Role Description SAIC is looking for exceptional IT professionals to join our Civilian Sector as a Senior ServiceNow Developer in support of the continued growth on our Department of the Interior team. In this role, you will play a pivotal role in enhancing and integrating platform capabilities and module functionalities within the DOI ServiceNow environment. - Assist in implementing new ServiceNow modules and platform capabilities aligned with enterprise strategic priorities, ensuring appropriate stakeholder engagement and operational integration. - Mature and enhance functionality across previously implemented ServiceNow modules, driving improved workflow automation, data quality, operational transparency, and user experience. - Foster platform-wide interoperability through integrations with DOI systems and data repositories, promoting a unified system-of-record across AIT and enterprise stakeholders. - Apply Agile Software Development Life Cycle (SDLC) methodologies to lead the integration of ServiceNow with other enterprise systems, ensuring seamless data flow and interoperability between various tools and platforms. - Collaborate with stakeholders to gather requirements and design integration solutions that align DOI’s digital governance and enterprise architecture frameworks. - Implement ServiceNow enhancements and integrations, leveraging best practices to ensure iterative delivery, continuous improvement, and alignment with evolving mission and operational priorities. - Assist in promoting DOI business process reengineering and standardization to maximize the business value derived from integrated ServiceNow solutions. - Assist with providing all required documentation, process guides, governance artifacts, knowledge transition artifacts and training materials to support enterprise-scale operations and adoption. Company Description SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. - We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. - We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. - SAIC is an Equal Opportunity Employer. - Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. - For more information, visit saic.com . - For ongoing news, please visit our newsroom .

Role Description As a ServiceNow Implementation Specialist, you’ll help design, configure, and improve ServiceNow solutions that support teams across the organization. In this role, you’ll use your expertise in ServiceNow modules such as ITSM, ITOM, and SPM/ITBM to translate business needs into practical, scalable platform solutions. You’ll configure workflows, support integrations, test enhancements, and partner with stakeholders to deliver solutions that improve processes, strengthen the user experience, and align with established platform standards. While this role may involve customization when needed, the focus will be on maximizing ServiceNow’s out-of-the-box capabilities whenever possible. Position Type: Full-Time (40 hours/week). Monday to Friday 8:00AM - 5:00PM Compensation Range: $65,000 - $90,000/year (Exempt) *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills* Location: This role offers flexibility in work arrangement and may be performed on-site, hybrid, or remotely, ONLY for residents in NY, NJ, or PA. What you’ll do in this role: - Implement and configure ServiceNow solutions across key modules such as ITSM, ITOM, CMDB/CSDM, Service Catalog, Integration Hub, and workflow automation. - Design and deliver scalable platform solutions by translating business requirements into workflows, automations, forms, integrations, dashboards, and reports. - Maintain platform quality and performance by monitoring system health, supporting incident resolution, testing changes, and ensuring solutions align with approved standards and governance practices. - Partner with stakeholders and technical teams to gather requirements, recommend best-practice solutions, support API-based integrations, and communicate implementation options clearly. - Promote continuous improvement and knowledge sharing by staying current on ServiceNow capabilities, supporting release testing, and helping maintain sustainable implementation practices across the platform team. What success looks like: - Build strong partnerships with business and technology stakeholders to understand needs and recommend practical ServiceNow solutions. - Deliver high-quality configurations, workflows, automations, reports, and integrations that support enterprise processes. - Balance out-of-the-box ServiceNow functionality with appropriate customization to ensure solutions are scalable, maintainable, and aligned with platform standards. - Support testing, troubleshooting, and release readiness to maintain platform quality and reduce disruption to users. - Contribute to continuous improvement by identifying opportunities to enhance workflows, improve user experience, and strengthen ServiceNow adoption across the organization. Qualifications - Bachelor’s degree and 1-3 years of relevant experience is preferred, or 4-6 years of relevant experience without a degree. - Strong ServiceNow implementation experience and module-specific platform knowledge are required. - Minimum required certification: Certified Implementation Specialist – IT Service Management (CIS - ITSM) or equivalent ServiceNow implementation certification. - Experience implementing solutions across core modules such as ITSM, ITOM, CMDB/CSDM, Service Catalog, Integration Hub, and workflow automation required. - Proficient in the Microsoft Office Suite programs. - Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience. Requirements - Certified Application Developer (CAD), one or more additional Certified Implementation Specialist (CIS) certifications, or related ServiceNow credentials are preferred. - Knowledge of security, compliance, and governance considerations such as NIST, OWASP, and audit-supporting practices is preferred. - Experience with platform upgrades, release testing, integration support, and enterprise service management implementations is strongly preferred. Benefits - Retirement benefits – pension plan, 401(k) with employer match - Excellent health benefits – medical, dental, vision, and supplemental coverage - Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO) - 10+ paid holidays per year - Lifestyle Spending Account (LSA) stipend for wellness, caregiving, or personal expenses such as student loan repayment and tuition reimbursement - Employee recognition program - ...and more!

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. About This Event ServiceNow is hosting a one-day, immersive career exploration event, in West Palm Beach, FL, designed for early-career professionals who are curious about Software Engineering (SWE) careers in enterprise technology. This is not a job interview - it's an opportunity to connect with ServiceNow leaders, learn about the industry, and experience what a career in SWE at ServiceNow could look like for you. What to Expect Your day will include: - An executive keynote from ServiceNow leadership - Sessions focused on SWE functions and career pathways - Networking with recruiters and business leaders - Meals provided throughout the day Qualifications This event is designed for individuals who: - Are currently pursuing a Bachelor's degree, from an accredited university, in the field of Computer Science, Computer Engineering, or similar and graduating between December 2027 and May 2029 - ⁠Have experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Have skills with various computer programming languages, including but not limited to: Python, JavaScript, Java, C, C++, etc - Have excellent problem solving, critical thinking, communication, and collaboration skills - Have computer programming, problem solving, and critical thinking skills - Have a genuine interest in pursuing a career in SWE roles - Are available to attend in person in West Palm Beach, FL on August 6, 2026 - Are located in or near the South Florida area ( please note: travel reimbursement and lodging are not provided) Additional Information - This event does not constitute an offer of employment Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Team The Expert Services Team, part of the Customer Excellence Group (CEG) at ServiceNow, collaborates with customers to help them achieve their business outcomes by providing implementation and advisory services. As part of this diverse team, you will work with our customers and partners to drive consumption, adoption, and customer satisfaction by showcasing the value of their ServiceNow investment. Within Expert Services, we have product-specific expert practices. One of these practices is the ServiceNow Platform team, which works with cross-functional departments such as Finance, Procurement, IT, HR, and many other teams across a variety of global clients. We are looking for motivators, problem solvers, and original thinkers like you to join our team. The Role As a Principal Workflow Architect within the Platform team, you will play the role of an architect and a trusted advisor to the customer on product-agnostic core ServiceNow functionality. You will design and configure the most complex solutions and architectures using best practices, ensuring customer success, thereby adding value and increasing productivity for the customer. What you get to do in this role: - Collaborate with customers in their efforts to take advantage of their ServiceNow investment - Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions. - Lead customer workshops on architecture (Cloud and On-Prem), design and integrations - Define and architect technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments. - Enable customers in defining their business and technical requirements of the solution following Agile methodologies and mapping them to product capabilities - Design creative implementation solutions using technical best practices for manageability, performance, upgradability, user experience and security - Perform hands on development on the ServiceNow platform leveraging all ServiceNow technologies and capabilities; Flow Designer, REST, JavaScript, HTML, CSS, SSO, Self-Hosted, Domain Separation, Mid-servers, and more - Serve as an escalation point for technical issues, implementing efficiencies and driving resolution of critical path challenges - Contribute towards continuous improvement of leading practices - Grow and mentor other members of ServiceNow and the partner ecosystem - Partner with the pre-sales team to scope complex service engagements involving ServiceNow products and intricate integrations with client systems, with a focus on security, infrastructure, and architecture - Demonstrate thought leadership by contributing to webinars, white papers, and community groups, highlighting expertise in the Low Code space - Engage with ServiceNow product teams to provide feedback and insights on new features, capabilities, and best practices. - Work and travel within MEA, based on customer and project demands Qualifications Qualifications In order to be successful in this role, we need someone who has: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Consulting experience within enterprise organizations with the ability to influence and consult customers in an enterprise architectural environment - Experience in defining and deploying future-state workflows and in identifying solutions from a people, process and technology perspective - Understanding on-premise self-hosted environments and architecture - Experience and/or willingness to grow technical depth on SaaS and on-premise environment, technologies like XML, HTML, Angular, JavaScript, relational Database principles, LDAP, SAML/SSO, REST, SOAP, GraphQL, Web Services, Linux, database server, load balancers, and others - Experience and/or willingness to grow in ServiceNow NowAssist products - Excellent communication and presentation skills - Experience in advising and analysing Product strategies based on business priorities - Excellent interpersonal skills, customer-centric attitude , and experience working with diverse team - Fluency in Arabic and English is essential Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.