Role Description Are you passionate about automotive technology and Electrical Vehicles? Do you enjoy solving complex technical problems and helping others succeed? Are you ready to make a real impact in the automotive world? We’re looking for a Technical Helpdesk Specialist to join our team of experts supporting retailers and independent workshops with diagnostic and repair guidance. This is your chance to be at the heart of automotive innovation, helping technicians deliver outstanding service to customers. As an Automotive Technical Helpdesk Specialist, you’ll provide expert technical support to a network of Authorized Repairers and Independent Operators across Europe. You’ll respond to inquiries via phone and electronic channels, helping resolve complex vehicle concerns and ensuring smooth operations. - Provide technical support across various systems, focusing on diagnostics and root cause analysis. - Resolve technical inquiries from Customer Dealers and internal teams. - Guide dealers through repair processes and ensure accurate case documentation. - Collaborate with dealer technicians and internal agents to resolve complex technical issues. - Document cases and technical data in internal systems. - Coordinate Field Engineer visits. - Engage in training and product knowledge exchange. - Collaborate with engineers, project managers, and dealership staff to share insights and trends. - Occasionally conduct vehicle testing and servicing arrangements. - Escalate cases when necessary, ensuring all relevant information is included and properly documented. - Contribute to customer satisfaction by delivering high-quality diagnostic and repair support. Qualifications - At least 5 years of automotive experience, ideally in a senior dealership workshop role. - Degree in automotive technology or equivalent technical education. - Strong knowledge of vehicle mechanics and EV, HV certification (e.g., HV EV Specialist / DGUV L2+ / IMI Level 4) is a strong advantage. - Experience in using diagnostic tools. - An analytical, organized, and customer-focused mindset. - Fluency in English and German (French, Spanish, or Italian would be a plus). - A general automotive diagnostics competence test/evaluation will be part of the recruitment process. Benefits - With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: - Consumer Engagement - Parts, Accessories & Service Performance - Actionable Insights - Repair Optimization & Compliance - Learning Solutions - Distribution & Sales Performance - Our proven track record means that we now partner with almost every car manufacturer on the market. Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: - Sales Performance - Repair Optimization and Compliance - Parts and Accessories Sales Performance - Consumer Engagement With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Role Description Are you the dynamic Senior Sustainability Engineer we are looking for? If you want to feel the satisfaction of really making a difference, with every decision you make, you’ve come to the right place. That’s because, at Skanska, we don’t just build bridges. Or office buildings. Or data centers. We make a positive impact in people’s lives – shaping the way we all live, work, and connect, now and for generations to come - and we want you to do it together with us. This position will support the sustainability efforts of the Skanska USA Building. The Senior Sustainability Engineer will: - Work with Project Teams to educate them on project responsibilities and green building strategies, systems, and standards. - Ensure proper tracking and documentation of project sustainability goals towards certification-based efforts (LEED, WELL, Living Building Challenge, etc.). - Lead the collection and reporting of carbon data in response to milestone reduction goals for 2030 and 2045. - Coach junior Sustainability Engineers and project teams on reduction tactics. - Support training and research for the Green Project Solutions team. - Assist in the success of junior Sustainability Engineers. Qualifications - 4+ years of building construction or sustainability-related experience. - 3+ years of experience with the LEED certification process for a minimum of two building projects. - 1+ years of experience benchmarking used in carbon emissions tracking concerning construction processes. - 1+ years of experience applying common terminology used in LEED and other certification programs. - 1+ years of experience creating forms, templates, and meeting materials. - Bachelor’s Degree in Business Administration, Public Administration, Environmental Management, Environmental Science, Environmental Engineering, Urban Planning, Architecture, or another job-related field, or 6 years equivalent experience plus a minimum of 4 years prior relevant experience. - Currently, the company is not considering applicants for this position who now or in the future require employment sponsorship by the company. Benefits - Competitive base salary, excellent bonus program, 401k, & Employee ownership program. - Insurance benefits including medical, dental, and vision insurance plans. - Expert guidance and always-on tools personalized to meet the needs of employees. - Expansive professional growth and development offerings to foster a culture of continuous learning.

Role Description My client is a healthcare technology company seeking a Support Engineer to join its Software Engineering department. This role serves as a critical link between customers and engineering, providing Tier 1/2 technical support for the company's in-house solution. The ideal candidate is comfortable reading SQL and code (C#, JavaScript/TypeScript) to diagnose issues and is proficient using modern AI tools to accelerate troubleshooting and documentation. What You'll Get To Do: - Serve as the first and second line of technical support, fielding and triaging incoming issues from internal and external customers. - Investigate reported issues by querying and reviewing data in SQL to identify root cause before escalation. - Read and follow code processes across C#, JavaScript, and TypeScript codebases to narrow down defects. - Escalate unresolved or complex issues to Tier 3 engineers with clear reproduction steps, logs, and supporting data. - Communicate status updates, resolutions, and workarounds to internal teams and customers, adjusting tone and depth to the audience. - Document recurring issues, known errors, and resolutions in the knowledge base to reduce repeat tickets. - Leverage AI tools (e.g., Claude, ChatGPT, Gemini) to accelerate log analysis, query drafting, documentation, and issue summarization. - Monitor integration and system health (e.g., HL7/Mirth-based EHR integrations) and flag anomalies proactively. Qualifications - Proficiency writing and interpreting SQL queries for troubleshooting and data validation. - Ability to read and follow code logic in C#, JavaScript, and TypeScript to support root-cause analysis (writing new code not required). - Strong written and verbal communication skills, with the ability to translate technical detail for non-technical audiences. - Demonstrated experience supporting both internal teams and external customers in a professional support capacity. - Hands-on experience using AI tools such as Claude, ChatGPT, or Gemini for daily technical work. - Strong organizational skills with the ability to manage multiple concurrent support cases. Requirements - Advanced experience with Microsoft Azure cloud services. - Prior software development experience, even at a junior level, in any modern language or framework. - Familiarity with healthcare data standards and EHR integration platforms (e.g., HL7, Mirth). - Experience working within a healthcare technology or SaaS environment. Benefits - Direct line of visibility into both engineering and product priorities, partnering with the Director of Software Engineering and Product Manager to shape roadmap decisions from real support trends. - Opportunity to work hands-on with modern AI tools as a core part of the role, rather than as an afterthought. - Likely appeal: exposure to healthcare data and EHR integration technology, a specialized and growing niche within the broader software support field.

• Design, develop, and maintain scalable data pipelines using **Microsoft Azure Fabric**, Databricks, and Azure data services. • Build and optimize robust ETL/ELT processes for structured, semi-structured, and unstructured data across enterprise environments. • Collaborate with business stakeholders to understand data requirements and translate them into scalable technical solutions. • Develop and maintain reliable data integration workflows that ensure data accuracy, consistency, and availability. • Optimize data processing pipelines for performance, scalability, cost efficiency, and operational reliability. • Leverage AI-assisted development tools and modern engineering practices to accelerate solution delivery and improve code quality. • Monitor, troubleshoot, and resolve production data pipeline issues while proactively identifying opportunities for automation and optimization. • Work closely with architects, analysts, developers, and cross-functional teams throughout the project lifecycle to deliver high-quality data solutions. • Implement best practices for data engineering, governance, documentation, testing, and operational support. • Take ownership of project deliverables by ensuring quality, meeting timelines, communicating risks proactively, and continuously improving engineering processes.