• Support planning and execution of System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, and production readiness activities • Develop test cases, test scripts, and validation scenarios based on approved business requirements, process designs, controls, and expected system behavior • Verify configuration and system functionality trace to approved functional and technical requirements • Execute test scripts and document results across financial processes, workflows, calculations, reports, dashboards, and system interfaces • Identify, document, prioritize, and track defects through resolution and retesting • Coordinate with developers, functional analysts, and stakeholders to investigate issues and validate corrective actions • Perform regression testing to ensure existing functionality remains stable following enhancements or defect remediation • Validate test data quality, completeness, and suitability for business scenarios and reporting requirements • Confirm end-to-end processing from source data through calculations, reconciliations, reporting outputs, and downstream system integrations • Maintain test evidence, execution logs, defect records, traceability documentation, and sign-off support materials • Support business user readiness activities and help track critical issues affecting deployment decisions • Participate in go-live support, hypercare, and post-production validation to ensure operational stability

• Perform manual and exploratory testing across web applications, APIs, backend services, and end-to-end workflows to validate functionality and identify defects. • Create clear, organized test plans and detailed test cases that provide thorough coverage for new features, enhancements, and regression testing. • Identify edge cases, integration gaps, usability concerns, and failure scenarios by thinking critically about how systems behave under real-world conditions. • Write detailed, reproducible bug reports that enable engineering teams to quickly understand, prioritize, and resolve issues. • Reproduce, investigate, and help diagnose customer-reported issues by working closely with engineers to isolate root causes. • Collaborate with engineering teams early in the development process to improve feature testability and reduce quality risks before implementation. • Support release readiness by executing regression testing, validating fixes, and ensuring product quality prior to deployment. • Leverage modern testing tools, including AI-assisted workflows, to improve test design, increase coverage, and enhance overall testing efficiency.

• Test our mobile hardware-integrated apps and client-facing web portals • Validate Bluetooth hardware behavior • Create and manage test plans and cases • Collaborate across teams to improve test coverage and product quality • Drive manual testing efforts and automate where it brings value • Prepare QA and validation documentation for regulatory submission

• Manage multiple Civil OSP design projects simultaneously from initiation through final delivery. • Develop and maintain project schedules, production plans, resource forecasts, and delivery milestones. • Coordinate engineering, CAD, permitting, utility, and construction support activities. • Monitor project performance against scope, schedule, budget, and quality objectives. • Identify project risks, develop mitigation strategies, and escalate critical issues when necessary. • Serve as the primary interface between design teams, program leadership, clients, and external stakeholders. • Establish and administer QA/QC procedures for Civil OSP design deliverables. • Manage quality review workflows across engineering and production teams. • Conduct technical reviews of design packages, including conduit systems, duct banks, handholes, manholes, utility crossings, and roadway crossings. • Verify compliance with client design standards, basis-of-design requirements, permitting requirements, and industry practices. • Track quality metrics, recurring deficiencies, and corrective action plans. • Lead root-cause analyses of design errors and implement process improvements to reduce rework. • Oversee design production activities across multiple projects and geographies. • Coordinate internal and external design resources to maintain delivery commitments. • Manage workload balancing and production forecasting. • Review project status, staffing requirements, and production constraints. • Develop reporting and dashboards to communicate project performance to leadership and clients. • Ensure deliverables progress through established production gates prior to client submission. • Lead status meetings with clients, utilities, municipalities, and project stakeholders. • Attend multidisciplinary coordination meetings, serving as the client-facing Subject Matter Expert (SME) for Civil OSP design and execution. • Present project progress, risks, quality metrics, and mitigation strategies. • Support proposal development, scope definition, project planning, and change management activities. • Develop and maintain standard operating procedures, QA/QC checklists, and production workflows. • Implement lessons learned programs and continuous improvement initiatives. • Drive standardization of design review processes across programs. • Support development of KPIs related to quality, schedule adherence, production efficiency, and client satisfaction. • Leverage digital tools and reporting systems to improve visibility into project performance.