• The Port Engineer is responsible for effectively meeting the technical goals of the company. • Ensuring the vessels are technically fit to operate, preventative maintenance is attended to, critical spares are maintained and operational, and downtime is minimized. • Develop, manage, and execute preventive and corrective maintenance schedules. • Coordinate with shipyard, contractors, and vendors for repairs and dry-docking. • Troubleshoot and resolve technical issues related to mechanical, electrical, and hydraulic systems. • Ensure vessels are in optimal condition to meet operational schedules and mission requirements. • Conduct routine inspections to verify that vessels meet company and client standards. • Develop and manage annual budgets for vessel maintenance and repairs. • Monitor and control Technical operation costs, ensuring cost-effective solutions. • Maintain accurate records of spare parts and equipment inventory. • Manage class inspections, surveys, and certifications to maintain compliance. • Keep up to date with regulatory changes impacting vessel operations. • Manage relationships with shipyards, repair facilities, and parts suppliers. • Review and approve contractor scopes of work, bids, and invoices. • Coordinate logistics for on-site contractors during maintenance or repair projects. • Collaborate with vessel chief engineers to plan and conduct crew training on technical systems and safety protocols. • Liaise with the HR department to ensure technical crew members are qualified and certified according to industry standards.

• This job sits at the intersection of product, engineering, and revenue. • You won't just work closely with the engineering team, you will be on the engineering team. • The range of problem solving includes networking, performance, security and integrations with existing systems. • Most of the code you will write will be open source. • Our products are loved by their users, you'll get to meet them regularly.

Role Description SpyCloud is seeking a Support Engineer to join our 24x7 global support operations. This role reports to the Director of Customer Support and assists in ensuring that customers receive high-quality, technically sound support with a focus on speed, satisfaction, and operational excellence. The ideal candidate will be passionate about delivering industry-leading customer support to SpyCloud’s customers, focusing on: - Driving the use of leading-edge tools, documentation, and processes that continuously enhance customer experience. - Removing barriers in helping customers disrupt cybercrime that could impact their business. What You'll Do: - Technical Support: Provide technical support for our enterprise customers and partners via phone, web-based tools, and email. - Integrate: Become part of our Global Support team. - Product Understanding: Develop a deep understanding of SpyCloud’s products. - Issue Troubleshooting: - Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround across a range of environments. - Reproduce customer issues and, if necessary, file bug reports, escalate cases to engineering, and provide necessary documentation requirements. - Customer Expectations: Meet or exceed customer expectations on response quality, timeliness of response, and overall customer experience. - Communication and Improvement: - Effectively communicate areas of improvement for both product and services. - Help track support metrics and share findings you identify. - Uphold and improve our first response time and high standard for customer satisfaction. Qualifications - 3+ years of customer support experience in technical environments. - Strong affinity with internet technologies and knowledge of customer relations technical processes. - Exceptional problem-solving capabilities and ability to adapt to new processes and procedures quickly. - Stellar organizational skills and ability to manage multiple projects with multiple deadlines simultaneously. - Ability to think on your feet and come up with creative solutions to non-obvious problems. - Empathy for customer challenges and enjoyment in problem solving. - Familiarity with Software as a Service (SaaS) solutions, DevOps, REST APIs, and programming languages (Python, JSON, JavaScript, etc.). - Understanding of HTTP error codes and their relationship to REST API calls. Requirements - Bachelor's degree (BA/BS) required. - Bachelor’s degree in a technical related field preferred (e.g., Computer Science, Information Systems, Business, or equivalent). - Advanced certifications or training in technical support operations, ITIL, or customer experience strategy is a plus. - Cybersecurity, ATO prevention, and Zendesk experience a plus. - Familiarity with Active Directory configuration, Windows system administration, and PowerShell scripting. - Creating technical documentation. Benefits - Base Salary Range: $65,000 – $85,000. - 401(k) with Employer Contribution. - Health, Vision, and Dental Insurance. - Health Savings Account (HSA) available with Employer Contribution. - Employer Paid Life, Short-term, and Long-term Disability Insurance. - Generous PTO Plan and 16 paid holidays per year.

Sr. Project Engineer, SDS Job Location: US-Remote Company Overview At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers Overview This position is intended to oversee all technical aspects of Synapse product implementation, from solution validation phases through product go-live. The Project Engineer (PE) must have well rounded knowledge in all areas of medical informatics - IT infrastructure design and deployment, medical imaging industry expertise, and clinical environment workflow. In addition to technical expertise, PE's are also critical in HCUS's overall goals of delivering industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. External US Duties and Responsibilities: - Work closely with MI Project Management (PM) team to deliver high quality Synapse product solutions. - Act as lead technical resource for MI Implementation projects. - Specify and deploy third party hardware and software infrastructure. - vSphere products: ESXi, vCOPS, SRM. - Storage: FC infrastructure, disk array design, setup and deployment, storage protocols = FC, NFS, CIFS, DAS. - Disaster Recovery (DR) setup and validation: Backupexec, NAS or Tape media. - Plan and deploy Synapse MI solutions: Radiology PACS, Cardiology PACS, Synapse EIS, Synapse 3D, Synapse Mobility, Synapse VNA. - Complete "existing customer" projects. - Infrastructure hardware refreshes. - Date migrations. - General architecture changes and/or redeployment. - Integrate Synapse MI products with all third-party healthcare IT systems, e.g. dictation, EMR, Citrix, and EIS. - Adhere to rigorous internal project communication guidelines using tools provided. - Extensive documentation development. - Customer specific solution design documentation. - Best practice documentation. - Learn new Synapse and third-party products as they are released, often with limited training. - Participate in Subject Matter Expert (SME) program. - Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures. - Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards - Comply with and pass all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties. Qualifications: Experience: - 5-10 years’ experience in Healthcare Information Technology. - 5-10 years full time experience working with Microsoft Windows server and desktop operating systems (2008/2012/2016/Windows 10) in a technical capacity. Educational Requirements: - Bachelor’s degree in a technical discipline or Associates degree with significant on the-job experience in a hospital, Cardiology or Radiology setting in an senior technical or managerial role. Special Skills or Other Job Requirements: - Excellent organizational, oral, and written communication skills. - Thorough knowledge of PACS and Clinical Information Systems for Cardiology, Radiology, and related services including workflow. - Working knowledge of business continuity and disaster recovery implementation. - Advanced systems design, architecture, configuration, administration, and troubleshooting skills. - Expert-level knowledge in vSphere products - specifically ESXi and Site Recovery Manager. - Expert-level knowledge in storage infrastructure design, deployment and troubleshooting. - Firm knowledge of overall network design and security. - Familiarity with clinical data transfer protocols and interfaces (DICOM, HL7, XML, etc.). Physical Requirements: The position requires the ability to perform the following physical demands and/or have the listed capabilities: - The ability to sit up 75-100% of applicable work time. - The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. - The ability to stand, talk, and hear for 75% of applicable work time. - The ability to lift and carry up to ten pounds up to 20% of applicable work time. - Close Vision: The ability to see clearly at twenty inches or less. Travel: - Occasional (up to 25%) travel may be required based on business needs. *#LI-Remote In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. EEO Information Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. ADA Information If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hcushr.department@fujifilm.com or (330) 425-1313).