Role Description American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc., owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations. If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application! Benefits - Affordable Medical/Dental/Vision insurance options - Generous paid time-off program and paid holidays for full-time staff - TeleDoc 24/7/365 access to doctors - Optional short- and long-term disability plans - Employee Assistance Plan (EAP) - 401K retirement accounts - Employee Referral Bonus Program Essential Functions - Contracting providers and essential vendors in current service areas to maintain CMS adequacy and providing necessary services in the care of the Plan members - Insuring providers and essential vendors in current service areas meet the credentialing requirements for their appropriate service lines - Educating providers on the Health Plan(s) functions and roles in caring for its membership - Ongoing educational updates as prescribed by CMS and the Health Plan(s) policies - Conducting education presentations of the Health Plan(s) providers to ensure their understanding and commitment with the Health Plan(s) - Monitoring, maintaining and supporting provider relationships to ensure network coverage in all areas - Working with and being involved in implementation as needed - Establishing a positive work environment that encourages participation in process improvement and commitment to department/company success - Completing corporate assignments as assigned Qualifications - Must have knowledge and familiarity with all levels of medical services and ability to rapidly develop working relationships - Must be able to accept instructions and work independently in the completion of goals and assignments - Must have strong negotiation, organization, presentation, and time management skills - Must be able to effectively communicate with all levels of medical staff to explain Health Plan(s) program, benefits, and goals - Must be able to work effectively in a team environment - Excellent computer skills, including Microsoft Office Suite - Must be self-motivated, dependable, team and goal-oriented Requirements - Experience in the health care field required - Prior experience in network development/network services is preferred - Prior experience with acute and post-acute facilities is beneficial - Prior experience with Medicare Advantage plans is helpful Licensing/Certification/Education Requirements - Bachelor’s degree Other Requirements - Must be available to work 8 a.m. until 5 p.m. local time - Position requires travel to network provider locations - Teleworking is an option if criteria are met Equal Opportunity Employer Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. This employer participates in E-Verify.

• Install, configure, and test medical devices at customer facilities in accordance with company standards • Perform preventive maintenance, calibration, and safety checks on equipment • Troubleshoot and repair devices, diagnosing technical issues accurately and resolving them in a timely manner • Provide on-site and remote technical support to healthcare professionals • Train clinical staff and end-users on proper equipment operation and basic maintenance • Maintain accurate service documentation, including service reports, logs, and compliance records • Ensure adherence to regulatory requirements, safety standards, and company policies (e.g., FDA, ISO) • Manage assigned service territory, including scheduling visits and responding to service requests and engaging 3rd party resources as needed • Maintain inventory of tools, parts, and service equipment • Collaborate with engineering, sales, and customer support teams to improve customer satisfaction • Identify opportunities for service contract renewals, upgrades, or product improvements

• Achieve annual budget targets while developing a forward-looking, high-potential customer portfolio with an emphasis on OEM and cable assembly targets • Promote PEI’s corporate vision and ICARE values to encourage teamwork, continual improvement, customer focus and ethical behavior • Utilize NetSuite CRM as his or her premier sales tool to make informed, data-driven decisions and to communicate activity regarding growth targets and sales leads • Continually develop industry-leading product knowledge via all available internal and external resources, striving to become a well-rounded and well-informed technical advisor within the assigned territory • Execute strategic plans set forth by Regional and Branch leadership to maximize PEI’s effectiveness. • Influence financial and operational success by setting and tracking individual goals and objectives • Provide routine updates to the Branch Manager and Regional Sales Manager on the results of territory strategies and initiatives as well as notable developments with individual accounts • Build relationships with internal and external customers, recognizing the value of relationships with different facets of each organization for procurement, engineering and key decision-makers • Prospect strategic business accounts and targeted companies via cold calling, emailing and social-networking strategies • Plan travel strategically to best facilitate business growth via in-person meetings • Collaborate with departments such as Finance and Product Management to penetrate and grow accounts within his or her customer base • Utilize all regional resources to drive design-in sales growth, aiming to achieve or exceed year-over-year growth targets for this business • Engage with local suppliers and supplier manufacturers’ representatives. • Participate in supplier business reviews scheduled by the Branch Manager/Regional Sales Manager to discuss top customers and growth opportunities for the assigned territory • Stay informed of competitor activities, industry trends and emerging markets to defend and grow PEI’s market share and provide key decision-making information during budget/forecasting processes and reviews • Maintain a healthy sales and design pipeline for future business, continually adding and managing opportunities in the funnel by qualifying new leads and exploring growth potential at current key accounts • Escalate critical situations concerning sales and customer activities to the appropriate manager or decision-maker

• Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts • Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives • Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance • Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities