Liberty Mutual Insurance logo
Liberty Mutual Insurance

Liberty Mutual Insurance exists to help people embrace today and confidently pursue tomorrow. A Fortune 100 company and global leader in property and casualty insurance, we’ve spent over a century creating innovative products, services and technologies to meet the world’s ever-changing needs and make a difference for our customers and communities.

Complex Claims Specialist, Financial Lines Professional Liability

Claims SpecialistClaims SpecialistFull TimeRemoteSeniorTeam 10,001+Since 1912H1B SponsorCompany SiteLinkedIn

Location

Oregon + 1 moreAll locations: Oregon | New York

Posted

1 day ago

Salary

$94K - $176K / year

Seniority

Senior

English

Job Description

Complex Claims Specialist, Financial Lines Professional Liability

Liberty Mutual Insurance

Description Liberty Mutual has an immediate opening for a Complex Claims Specialist, Financial Lines Management Liability position. In this role, with minimal supervision, the Complex Claims Specialist, Financial Lines Management Liability handles a book of Private Company and Not-For-Profit Directors & Officers Liability claims and Employment Practices liability claims throughout the entire claim's life cycle. The selected person will be responsible for conducting investigations, recommending adequate reserves, monitoring, documenting, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business. Please note you will be required to go into one of the following GRS claims offices at least twice a month if you reside within a 50-mile radius: Westborough, MA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Chandler, AZ; Plano, TX; Suwanee, GA; or Weatogue, CT. This requirement is subject to change. Responsibilities • Analyzes, investigates, and evaluates the loss to determine coverage and claim disposition. • Utilizes Liberty's claim system to document claims and to diary future events or follow-up. • Within prescribed settlement authority for the line of business, establishes appropriate reserves for both indemnity and expense and reviews on a regular basis to ensure adequacy. • Makes recommendations to set reserves at appropriate level for claims outside of authority level. • Prepares comprehensive reports as required. Identifies and communicates specific claim trends and account and/or policy issues to management and underwriting. • Manages the litigation process through the retention of counsel. • Adheres to the line of business litigation guidelines to include budget, bill review and payment. • Proactively monitors the case resolution process. • Actively participates in mediations and arbitrations, within limit of settlement authority. • Participates in Claims audit process. • May provide claims marketing services by participating in meetings with brokers, risk managers and reinsurers. As required, maintains insurance adjuster licenses. Qualifications - Bachelors' and/or advanced degree. J.D. a plus! - 7 + years claims/legal experience, with at least 2 years within a technical specialty preferred. Experience with Financial Lines and Professional Liability Claims strongly preferred. - Advanced knowledge of claims handling concepts, practices and techniques, to include but not limited to coverage issues, and product line knowledge - Functional knowledge of law and insurance regulations in various jurisdictions - Demonstrated advanced verbal and written communications skills - Demonstrated advanced analytical, decision making and negotiation skills About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices - California - Los Angeles Incorporated - Los Angeles Unincorporated - Philadelphia - San Francisco $94,000.00 - 176,000.00

Related Categories

Related Job Pages

More Claims Specialist Jobs

Progressive logo

Claims Adjuster Senior - Litigation

Progressive

Established in 1937, Progressive Insurance is one of the largest car insurance providers in the U.S. Along with insuring cars, Progressive insures RVs, commerci

Claims Adjuster Senior - Litigation Job Number: 260794 Category: Claims Location: Anchorage, AK Remote Type: Hybrid Remote Job Level: Experienced As a senior claims specialist on our team, you’ll play a critical role in our ability to successfully and efficiently resolve injury claims. Investigating complex and high-risk claims – which may be attorney represented or have additional litigation features – you’ll consult with police officers, medical professionals, claimants and others involved in the accident. The information gathered will then be used while determining coverage, liability and the total value of the claim. This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month. Must-have qualifications - Five years of relevant work experience with two years in claims handling OR - Two years in claims handling and a bachelor’s degree OR - Four years of relevant work experience with two years in claims handling and an associate degree Preferred skills - Ability to quickly build rapport and successfully effect settlements - Strong negotiation and customer service skills - Excellent organization and problem-solving skills along with ability to multi-task and prioritize - Demonstrated proficiency analyzing coverage and liability - Ability to direct the use of discovery tools such as interrogatories, depositions and production of document - Experience handling Auto Litigation claims Compensation - Based on location and level of experience - Anchorage, AK: $80,000 - $105,000/year - Honolulu, HI: $74,000 - $95,000/year - Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance Benefits - 401(k) with dollar-for-dollar company match up to 6% - Medical, dental & vision, including free preventative care - Wellness & mental health programs - Health care flexible spending accounts, health savings accounts, & life insurance - Paid time off, including volunteer time off - Paid & unpaid sick leave where applicable, as well as short & long-term disability - Parental & family leave; military leave & pay - Diverse, inclusive & welcoming culture with Employee Resource Groups - Career development & tuition assistance

Alaska
$80K - $105K / year
Kin Insurance logo

Auto Claims Adjuster

Kin Insurance

The world has changed. Why hasn't insurance? Kin. For Every New Normal.

Full TimeRemoteTeam 501-1,000Since 2016H1B Sponsor

• Manage a full caseload of collision, comprehensive, third-party property damage, disputed liability, and Medpay-only claims • Investigate and document claims from first report through resolution, evaluating vehicle damage, determining coverage, and assessing liability on contested files • Review estimates and negotiate repair or total-loss settlements directly with appraisers and repair facilities • Analyze claims exposure, set reserves, and drive negotiation strategy on complex files • Draft coverage letters and resolve disputed liability claims across multiple states, including Florida • Maintain active adjuster licensing and CE credits across all required states, staying current on statutory changes and case law • Mentor junior adjusters through file reviews and coverage questions • Build and maintain vendor relationships with appraisers and repair facilities to drive faster claim resolutions

Florida
$60K - $75K / year
Liberty Mutual Insurance logo

Senior Claims Specialist I

Liberty Mutual Insurance

Liberty Mutual Insurance exists to help people embrace today and confidently pursue tomorrow. A Fortune 100 company and global leader in property and casualty insurance, we’ve spent over a century creating innovative products, services and technologies to meet the world’s ever-changing needs and make a difference for our customers and communities.

Full TimeRemoteTeam 10,001+Since 1912H1B Sponsor

Description The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads. This is a hybrid position. Candidates within 50 miles of select offices are expected in-office 2 days/Month Responsibilities: - Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. - Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. - Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. - Performs other duties as assigned. Qualifications - Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. - Strong background in commercial auto and general liability claims handling, with hands-on experience directing litigated claims to resolution - Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. - Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience. - Required to obtain and maintain all applicable licenses. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices - California - Los Angeles Incorporated - Los Angeles Unincorporated - Philadelphia - San Francisco $67,000.00 - 126,000.00

Texas + 8 moreAll locations: Texas | Florida | Oregon | Georgia | Nevada | Massachusetts | Pennsylvania | Illinois | Washington
$67K - $126K / year

Workers' Compensation Specialist

San Diego County, California

San Diego County, founded in 1850, serves as the regional government for both incorporated and unincorporated areas, including 18 cities and vast rural communit

Title: Workers' Compensation Specialist-26246407 Location: County of San Diego, CA The County of San Diego's Department of Human Resources has a current opening for a Workers' Compensation Specialist to work for a large self-insured, self-administered agency on medical only and future medical workers' compensation claims. Future Salary Increases June 2027 – 4.49% increase to base pay (3.00% Across-the-Board + 1.49% Market Adjustment) These positions may have a teleworking and/or flexible schedule available after an initial training period. Interviews will take place in September 2026 and JOB OFFERs will be made after the interviews are completed. Workers' Compensation Specialists are assigned to medical only and future medical workers' compensation claims. Duties include: contacting employees, supervisors, and medical office staff regarding injury and other claim information, establishing and maintaining claim files, a diary system and indexes in a claim management system, reviewing medical reports and authorizing medically necessary treatment, monitoring and authorizing payments, initiating appropriate notices, verifying job-related accidents, investigating suspicious claims and other related work as required. Click here to view the complete job description for Workers' Compensation Specialist. External candidates who are offered a job will be required to undergo a background check and pre-medical examination. Timeline and Dates - Job Offers and Background Process will begin directly after interviews are complete. (Current employees may be exempt from this process.) - Pre-employment Medical Screening: Approximately 3 days following successful background investigation results. - Anticipated Start Date: Based upon successful completion of medical screening or other mutually agreed upon date. If you are not selected for this interview process, you may have the opportunity to compete for future vacancies. Minimum Qualifications: - Three (3) years of full-time experience adjusting California workers' compensation medical-only claims, OR - Four (4) years of full-time experience in an insurance, medical, or legal environment providing support services to workers' compensation adjusters, which has included setting up files, obtaining information and maintaining confidential records, OR - Possession of a certificate in Workers' Compensation from an institution recognized by the California Department of Insurance or the Insurance Education Association.

California