• Designing end-to-end AWS architectures for AI and GenAI implementations across multiple client projects • Leading architecture discovery workshops and Well-Architected Framework reviews with client teams • Selecting and configuring the right AWS AI/ML services for each use case — Bedrock, SageMaker, Comprehend, Textract, and beyond • Defining IaC standards and reviewing infrastructure implementations by engineering teams • Advising on data architecture — ingestion, storage, transformation, and access patterns optimised for AI workloads • Working with client security and compliance teams to ensure architectures meet regulatory and enterprise requirements • Contributing to pre-sales and solutioning — proposals, effort estimates, and client technical presentations where needed • Mentoring cloud engineers on the delivery team and conducting architecture and code reviews • Staying current with the AWS AI/ML service roadmap and advising clients on relevant emerging capabilities

• Own Opportunities Through Proposal Delivery: Work with the sales team to support qualified opportunities from qualification through proposal delivery, driving discovery, scoping, and solution design across a book of active deals. • Structure Client Use Cases: Identify and structure client use cases based on business challenges, target populations, and desired outcomes, and determine what is new versus reusable functionality. • Build Client-Facing Deliverables: Produce PSGs/BRDs, business cases, flow charts and journey diagrams, and demos that define scope and align stakeholders. • Contribute to Pricing and Packaging: Build level-of-effort and other pricing inputs and support pricing approvals, including packaging decisions such as bundled, piloted, or performance-priced programs. • Define Integration Requirements: Define the data, trigger, and integration requirements (API or flat file) needed to make solutions executable. • Navigate Governance and Compliance: Work within use-case governance and compliance constraints (TCPA, HIPAA), determining when a use case is new, sellable, or requires product or legal validation. • Align to Measurable Outcomes: Tie solutions to measurable success metrics such as conversion rates, cost savings, and quality scores (e.g., STARS), and define measurement frameworks, including holdout and control-group approaches, in partnership with client insights and operations on test design and reporting. • Maintain Opportunity Data: Keep Salesforce accurate across the book of business, including use-case inventory attachment, solutions-consultant and account assignments, and PSG status. • Partner Cross-Functionally and Shape the Product: Work across sales, finance, revenue operations, product, operations, and legal to make solutions both compelling and feasible, and surface product gaps that inform future enhancements.

Title: Solutions Architect Category: Professional Employment Type: Full Time Worker Sub-Type: Regular Remote: No Location: 7900 Legacy Drive, Plano, TX 75024, United States Job Description: Under limited guidance, work at the business unit level developing the end-to-end solution architecture for significant initiatives in partnership with key business and IT stakeholders. Essential Functions This role will help build and scale a comprehensive suite of cloud-based Retail Solutions that power everything from shipping and packing to advanced parcel management services. Additionally, this role will define the architectural strategy for modern, cloud-native deployments and spearhead the integration of AI-enabled development tools across teams to accelerate delivery cycles, drive developer velocity, and ensure robust system resilience. 1. Supports the design, build, and deployment of highly scalable, secure, and resilient cloud-native applications. 2. Leverages current-state architecture and identifies strategic options for future-state architecture. 3. Develops migration plans and facilitates the transition from legacy systems to future-state platforms by providing technical leadership across multiple domains. 4. Designs modern RESTful APIs and microservices to meet evolving business requirements. 5. Supports automated software builds and releases using modern CI/CD pipelines (e.g., Jenkins, GitHub Actions). 6. Collaborates in Agile ceremonies and follows modern SDLC processes to deliver value incrementally. 7. Guides and mentors junior developers to foster professional growth and technical excellence. 8. Proactively troubleshoots, debugs, and resolves complex software defects and production incidents to ensure maximum system reliability. 9. Actively participate in peer code reviews, applying and sharing constructive feedback to maintain high code quality and architectural standards. 10. Works closely with business and IT stakeholders to design solutions that successfully balance priorities and technical constraints. Required Knowledge, Skills, and Abilities 1. Hands-on experience developing enterprise software using Java, Spring Boot, and Angular, with a solid grasp of 12-factor cloud-native architecture. 2. Strong understanding of RESTful API design, microservices, and server-side development. 3. Proven ability to manage and deliver complex technical tasks efficiently within an Agile framework. 4. Excellent analytical, communication, and collaborative problem-solving skills to work effectively and lead within a team environment. 5. Architect-level cloud experience with Pivotal Cloud Foundry (PCF) or Google Cloud Platform (GCP) is required. Minimum Education Bachelor's degree in computer science, engineering, information Systems, business and/or equivalent formal training or work experience. Minimum Experience Five (5) years equivalent work experience in information technology or engineering environment. A related advanced degree may offset the related experience requirement. General knowledge of hardware, software, and network, Human relations, and Communication. Domicile Information The preferred location for this hybrid position is Plano, TX. However, we will consider candidates based elsewhere within the United States (excluding Alaska, Hawaii, and U.S. territories). Candidates residing within 50 miles of a FedEx campus will be required to work on-site at a FedEx location several times per week. Pay:US: $8,007.29/mo - $18,149.85/mo, CO: $8,007.29/mo - $17,393.61/mo, MD: $8,452.14/mo - $18,149.85/mo, NJ: $8,452.14/mo - $18,149.85/mo, NY: $8,452.14/mo - $18,149.85/mo, NYC: $10,231.53/mo - $18,149.85/mo, WA: $8,452.14/mo - $18,149.85/mo For details on our comprehensive benefits, click here. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process.

• Manage a team of intermediate and senior Solutions Architects across the UK and Ireland, with scope to expand into other countries within the region such as Sweden and the Netherlands as the team grows, setting clear direction and enabling high-quality execution across UK/I. • Act as a player-coach by partnering directly on strategic opportunities, building executive relationships, and coaching your team through complex sales cycles to help secure the technical win. • Guide regional strategy for technical evaluations, workshops, demonstrations, and proof-of-concept engagements, ensuring customer needs are translated into meaningful technical and business outcomes. • Work cross-functionally with global Solutions Architecture, Sales, Channel, Marketing, Sales Enablement, and Product Management to align on priorities and execute against regional goals. • Manage dotted-line relationships with Channel Solutions Architects and subject matter experts, driving accountability, collaboration, and alignment around common goals. • Maintain strong operational discipline across workload planning, resource allocation, headcount planning, opportunity forecasting, and field execution. • Define and track key performance indicators for the team, communicating progress, risks, and priorities clearly to your team, peers, and senior stakeholders. • Hire, develop, and retain high-performing Solutions Architects while strengthening team capability, encouraging innovation, and building a scalable regional organization for future growth.