Role Description The E-Billing Analyst will be responsible for all aspects of invoice submissions via various e-billing platforms and resolving e-billing issues for the law firm's e-billed clients. Excellent communication and a high level of professional service to management, attorneys, and other staff is required to succeed in this role. Must have a high level of customer service, professionalism, and interpersonal skills. The role requires various interactions with all levels of management, amid a fast-paced, deadline-driven environment. - Work directly with the client’s E-billing Manager on any ad-hoc e-bill related management/client requests - Responsible for the submission of electronic invoices and accruals to clients on a monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys and clients in all aspects related to electronic billing - Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm's guidelines are followed during submission process - Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support - Liaise with billing attorney/secretary, and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions - Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure all relevant information is updated and correlated in the firm's billing system - Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems - Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices Qualifications - Associate degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history - 1+ years of e-billing experience within a corporate law department or law firm - Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, Ty Metrix 360, Legal-X, Serengeti/Legal Tracker) - Proven knowledge and experience with BillBlast - Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats is a plus - Proficiency with Windows-based software and Microsoft Applications such as Excel, Word, and Outlook, and ability to create, edit, and present complex data, analyses, and ad hoc reports - Strong reading comprehension, analytical and problem-solving skills - Multi-task, use time efficiently and perform professionally and at a high level under tight deadlines and in a fast-paced, ever-changing work environment, and successfully prioritize and adapt to changing demands - Able to influence/steer at a senior and executive level within and outside client groups Requirements - Salary range for this role at the noted RRD location is $18.99 to $26.59 hour - Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs - Typically, roles follow step progressions to a target rate or set increments over time - Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay Benefits - Medical, dental, and vision coverage - Paid time off - Disability insurance - 401(k) with company match - Life insurance and other voluntary supplemental insurance coverages - Parental leave - Adoption assistance - Tuition assistance - Employer/partner discounts

Role Description The Constituent Success Specialist’s primary responsibility is to ensure exceptional customer experiences by addressing inquiries, facilitating resolutions, and providing support in a timely and efficient manner. This position plays a crucial role in building and maintaining a positive rapport between March of Dimes and its supporters. Responsibilities: - Ensure coverage of Customer Service/Service Desk requests within established Service Level Agreement timelines. - Maintain coverage of the inbound Customer/Donor Service phone lines for regular business hours. - Escalate requests as appropriate. - Accountabilities include: - Process credit card transactions for donations and invoice payments. - Tax Acknowledgment Letters/Receipts. - Updating constituent Communication Preferences in CRM. - DIY campaign platform customer service. - Monthly donation updates. - Online Catalog inquiries. - Polio era and archives questions. - Requests for support resources and financial aid. - Tributes and memorials. - Work closely with the Finance Planning & Analysis and Accounts Receivable teams, the OFT Help Desk team, and the Direct Marketing team. - Speak comfortably about the pillars of the March of Dimes mission and provide thoughtful, mission-focused answers to FAQs. - Communicate across departments and make timely introductions to staff partners for volunteer opportunities and engagement events. - Contribute to Constituent Success team goals and identify areas of improvement. Qualifications - 1+ years previous experience. - High school diploma. - Excellent written and verbal communication skills. - Ability to provide resolutions under tight time constraints. - Strong ability to work independently and within a team environment. - Experience managing multiple simultaneous projects and assignments. - Strong prioritization and time management skills. - Experience using Microsoft 365 programs and apps. Company Description March of Dimes leads the fight for the health of all moms and babies. We are advocating for policies to protect them. We are working to radically improve the health care they receive. We are pioneering research to find solutions. We are empowering families with programs, knowledge and tools to have healthier pregnancies. By uniting communities, we are building a brighter future for us all. We are dedicated to hiring a diverse workforce that fosters opportunities for personal and professional development. We provide a collaborative and supportive environment built upon our fundamental core principles where each employee is valued. Join us in the fight for healthy moms and strong babies.

Role Description Remote Recruitment is hiring a Billing Administrator to support a UK-based employer from South Africa. This is a fully remote role for someone who is careful with numbers, enjoys keeping records tidy, and likes seeing invoices go out on time. You will be the person clients and colleagues trust to keep billing accurate and up to date. - Prepare, check and send customer invoices accurately and on schedule - Keep billing records and account details up to date - Chase outstanding payments politely and track what is owed - Resolve billing queries and correct errors quickly - Reconcile accounts and flag discrepancies to the finance team - Produce simple billing reports as needed Qualifications - Experience with billing, invoicing or general bookkeeping - Comfort with spreadsheets and accounting or billing software - Good attention to detail and accuracy - Clear written and spoken English - A reliable home internet connection and quiet workspace Benefits - Salary of R12,000–R15,000 per month, paid in ZAR - A fully remote role — work from anywhere in South Africa - Standard hours of 09:00–17:00 UK time (11:00–19:00 SAST) - A friendly Remote Recruitment team behind you and a stable, long-term UK client Company Description

Oversee the financial lifecycle by managing provider credentialing, ensuring timely and accurate claims submission, and developing workflows to minimize errors while engaging with executive leadership on reimbursement issues.