Role Description Au sein de la Direction Education Jeunesse et sous l’autorité de son Directeur, vous encadrez les services fonctionnels de la Direction (Administratif, Ressources humaines et Finance). Vous pilotez, coordonnez et contrôlez l’exécution des activités du pôle : - Garantissez la bonne application des directives de la direction générale. - Portez assistance et conseils aux responsables de pôle et encadrants intermédiaires (coordonnateurs et RP) ainsi qu’aux directeurs d’école en matière de ressources. - Conseillez la direction sur les sujets d’ordre fonctionnel. Vous assurez le management et l’organisation du pôle : - Accompagnez et coordonnez le déploiement opérationnel des orientations stratégiques définies. - Veillez à la complémentarité des actions des services supports (Administratif, Finances, RH). - Structurez le pôle de manière à assurer une continuité de service et optimisez la qualité et les délais des processus. - Supervisez et organisez l’activité des agents placés sous votre autorité selon les objectifs du pôle. - Élaborez et/ou mettez en œuvre les outils nécessaires au suivi des activités du service (tableaux de bord). - Rédigez et mettez à jour les procédures (Administratif, Finances, RH) applicables en interne. Vous coordonnez la gestion administrative : - Supervisez l’ensemble des missions administratives, accueil, administration générale, suivi administratif des usagers Scolaire, Périscolaire et Extrascolaire (inscription et facturation). Vous coordonnez la gestion financière et les achats : - Coordonnez l’élaboration, la mise en œuvre et le suivi des budgets. Vous coordonnez la gestion des ressources humaines : - Mettez en œuvre la politique RH de la collectivité. Vous assurez la communication avec les responsables de pôle et leurs encadrants de structure ainsi que les directeurs d’école. Qualifications - Expérience confirmée de direction ou de pilotage de services dans le champ administratif. - Maîtrise de l’environnement territorial, des enjeux réglementaires et partenariaux du secteur éducatif. - Conduite de projets complexes. - Expérience managériale avérée. - Solides capacités d’analyse, de synthèse, d’aide à la décision et de rédaction. - Capacité à animer et dynamiser une équipe. - Capacité à partager les informations, mobiliser les compétences et innover.

• Provide day-to-day support across multiple departments • Complete administrative and operational tasks assigned by management • Manage calendars, meetings, appointments, and scheduling • Respond to emails and coordinate communications • Organize files, documents, spreadsheets, and company records • Perform data entry and maintain accurate information • Conduct online research and prepare reports • Assist with project coordination and task tracking • Support sales, marketing, recruiting, creator partnerships, customer support, and business operations as needed • Help create, update, and maintain standard operating procedures (SOPs) • Prepare meeting notes, presentations, and documentation • Coordinate with internal teams, contractors, creators, clients, and partners • Monitor deadlines and follow up on outstanding tasks • Learn new software, tools, and processes as required • Maintain confidentiality of company information • Perform any other duties or special projects assigned by supervisors or management to support business operations

Role Description As an Entry-Level Travel & Tourism Virtual Assistant, you will provide remote administrative and logistical support to help travel professionals and businesses run smoothly. This role focuses on delivering outstanding customer service while ensuring each client's itinerary is accurate, enjoyable, and tailored to their needs. You'll work closely with both clients and travel partners to coordinate bookings, answer inquiries, and handle administrative tasks related to trip planning, allowing for a seamless and stress-free travel experience. Qualifications - Previous experience in customer service, administration, or hospitality preferred. - Excellent communication and interpersonal skills, especially in a remote environment. - Strong attention to detail and organizational ability to manage multiple tasks. - Ability to multitask and work effectively in a fast-paced, virtual setting. - Basic computer skills required (Microsoft Office, email, and comfort navigating online booking tools). Requirements - Communicate with clients to understand their travel preferences, interests, and budget requirements. - Coordinate flight, accommodation, and transportation bookings using online tools. - Maintain accurate client profiles, itineraries, and payment details in a digital database. - Support senior coordinators and travel consultants with administrative scheduling and logistical research. - Respond promptly to client inquiries via email or chat and assist with itinerary changes or travel issues. - Ensure a smooth and positive client experience by organizing travel documents and providing timely updates. Benefits - Competitive compensation with performance-based incentives. - Opportunities for professional growth within the travel and hospitality sector. - Flexible work environment depending on company policy. - Supportive team culture focused on collaboration and client satisfaction. - Employee travel perks and discounts with select partners.

Role Description As a Junior Group Travel Assistant, you will assist clients in organizing and managing their travel arrangements from start to finish, with a specific focus on group logistics. This role focuses on delivering outstanding customer service while ensuring each group's itinerary is accurate, enjoyable, and tailored to their needs—whether for family reunions, corporate retreats, or special events. You'll work closely with both clients and travel partners to coordinate bookings, answer inquiries, and handle administrative tasks related to complex trip planning. - Communicate with clients to understand their travel preferences and specific group requirements. - Coordinate flight, accommodation, and transportation bookings for multiple travelers simultaneously. - Maintain accurate client profiles, itineraries, and payment details for all group members. - Support senior coordinators and travel consultants with group scheduling, rooming lists, and vendor logistics. - Respond promptly to client inquiries and assist with itinerary changes or issues for individual group members. - Ensure a smooth and positive client experience throughout the group travel process from initial booking to return. Qualifications - Previous experience in customer service, administration, or hospitality preferred. - Excellent communication and interpersonal skills. - Strong attention to detail and organizational ability, especially when managing multiple schedules. - Ability to multitask and work in a fast-paced environment. - Basic computer skills required (Microsoft Office, email, online booking tools). Benefits - Competitive compensation with performance-based incentives. - Opportunities for professional growth within the travel and hospitality sector. - Flexible work environment depending on company policy. - Supportive team culture focused on collaboration and client satisfaction. - Employee travel perks and discounts with select partners.