasks and collaborate effectively within a technical team. - Strong communication skills with the ability to explain technical concepts clearly to non-technical stakeholders. Requirements - Working knowledge of JavaScript/TypeScript and Node.Js preferred. - Experience developing serverless and event-driven architectures on AWS. - Hands-on experience with Infrastructure as Code (CloudFormation, CDK, Terraform). - Experience with source control and application build and deployment using tools such as Git, Maven, shell scripting, and cloud-based pipelines. Company Description LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time. Meet Your Recruiter Suman B

Role Description We're looking for a Cloud Platform Engineer to join our team and contribute to building and enhancing our continuous delivery systems for complex product deployments on Microsoft Azure. In this role, you'll be instrumental in developing, maintaining, and optimizing the infrastructure, services, and tooling that empower our development and SRE teams to rapidly and reliably deliver software. You'll have the opportunity to work with cutting-edge cloud technologies, automate complex workflows with code, and help shape the future of our deployment processes. Responsibilities - Collaborate with senior engineers to design, implement, and maintain scalable and reliable cloud infrastructure on Microsoft Azure. - Develop and enhance automation scripts and tools for infrastructure provisioning, configuration management, and application deployment using Infrastructure as Code (IaC) principles and tools (e.g., Terraform, Azure Resource Manager (ARM) templates). - Contribute to the development and maintenance of our CI/CD pipelines using GitHub Actions, Azure DevOps Pipelines or similar tools, ensuring efficient and automated software delivery across multiple development and production environments. - Write clean, efficient, and well-tested code to automate platform operations, build custom tools, and integrate various systems. - Troubleshoot and resolve infrastructure and applications deployment related issues in development, staging, and production environments. - Implement and maintain security best practices within our Azure environments, adhering to compliance standards. - Participate in on-call rotations to provide support for critical platform issues. - Document platform designs, configurations, and operational procedures. - Stay up-to-date with the latest Azure services, trends, and best practices. Qualifications - 2-4 years of experience in a Cloud Platform, or DevOps, role, with a strong focus on Microsoft Azure. - Proficiency with core Azure services such as Azure Virtual Machines, Azure Networking (VNets, NSGs, Load Balancers, Application Gateways), Azure Storage Accounts, Azure SQL Database, Azure Kubernetes Service (AKS), Azure Active Directory (AAD)/IAM, and others. - Solid experience with Infrastructure as Code (IaC) tools like Terraform, Azure Resource Manager (ARM) templates, BICEP along with continuous delivery systems e.g. GitHub Actions, ArgoCD, Spinnaker, Azure DevOps. - Strong programming skills in C#, Python, or PowerShell for automation, tool development, and API integration. - Experience with containerization technologies (Docker) and orchestration with Azure Kubernetes Service (AKS). Additional Skills, Education & Experience - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. - Familiarity with configuration management tools (e.g., Ansible, Chef, Puppet) is a plus. - Understanding of networking concepts (TCP/IP, DNS, VPNs, Firewalls) within the Azure ecosystem. - Experience with Azure monitoring and logging services (e.g., Azure Monitor, Azure Log Analytics, Application Insights). - Knowledge of version control systems, particularly Git. - Familiarity with agile development methodologies. Behaviours - Problem-solver: You possess strong analytical and problem-solving skills, with a methodical approach to troubleshooting and root cause analysis. - Proactive & Self-Motivated: You take initiative, are eager to learn new technologies, and continuously seek ways to improve processes and systems through code and automation. - Collaborative Team Player: You work effectively within a team environment, communicate clearly, and are open to feedback. - Adaptable & Resilient: You can thrive in a fast-paced, evolving environment and are comfortable with ambiguity. - Detail-Oriented: You have a keen eye for detail and are committed to producing high quality, robust solutions. - Customer-focused: You understand the needs of internal development teams and strive to provide excellent platform services. Compensation The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings. Min – Max: $129,490.78 - $194,236.16 (USD) Benefits - Remote first / work from home culture - Flexible vacation to help you rest, recharge, and connect with loved ones - Paid leave benefits - Health, dental, and vision insurance - 401k retirement savings plan - Infertility benefits - Tuition reimbursement, life insurance, EAP – and more!