• Cold Call - Contact law firms across the U.S. (160+ calls per day), identifying potential clients and securing appointments to discuss our solutions. • Conduct Discovery - Run discovery calls and meetings to uncover operational pain points, record volumes, and areas for efficiency improvement. • Build Pipeline - Maintain an active sales pipeline with all activities and opportunities recorded accurately in our CRM in real time. • Pitch & Demo - Present our medical record retrieval solution over the phone and through virtual demos, focusing on value, ROI, and workflow improvements. • Close - Navigate objections and secure firm commitments in sales meetings. • Collaborate - Work with internal teams (operations, onboarding, marketing) to ensure seamless transitions from sale to client onboarding. • Attend Events - Represent Records On Time at up to 6 legal industry events per year to network, generate leads, and build relationships. • Local Travel - Visit law firms in your area for face-to-face meetings to generate business and strengthen relationships with prospective clients.

• Développement commercial • Développer et fidéliser le portefeuille clients existant. • Mettre en œuvre une stratégie de conquête et identifier de nouveaux marchés. • Élaborer et exécuter des plans de prospection ciblés. • Identifier les besoins des clients et proposer des solutions adaptées. • Détecter les opportunités de développement et de ventes additionnelles. • Assurer le suivi commercial des contrats en cours. • Garantir le respect des engagements contractuels. • Gérer les réclamations et coordonner les actions correctives. • Maintenir un haut niveau de satisfaction client.

• Responsible for developing and retaining our client portfolio in the South-East region • Grow and retain the existing client portfolio • Implement a customer acquisition strategy and identify new markets • Develop and execute targeted prospecting plans • Identify customer needs and recommend appropriate solutions • Identify opportunities for development and upselling • Promote a comprehensive “One-Stop-Shop” approach to clients • Ensure commercial follow-up of ongoing contracts • Ensure compliance with contractual commitments • Manage complaints and coordinate corrective actions • Maintain a high level of customer satisfaction • Conduct activity reviews and present periodic reports to strategic accounts • Prepare technical and commercial proposals in collaboration with laboratory teams • Ensure the technical and economic feasibility of proposed projects • Participate in tenders and coordinate commercial and technical responses • Train and support clients in the use of our tools and services • Raise user awareness of best practices for sampling, recording and interpreting analysis results • Act as the interface between the laboratory, support teams and clients

• Partner with the Clinical Sales Manager to develop a sales strategy to drive robot utilization • Mentor surgical teams through training sessions, OR integration and da Vinci® Surgery applications • Be a da Vinci® Surgery resource across all primary surgical specialties • Support regional Sales and Marketing events that create system awareness and procedure adoption • Develop a da Vinci® Surgery plan for each surgical team to ensure they can use the system unsupervised • Drive continuous expansion of the user base by working with KOLs • Drive the sales of instruments and accessories • Mentor new team members to become high performance members of the clinical sales team • Responsibly manage administrative tasks, sales activities, submission of expense reports, etc.