• Análisis y corrección de vulnerabilidades identificadas por Checkmarx, Black Duck y WebInspect. • Actualización de librerías npm vulnerables. • Refactorización de componentes para cumplir estándares de seguridad y calidad. • Atención de hallazgos de SonarQube. • Desarrollo y mantenimiento de aplicaciones React. • Implementación de pruebas unitarias e integración. • Identificación y corrección de defectos. • Consumo e integración de APIs REST. • Participación en revisiones de código. • Aplicación de buenas prácticas OWASP para aplicaciones web.

• Proactively contact patients to ensure completion of provider-ordered labs, imaging, referrals, diagnostic testing, and other follow-up care. • Monitor outstanding provider orders and maintain follow-up lists to prevent delays in patient care. • Track pending patient tasks and ensure nothing falls through the cracks. • Coordinate with patients regarding provider requests, test results, referrals, and additional care instructions. • Escalate complex patient concerns when appropriate. • Schedule, reschedule, and confirm appointments across multiple providers. • Maintain organized provider calendars while optimizing patient flow. • Send appointment reminders using the patient communication platform. • Coordinate follow-up appointments and ensure scheduling accuracy. • Answer inbound patient calls professionally and efficiently. • Make outbound calls for patient follow-ups, appointment confirmations, and care coordination. • Serve as the virtual front desk by assisting patients with scheduling inquiries and general questions. • Deliver compassionate and patient-centered communication during every interaction. • Verify patient insurance eligibility and benefits. • Review coverage prior to appointments and document findings accurately. • Communicate insurance-related information to patients when necessary. • Provide front and back office medical assistant support. • Maintain accurate documentation within the EMR/EHR. • Manage emails, provider messages, and administrative workflows. • Coordinate calendars and assist with daily office operations. • Maintain HIPAA compliance and patient confidentiality.

• Join TTEC Digital's innovation group • Build the next generation of AI CX tools • Work on automated QA, conversational analytics, knowledge assist, and agentic automation • Contribute to products for the world’s biggest brands • Participate in thousands of live enterprise deployments

• Design, develop and maintain customer-facing applications across the Discover platform. • Build responsive, accessible and high-performing user experiences using React and TypeScript. • Develop and enhance features across multiple frontend applications and shared component libraries. • Consume and integrate GraphQL and REST APIs within modern frontend architectures. • Contribute to the evolution of our micro-frontend and platform architecture. • Collaborate closely with Product Managers, Designers and Engineers to deliver customer value. • Take ownership of features from design through to production deployment. • Support CI/CD pipelines and frontend delivery processes. • Drive engineering improvements, automation and operational excellence. • Participate in technical design discussions, code reviews and architecture conversations.