Role Description If you see “that's never been done before” as a challenge instead of an obstacle, keep reading. This isn't a role for someone who wants to inherit a finished playbook and keep the lights on. It's for someone who wants to and has experience building the thing in the first place, and is energized, not unsettled, by that. You'll help define what this becomes. Fulfillment is the part of egelloC that's still taking shape. The org structure and delivery model you start with will not be the one you're running a year from now, and that's true by design, not by accident, as the company scales past $30M. You won't be handed a finished org chart to maintain. You'll have real input in building it. This role owns everything that happens after a family says yes: coaching delivery and the client experience that follows. You're coming in at the moment when the foundation is strong enough to build on and the company is ready to be designed properly. What you build here will define how egelloC delivers on its promise to families for years to come. This role reports directly to the President. You set the standards. You design the infrastructure. You define what quality delivery looks like at scale, and you own the outcome. Two directors, Coaching and Client Experience, report to you. Leadership will give you the room to build it. egelloC is scaling from $10M toward $30M+, and this role sits right at that inflection point. As the fulfillment organization matures and your scope of impact grows with it, there's real room for your role to evolve alongside it. You're not just running an operation. You're responsible for whether the families who trust egelloC actually get the outcome they came for. When fulfillment works well, more students get into the schools that change their lives. egelloC is actively integrating AI across how the company operates: in coaching workflows, client communication, and delivery infrastructure. You'll have access to modern tools, a technically ambitious team, and leadership that believes the organizations that win in the next five years will be the ones that move fastest on intelligent automation. We are people first, but AI powered. What You'll Do - Build the Foundation - Design and put in place the systems, processes, and standards that allow the fulfillment organization to deliver consistent quality regardless of who is on the team on any given day. - Documented workflows. - Clear quality standards. - A structure where accountability lives in the system, not in constant supervision. - Lead Through Your Department Heads - Develop the Head of Coaching and Head of Client Experience through regular 1:1s, shared goal-setting, and structured review. - You coach them the way you expect them to coach their teams: specific, behavioral, and grounded in data. - Own Delivery Visibility - Build the KPI framework and reporting cadence that gives leadership real-time visibility into delivery quality and client health, from enrollment through outcome. - You submit a regular report to the President and you stand behind it. - Align Sales and Fulfillment - Work closely with the VP of Growth and Sales leadership to make sure the handoff from enrollment to delivery is seamless. - Build feedback loops so client outcomes inform go-to-market decisions. - Drive Fulfillment Strategy - Bring a clear-eyed view of delivery capacity, quality performance, and team readiness to the company's growth strategy. - Identify when the team needs to grow, which functions need to be restructured, and how the delivery model needs to evolve without sacrificing quality. What Success Looks Like - First 30 Days: Listen, Learn, Map - Meet individually with your two directors and key members of both teams. - Shadow coaching sessions and client touchpoints. - Map the client journey from enrollment through outcome and identify where quality is inconsistent or handoffs break down. - Present a prioritized 60-day plan to the President. - First 60 Days: Build the Infrastructure - Every coach and client experience team member has documented role expectations and performance standards. - A structured onboarding and quality-assurance process exists for new hires. - The KPI framework is running on a regular cadence, and the President is receiving reporting reliable enough to make decisions from. - First 90 Days: Delivery Impact - The organization performs with the predictability of a team that knows its job. - Client satisfaction and retention metrics are trending toward benchmark. - Your directors and their teams understand exactly what they're accountable for. - You are no longer in reactive mode. The organization runs on the system. Qualifications - 8+ years of relevant leadership experience, with at least 4+ years managing managers/directors in an operations, client success, or service-delivery function. - Direct experience helping scale companies or divisions to $30M+ in revenue. - Track record of building or rebuilding delivery infrastructure from scratch: client onboarding programs, quality standards, reporting systems, documented SOPs. - Experience in education, coaching, consulting, or a comparable high-touch professional services environment strongly preferred. - Strong analytical capability. You can spot delivery bottlenecks and quality gaps from data and translate them into action. - You've led remote teams before, including leaders of teams, and know how to build trust and accountability across a distributed org. - Comfortable in a tech-forward environment. AI fluency is required. What This Role Is Not If your instinct in a service business is to optimize for efficiency at the expense of quality, this won't be a good fit. This role isn't about running a call center. It's about building the infrastructure behind a coaching relationship that genuinely changes outcomes for students. Compensation Competitive base salary based on experience, plus a performance-based component tied to delivery quality and client outcome metrics. As the company scales from $10M to $30M+, there is meaningful upside for the person who builds the organization that gets us there. Full package details shared during the interview process. egelloC is a remote-first company. The role requires availability during US family hours, which may include some evenings and weekends.

Role Description At Zensai, we're building a modern Finance function designed to scale as we grow, using AI, automation and better systems rather than simply adding more people. We are moving away from fragmented, manual and locally driven finance processes and toward a centralized, technology-driven finance platform where data, systems and automation drive execution, and finance professionals can focus on judgement, control and value creation. You'll define how Finance operates across the Group, designing the systems, processes and governance that underpin our global finance platform. You'll stay hands-on by retaining ownership of our parent entity, Zensai International, working closely with our Head of Group Entities. As part of the Finance leadership team, you'll work alongside the CFO and Head of FP&A to shape how Finance evolves at Zensai. You will lead a small, high-impact team of 3–4 direct reports covering Group Accounting & Consolidation, Entity Accounting through external partners, and Finance Operations. Together, you'll create a scalable, consistent and well-controlled finance platform that connects accounting, systems, data and automation across the business. Key Responsibilities - Finance Platform Ownership - Own and define the global finance operating model, including processes, systems and data structures - Design and maintain Chart of Accounts (CoA) and accounting structures - Establish scalable, standardised processes across record-to-report, consolidation and disclosure - Accounting & Financial Control - Drive financial control excellence across the Group by owning accounting policies, the IFRS framework, and core internal control processes - Define and govern accounting principles applied by external partners - Operations Model & External Delivery - Design and manage the operating model for outsourced entity accounting - Ensure external partners deliver accurate, timely and compliant financial reporting - AI & Technology Enablement - Drive an AI-enabled and increasingly autonomous finance setup - Use AI to automate processes, improve data quality and strengthen financial controls Qualifications - Strong technical accounting and IFRS expertise - Experience with group structures and consolidation - Experience designing finance systems or ERP/data structures - Track record of improving finance processes and operating models - Practical understanding of AI and automation in Finance - Ability to connect accounting, data and technology to support forward-looking financial management and decision-making Process Apply in just a few minutes, no cover letter required. We review applications weekly and keep you updated throughout the process. Note: due to the summer holidays we might take a little longer to get back to you. But we always get back to everyone! Benefits - Full Flexibility: Work where and when you do your best! Morning person or night owl? Home office or office vibes? You decide. - Learning: 10% of your working time dedicated to development. Built in, not squeezed in. - Pension & Health: Enjoy a robust pension plan that includes life insurance, and coverage for loss of work capacity or serious illness. Plus, our health insurance takes care of hospital stays, surgeries, physical therapy—you name it. - Laptop & iPhone: Stay connected with a Laptop & iPhone on us. Need a subscription? We’ve got that too. - Lunch & Snacks: Enjoy tasty meals, snacks, and drinks during lunch.

Role Description We're looking for a driven, relationship-first Client Executive to grow CREtelligent's footprint with lenders, investors, attorneys, developers, and owner-operators across the country. This is a true hunter role: - Identify and pursue new business, building a pipeline from the ground up. - Introduce prospects to a better way of doing business. - Own your territory and build your own playbook for prospecting and closing. - Work with the full weight of CREtelligent's marketing, client success, and product teams. This role requires someone who has sold CRE due diligence services before: - Understand the difference between a Phase I and a Phase II. - Speak to why an ALTA survey matters in a transaction. - Understand zoning issues that can hold up a deal. - Have built and grown a real book of business in this space. You'll see the direct impact of your work in every deal that closes faster because of you. Qualifications - Direct, hands-on experience selling one or more CRE due diligence services (e.g., Phase I/II Environmental Site Assessments, ALTA/NSPS Land Surveys, zoning reports, Property Condition Assessments, or valuation/appraisal services). - Demonstrated track record of building and growing a book of business in CRE due diligence services. - 3+ years of proven success in outside/field B2B sales, business development, or new-business account management. - Existing relationships with lenders, investors, attorneys, developers, or owner-operators. - Demonstrated ability to manage a full sales cycle independently. - Comfortable and energized by travel; willing to be in front of clients and prospects in person. - Strong communicator and presenter. - Experience with CRM tools (HubSpot or Salesforce). - Self-starter who thrives with autonomy. - Bachelor's degree preferred; equivalent professional experience will also be considered. Requirements - Prospect, develop, and close new business across a defined territory or vertical. - Own the full sales cycle — identify decision-makers, run discovery, deliver compelling RADIUS platform demonstrations, negotiate terms, and close. - Consistently meet and exceed monthly, quarterly, and annual revenue targets. - Build lasting relationships with key CRE stakeholders. - Represent CREtelligent at industry events, conferences, and trade association meetings. - Partner closely with Marketing and Client Success. - Maintain accurate, up-to-date pipeline and activity records in HubSpot. - Serve as the voice of the market back to CREtelligent. - Travel as needed (approximately 30-40%) for client meetings, industry conferences, and regional events. Benefits - Comprehensive extended health care coverage (medical, dental, vision, life insurance, disability insurance, etc.). - 401k and Roth Retirement Plans with employer contribution. - Competitive compensation package: $75,000 to $95,000 base annually, plus uncapped commission. - Flexible Time Off with no tracking and no accruals. - Uncapped earning potential with accelerators for over-quota performance. - Off-site adventures, unique traditions, monthly birthday celebrations, and a relaxed, team-first culture. - Flexibility to structure your week around client meetings and travel. - Paid maternity and paternity leave for primary and supporting caregivers. - Half day of paid volunteer time off for community outreach. - Monthly all team huddles and quarterly all hands meetings for communication and professional development.

Role Description We're looking for a driven, relationship-first Client Executive to grow CREtelligent's footprint with lenders, investors, attorneys, developers, and owner-operators across the country. This is a true hunter role: - Identify and pursue new business, building a pipeline from the ground up. - Introduce prospects to a better way of doing business. - Own your territory and build your own playbook for prospecting and closing. - Work with the full support of CREtelligent's marketing, client success, and product teams. - Engage directly with lenders, investors, attorneys, and developers. - Leverage existing relationships to open doors and build pipeline quickly. You'll see the direct impact of your work in every deal that closes faster because of you. Qualifications - Required: direct, hands-on experience selling products or services to commercial real estate lenders, investors, attorneys, developers, or owner-operators. - Required: a demonstrated track record of building and growing a book of business with CRE clients. - 3+ years of proven success in outside/field B2B sales, business development, or new-business account management. - Required: existing relationships with and credibility among key stakeholders in the industry. - Demonstrated ability to manage a full sales cycle independently. - Comfortable and energized by travel; willing to be in front of clients and prospects in person. - Strong communicator and presenter. - Experience with CRM tools (HubSpot or Salesforce). - Self-starter who thrives with autonomy. - Bachelor's degree preferred; equivalent professional experience will also be considered. Requirements - Prospect, develop, and close new business across a defined territory or vertical. - Leverage existing industry relationships for early meetings and at-bats. - Own the full sales cycle — identify decision-makers, run discovery, deliver demonstrations, negotiate terms, and close. - Consistently meet and exceed monthly, quarterly, and annual revenue targets. - Build lasting relationships with key CRE stakeholders. - Represent CREtelligent at industry events and conferences. - Partner closely with Marketing and Client Success for seamless transitions. - Maintain accurate pipeline and activity records in HubSpot. - Serve as the voice of the market back to CREtelligent. - Travel as needed (approximately 30-40%) for client meetings and events. Benefits - Comprehensive extended health care coverage. - 401k and Roth Retirement Plans with employer contribution. - Competitive compensation package: $75,000 to $95,000 base annually, plus uncapped commission. - Flexible Time Off with no tracking and no accruals. - Uncapped earning potential with accelerators for over-quota performance. - Fun team culture with off-site adventures and celebrations. - Flexibility to structure your week around client meetings and travel. - Paid maternity and paternity leave for new parents. - Half day of paid volunteer time off for community outreach. - Monthly team huddles and quarterly all hands meetings for connection and updates.