• Lead ITGC and application control testing efforts • Guide and review work completed by junior team members • Perform walkthroughs, testing, and documentation for SOC 2, SOC 1, and HIPAA engagements • Identify control gaps and provide recommendations for remediation • Maintain strong client relationships through clear and proactive communication • Ensure timely progress updates and escalate issues to management

• Lead ITGC and application control testing efforts • Guide and review work completed by junior team members • Perform walkthroughs, testing, and documentation for SOC 2, SOC 1, and HIPAA engagements • Identify control gaps and provide recommendations for remediation • Maintain strong client relationships through clear and proactive communication • Ensure timely progress updates and escalate issues to management

Role Description This position provides support to the Duke Health Lake Norman Emergency Department. Responsible for reviewing and verifying ED charges within Epic to ensure accuracy and compliance with regulatory standards for the healthcare services provided. Also responsible for identifying discrepancies within hospital charges and nursing documentation, in addition to communicating these findings to the relevant department for resolution and process improvement. - Conduct a daily and thorough review of emergency department records and related documentation to ensure that all services provided during the encounter are accurately documented and billed. - Communicate directly with ED staff to request necessary corrections to documentation to ensure accurate charging and billing. - Communicate charge capture issues to the appropriate department manager. - Provide ongoing staff education to improve charge capture and documentation. - Track and collect data on corrected charges, monitor chargeable items, and complete required documentation to establish appropriate charge codes. - Enter appropriate patient charge codes into Epic module. - Provide support to the Patient Revenue Management Organization (PRMO) to assist with billing issues and patient inquiries. - Maintain an understanding of medical record practices, standards, and regulations. - Contribute to the development and implementation of policies and procedures aimed at enhancing ED billing accuracy, compliance, and revenue capture. - Protect the security of medical records to maintain confidentiality. - Perform other related duties incidental to the work described herein. Qualifications - BSN Required - Three years of ED nursing experience is required. - Experience with charge-capture entry in the EPIC/Maestro EHR strongly preferred. - Prior nursing experience within an Operating Room or Oncology Clinic a plus. - Familiarity with the Microsoft suite, including Excel, PowerPoint, and Word, is strongly preferred. - Current or compact RN licensure in the state of North Carolina required. - BLS required. Requirements - Knowledge of the scope of the registered nurse. - Knowledge of and appropriate application of the nursing process. - Knowledge of theory, practice, and procedures. - Ability to assess nursing documentation for accuracy. - Knowledge of supplies required for ED procedures. - Able to independently seek out resources and work collaboratively. - Ability to establish and maintain effective working relationships. - Proficient use of a computer and the ability to learn new software programs. - Able to remain focused and organized. - Ability to multitask. - Working knowledge and completion of appropriate JCAHO and other regulatory requirements. Benefits - Relocation Assistance (based on eligibility) - Hours - At least 20hrs a week, schedule is flexible (Day shift)

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves leading mortgage auditing with a focus on automation and customer delivery. - Act as the primary mortgage audit SME during onboarding, pilots, and go-live phases. - Conduct end-to-end QC validation across income, assets, credit, appraisal, compliance, and closing documentation. - Present audit findings clearly to customers and explain system outputs in underwriting language. - Translate underwriting and QC checklists into structured automation workflows. - Work with Product and Engineering to clarify guideline logic, exception handling, and calculation methodologies. - Validate AI-generated audit outputs and flag discrepancies. - Ensure customer work is delivered accurately and within defined SLAs. - Partner with India-based audit and DP teams to ensure consistent interpretation of guidelines. - Identify gaps between customer guidelines and platform behavior. - Support smooth transition from pilot to scaled delivery. - Drive continuous process improvement and feedback loops. Qualifications - 5+ years of hands-on experience in US Residential Mortgage Underwriting or Post-Closing QC with direct responsibility for full loan file review. - Deep working knowledge of Conventional, FHA, VA, USDA, Jumbo, and Non-QM guidelines, with the ability to interpret and apply investor overlays. - Proven experience reviewing complete loan files including income (self-employed preferred), assets, credit, appraisal, compliance, and closing documentation. - Ability to break down complex underwriting decisions into clear, structured explanations and documented findings. - Strong analytical skills with demonstrated ability to identify root causes, not just surface-level deficiencies. - Comfortable engaging with customers, defending audit positions, and explaining guideline interpretations confidently. - Experience working in distributed or cross-functional environments, collaborating with product, operations, or offshore teams. - Ability to operate independently in a US-based remote role with required overlap across time zones. Requirements - Experience with LOS or QC platforms. - Familiarity with TRID, ATR/QM, and regulatory compliance requirements. - Prior exposure to mortgage automation or AI-based document processing tools. - Strong analytical thinking and structured problem-solving ability. - Experience supporting distributed or offshore audit teams. Who This Role Is Suited For - Someone who enjoys explaining underwriting logic to both auditors and engineers. - Someone who thinks in processes, not just checklists. - Someone comfortable being a domain authority in front of customers. - Someone who sees AI as leverage to enhance auditing. - Someone ready to take ownership of delivery outcomes across teams and geographies. Location United States (Remote) Employment Type Full-Time Minimum Experience Mid-level