• Develops high-performance, reusable, and reliable Salesforce solutions, including data models, integration architecture, and automation logic • Identify opportunities to improve business processes through Salesforce implementation • Work closely with project managers, clients, developers, and other stakeholders to ensure cohesive project strategies and effective collaboration • Review developer work, participate in code reviews, and ensure adherence to Salesforce best practices • Provide support for internal and customer-facing Salesforce environments • Advise and mentor teams on technical and functional delivery, guiding best practices and solution implementation • Oversee full-lifecycle projects from requirements gathering to solution design, development, testing, and deployment

• Lead end-to-end Salesforce solution architecture across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and custom applications • Design data models, integration patterns (REST/SOAP, Mulesoft, Platform Events, External Services) and ensure system scalability • Establish governance, coding standards, and best practices for declarative and programmatic development • Evaluate and guide Lightning Web Components (LWC) and Apex implementations and conduct code reviews • Manage integration with external systems such as ERP, Azure/AWS, and legacy platforms • Collaborate with stakeholders to translate business needs into scalable architecture and mentor developers, admins, and junior architects • Stay updated with Salesforce releases and features, ensuring solutions leverage the latest capabilities

• Design, code, test, and deploy custom Salesforce applications using Apex, Visualforce, and Lightning Web Components • Build and maintain integrations with external systems (e.g., MuleSoft, REST/SOAP APIs) • Create and maintain robust data models • Develop automated tests and perform regression testing • Implement security controls and ensure adherence to Salesforce security best practices • Prepare technical documentation and provide training to end-users

• Engineers high performance custom logic using Apex, Lightning Web Components (LWC) and REST/SOAP Apis to bridge Salesforce with legacy IRS systems in a FedRAMP-compliant environment • Identifying, defining, and documenting problems or situations that require attention or improvement • Locating, collecting and organizing information that enhances the understanding of a problem or situation and that facilitates effective communication of it to others • Study, examine and interpret problem or complex situations by separating into discrete components. Simplify and better understand how the components fit together and why they are arranged in particular ways • Analyze, Design and champion software solutions thru configuring existing systems and possibly writing some basic code • Construct, configure, and maintain complex Salesforce objects and processes • Create and or update documentation • Adhere to appropriate system development standards and process methodology • Develop functional, integration, regression and stress test plans • Translate business requirements into technical solutions