Role Description The Constituent Success Specialist’s primary responsibility is to ensure exceptional customer experiences by addressing inquiries, facilitating resolutions, and providing support in a timely and efficient manner. This position plays a crucial role in building and maintaining a positive rapport between March of Dimes and its supporters. Responsibilities: - Ensure coverage of Customer Service/Service Desk requests within established Service Level Agreement timelines. - Maintain coverage of the inbound Customer/Donor Service phone lines for regular business hours. - Escalate requests as appropriate. - Accountabilities include: - Process credit card transactions for donations and invoice payments. - Tax Acknowledgment Letters/Receipts. - Updating constituent Communication Preferences in CRM. - DIY campaign platform customer service. - Monthly donation updates. - Online Catalog inquiries. - Polio era and archives questions. - Requests for support resources and financial aid. - Tributes and memorials. - Work closely with the Finance Planning & Analysis and Accounts Receivable teams, the OFT Help Desk team, and the Direct Marketing team. - Speak comfortably about the pillars of the March of Dimes mission and provide thoughtful, mission-focused answers to FAQs. - Communicate across departments and make timely introductions to staff partners for volunteer opportunities and engagement events. - Contribute to Constituent Success team goals and identify areas of improvement. Qualifications - 1+ years previous experience. - High school diploma. - Excellent written and verbal communication skills. - Ability to provide resolutions under tight time constraints. - Strong ability to work independently and within a team environment. - Experience managing multiple simultaneous projects and assignments. - Strong prioritization and time management skills. - Experience using Microsoft 365 programs and apps. Company Description March of Dimes leads the fight for the health of all moms and babies. We are advocating for policies to protect them. We are working to radically improve the health care they receive. We are pioneering research to find solutions. We are empowering families with programs, knowledge and tools to have healthier pregnancies. By uniting communities, we are building a brighter future for us all. We are dedicated to hiring a diverse workforce that fosters opportunities for personal and professional development. We provide a collaborative and supportive environment built upon our fundamental core principles where each employee is valued. Join us in the fight for healthy moms and strong babies.

Role Description Remote Recruitment is hiring a Billing Administrator to support a UK-based employer from South Africa. This is a fully remote role for someone who is careful with numbers, enjoys keeping records tidy, and likes seeing invoices go out on time. You will be the person clients and colleagues trust to keep billing accurate and up to date. - Prepare, check and send customer invoices accurately and on schedule - Keep billing records and account details up to date - Chase outstanding payments politely and track what is owed - Resolve billing queries and correct errors quickly - Reconcile accounts and flag discrepancies to the finance team - Produce simple billing reports as needed Qualifications - Experience with billing, invoicing or general bookkeeping - Comfort with spreadsheets and accounting or billing software - Good attention to detail and accuracy - Clear written and spoken English - A reliable home internet connection and quiet workspace Benefits - Salary of R12,000–R15,000 per month, paid in ZAR - A fully remote role — work from anywhere in South Africa - Standard hours of 09:00–17:00 UK time (11:00–19:00 SAST) - A friendly Remote Recruitment team behind you and a stable, long-term UK client Company Description

Oversee the financial lifecycle by managing provider credentialing, ensuring timely and accurate claims submission, and developing workflows to minimize errors while engaging with executive leadership on reimbursement issues.

Title: Client Relationship Specialist Location: Phoenix United States 120000-150000 per year $75k base salary depending on experience, plus commission tied to quota-based sales performance, with total on-target earnings (OTE) of $120,000 to $150,000 annually. Base + Commission Full Time Medical, Dental, Vision, EAP, 401K, 3.08 hours of accrual of PTO biweekly, 6 Paid Holidays Job Description: What We Do: Business Development Resources, Inc. (BDR) provides training and coaching services to the contracting industry. At BDR, our goal is simple: empower our clients with our industry experience and information to give them the knowledge they need to drive profit and growth in their business. Our Vision: We will be the model of excellence, challenging traditional boundaries, seizing opportunities, and being the renowned provider of innovative products and services. Our Mission: Through teamwork, we will increase the profitability and efficiency of our clients to prime while maintaining an environment that fosters unequaled team member growth and success. *Prime means the most flourishing stage or state, reaching perfection. Our Values: - Absolute honesty and integrity - Uphold the highest level of confidentiality and trust - Empowered, passionate, heartfelt, caring, and supportive of our clients and teams - Teamwork is the source of our strength - Change is essential, and we will always embrace it - We encourage our family to grow, contribute, and accomplish - Leading the industries we serve through innovation and creativity - Consistent, actionable knowledge transfer to those we serve - Owning our results and being accountable to ourselves, our team, and our clients We are seeking a Client Relationship Specialist with experience in the HVAC, plumbing, or home services industry to manage and grow relationships with distributors and manufacturers nationwide. This is a consultative sales and account management role focused on identifying client training needs, developing account plans and training journeys, presenting business training solutions, and building long-term partnerships that drive client growth and profitability. If you have a track record of acquiring new clients, managing strategic accounts, and leading value-based sales conversations with distributors and manufacturers, this is an opportunity to work at a high level with a respected, growth-focused organization. What You'll Do: Develop and manage relationships with distributors and manufacturers across the U.S. while identifying and securing new business opportunities, build trust with clients and manage recurring sales cycles through strategic account development, create account plans and customized training journeys based on identified business needs, conduct discovery conversations and present value-based training and coaching solutions with a strong ROI focus, deliver business reviews and growth recommendations to key accounts, maintain a consistent and active sales pipeline that meets or exceeds growth targets, collaborate with marketing and leadership to develop communication campaigns that drive leads and strengthen client engagement, maintain accurate and detailed activity within Dynamics CRM, represent BDR at trade shows, seminars, podcasts, industry events, and presentations to strengthen partnerships and promote company solutions, stay current on market conditions, training trends, and emerging technologies, develop expertise in BDR's full suite of training, coaching, and consulting services, and contribute to the development of sales tools, presentations, and promotional materials. Work Schedule and Location: Monday through Friday, typically 7:00 a.m. to 4:00 p.m., with flexibility as needed for business demands, remote work environment with travel required for client meetings, conferences, events, training sessions, and industry functions. Compensation: $75,000 base salary depending on experience, plus commission tied to quota-based sales performance, with total on-target earnings (OTE) of $120,000 to $150,000 annually. Benefits & Perks: - Full benefits package including medical, supplemental coverage, and employer-supported plans - 401(k) with employer match - Paid time off and paid holidays - Employee Assistance Program and life insurance options - Opportunity to work with a highly tenured, growth-focused team What You Bring: - Minimum 7 years of experience in new client acquisition sales - At least 10 years of experience in account management, consulting, advisory services, or strategic B2B sales - Proven success managing strategic accounts and cultivating recurring sales relationships - Strong knowledge of the HVAC, plumbing, home services, distribution, or manufacturing industries - Demonstrated ability to build and manage a high-performing sales pipeline and exceed targets - Experience developing account plans, conducting needs assessments, and delivering business reviews - Experience delivering value-based presentations, proposals, and consultative solution selling - Proficiency with Microsoft Dynamics CRM and standard business tools - Strong communication, organization, presentation, and time management skills - Dedicated home office environment - Bachelor's degree preferred Why Work for Us? - Named one of Washington's Best Companies to Work For - Average employee tenure of over 7 years - A team that is passionate about client success - Supportive leadership with clear expectations and communication - Strong career growth opportunities with ongoing training and development - Established, profitable company with a long-standing reputation in the industry - Professional, collaborative, and engaging work environment What are you waiting for? Apply today and be part of a company that is redefining success in the contracting industry. We are a 100% drug and nicotine-free company. Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.