Role Description We are looking for an organized Service Delivery Coordinator to join our Operations team. In this role, you are communicating with our Note-takers and Captioners to schedule and plan each semester to ensure our students are receiving reliable and consistent service. Your responsibility is to match the right service provider with the right class, subject matter expertise, and last-minute cancellations with ease. Key Responsibilities - Daily Calendar Management: Coordinate and assign note-taking and captioning shifts for live lectures, corporate webinars, and events from September to May. - Booking Creation & Assignment: Efficiently log upcoming captioning sessions into our proprietary booking system and assign them to the appropriate Captioners and Note takers. - Capacity Planning: Communicate with recruitment to recruit or activate backup service providers to ensure 100% coverage. - Real-Time Problem Solving: Handle last-minute call-outs, technical difficulties, or schedule shifts with urgency and composure. - Quality & Matchmaking: Ensure specialized subjects (e.g., advanced medical lectures or technical engineering seminars) are paired with Note-takers and/or Captioners who have the appropriate background. - Contractor Relations: Act as the primary point of contact for our team regarding availability, scheduling policies, and updates. Qualifications - Experience in scheduling, dispatching, workforce management, or administrative coordination. - Post-secondary education in Human Resources, Business Administration, or a related field. - Proven tech-fluency and the ability to quickly learn proprietary software and booking platforms. - Experience managing or coordinating a remote, freelance, or contract-based workforce is highly preferred. Requirements - Organization: Spreadsheets and calendars are your area of expertise. - Communicator: You possess excellent written communication skills and can deliver schedule changes to contractors firmly yet empathetically. - Detail oriented: You possess excellent written communication skills and can deliver real-time schedule adjustments or policy updates to freelancers firmly, clearly, and empathetically. - Thrives Under Pressure: You remain calm and logical when a live schedule shifts unexpectedly due to last-minute cancellations or urgent technical issues. Benefits - Flexible remote work environment. - A supportive, tech-forward team culture. - Be a direct part of a mission-driven company that breaks down accessibility barriers and helps students succeed globally.

Role Description - Handle inbound and outbound calls, emails, and chats for healthcare-related inquiries - Gather accurate patient information and verify insurance coverage and eligibility - Guide patients through the intake process with clarity, empathy, and professionalism - Coordinate with internal teams to ensure seamless patient transitions and follow-throughs - Accurately document all interactions and maintain compliance with healthcare standards - Resolve concerns promptly while maintaining a high standard of patient care Qualifications - 3+ years of experience in a healthcare, medical, or call center environment (Required) - Knowledgeable in medical terminology, insurance verification, or prior authorization is a strong plus - A compassionate communicator — you make people feel safe and well-taken-care-of - Detail-oriented and accurate, especially when it comes to sensitive patient information - Comfortable navigating multiple systems and managing high call volumes - HIPAA-aware and committed to confidentiality and compliance - Flexible with shifting schedules and reliable in a fully remote setup Benefits - Full-time remote work with a complete WFH support program - Maxicare HMO + PhilHealth coverage - SIL, PTO, and a special birthday leave - Paid vacation leave - Zero-interest employee loan program - Performance bonuses and merit-based recognition - Monthly Gen Pow-Wows and team engagement events with prizes - Arvios Leadership Development Academy and workshop programs - Monthly 1-on-1 touchbase calls with your HR partner Home Office Requirements (Must Provide Screenshot) - Stable internet connection with at least 100 Mbps postpaid - Laptop/Computer Specs: (at least 16GB RAM and Intel i5 core processor equivalent or up) - Noise-Cancelling Headset - Dual Monitor is mandatory - Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI) and Power Outage Backup

• Travel to properties and lead the leasing and marketing efforts for the property in absence of a permanent Leasing Manager or in collaboration with the Leasing Manager. • Assist with implementing the properties strategic marketing plan, including leasing efforts and strategy and conducting market research and analysis to ensure achievement of budgeted occupancy. • Utilize effective sales strategies to maximize revenues while keeping concession spend at or below budget. • Act as lead salesperson by conducting tours, responding to leasing inquiries, and completing follow-up with prospective residents. • Train and support the Leasing Specialist and/or Community Assistants, focusing on work delegation and timely execution of assignments, alongside the Property Manager. • Participate and assist with the execution and development of marketing efforts on campus and in the community, customer appreciation events, and other special events. • Enforce lease agreement terms and communicate expectation levels with residents. • Manage all administrative, inventory, and reporting related tasks within the department for the assigned property. • Quickly identify leasing issues and opportunities on-site and recommend action plans to remediate with the Regional Leasing Manager and Regional Property Manager. • May assist with new property onboarding and lead leasing staff in successful execution of the sales process and procedures as assigned. • Assist with the implementation of pre-leasing plans and renewal campaigns. • Assist properties in developing and implementing customer retention programs.

Role Description ACCEL Schools is seeking highly qualified Virtual Intervention Specialists who are dedicated to providing a superior education for all students! This position is an online school role where all instruction occurs virtually. - Support the educational and behavioral goals of all students, focusing on those with an Individualized Education Program. - Work cooperatively with classroom teachers, interpreting the abilities and disabilities of students. - Assist in classroom intervention strategies and modify general education curricular as necessary. - Conduct diagnostic assessments for instruction. - Conduct functional behavior assessments. - Write and implement behavior improvement plans. - Facilitate IEP Meetings and write IEP goals and objectives. - Relentlessly work to meet all goals related to student achievement and culture, as well as state-specific achievement goals. - Utilize research-based best practices in daily planning and instruction. - Integrate culturally responsive teaching practices into daily lessons and interactions with students, parents, and colleagues. - Serve as case manager for a designated set of students. - Communicate regularly with stakeholders regarding the academic and social-emotional growth of the students. - Perform other duties as assigned. Qualifications - Current Ohio Intervention Specialist License. - Knowledge of State Standards and Common Core Standards. - Experience working in a full room inclusion type model or Co-Teaching in a Resource Room model. - High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring. - High quality written and verbal communication skills. - High proficiency in Microsoft Office and Google products. - Excellent organization and time management skills. - Ability to work independently and contribute to a team. - Ability to pass federal and state criminal background checks (FBI/BCI). - Experience working in a multi-cultural setting preferred. Benefits - The annual starting salary for this position is between $48,000 – $52,000 annually. - Paid time off. - Retirement contributions. - Optional Basic Life and AD&D insurance. - Voluntary life insurance (employee, spouse, child). - Discounted childcare at Early Learning Academies locations. - Medical, dental, and vision insurance. - Employee Assistance Program. - Voluntary short-term disability insurance. - Voluntary long-term disability insurance. - Career advancement opportunities throughout ACCEL Schools and our strong network of 4,000+ instructors and education professionals.