Role Description As a member of our Risk & Security Solution Consulting team, you will have a major impact on our future success by supporting the Risk & Security Solution Sales Team in driving net new business. You will guide revenue for our risk products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning, as well as the risk domain itself, during sales cycles. What you get to do in this role: - The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific advisory support during sales cycles while achieving quarterly and annual sales goals for an assigned territory. - Support solution sales as a technical and domain expert of a client-facing sales team. - Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs. - Understand customer challenges and goals and map this back to solution capabilities. - Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues. - Act as the domain SME across the core areas of risk (including but not limited to Risk Management, Internal Controls, Regulatory Compliance, Policy Management, Cyber Risk, TPRM, BCM, Operational Resilience, Privacy and ESG). - Provide feedback to product management about product enhancements that can address customer needs and provide additional value. - Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team. - Identify, build-out and deliver cross product sales opportunities (solutions that cover multiple different ServiceNow solutions) that map to customer challenges and industry needs. - Stay current on competitive analysis, trending regulatory and risk developments and broader market differentiation. - Support/speak at marketing events including executive briefings, conferences, user groups, and trade shows. Qualifications - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. - Proven (c. 6-10 years) pre-sales solution consulting or sales engineering experience with specific demonstrable knowledge of GRC and SecOps topics and solutions. - Deep domain expertise in GRC, Information Security, Security Operations, AI Governance, Third Party Risk Management, or Operational Resilience. - Executive presence and business acumen to operate as a peer with C-suite buyers. - Self-starter mentality with demonstrated ability to operate autonomously and drive outcomes independently. - Technical fluency to conduct early stage product demonstrations and understand API/integration patterns. - Proficiency with the ServiceNow platform or technical experience with cloud software solutions. - Experience working collaboratively with product management, product marketing, partners, and professional services. - Proven soft skills relating to effective presentation of content and working collaboratively in a team. - Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence. - The ability to travel, as necessary with offices in Munich, Frankfurt, Berlin, Hamburg and Dusseldorf. - Fluency in English and German essential. Company Description ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us for assistance.

Role Description We are actively seeking a ServiceNow Secops Consultant for one of our clients. - ServiceNow development and administration in an enterprise environment. - Ability to configure, develop, and implement functionality within ServiceNow. - Demonstrable Service Catalog, Service Portal, and Configuration Management experience. - Ability to relate to software engineering challenges and practices. Qualifications - ServiceNow System Administrator Certification or Application Developer Certification. Company Description Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US.

• Direct, manage, and lead the security engineering and security operations team members; own hiring, onboarding, performance reviews, and career development plans aligned to Payscale’s Information Security Career Ladder • Set strategy and quarterly/annual objectives for both functions and translate them into a prioritized, measurable roadmap; hold regular 1:1s and team connects to maintain a high-performance, feedback-rich culture • Mentor engineers and analysts at all career levels, providing task-based directives, technical coaching, and growth-oriented feedback • Own the on-call rotation and after-hours escalation path across both functions, ensuring coverage for time-sensitive detection and response • Serve as a working leader — remaining hands-on in engineering, architecture, and incident response rather than leading solely through delegation • Own the design, implementation, and continuous hardening of security controls across corporate, cloud, and hosting environments • Build and maintain security automation and integrations — SOAR, detection-as-code, and infrastructure-as-code guardrails — to scale coverage without adding headcount • Engineer and operate the security tooling stack (EDR/XDR, SIEM, identity protection, DLP/CASB, vulnerability scanning), ensuring platforms are well-integrated and meet architectural standards • Partner with Engineering and Infrastructure to embed “secure by design” into CI/CD, cloud architecture, and product development • Drive adoption of a zero-trust methodology across identity, endpoint, network, and application layers • Lead security engineering for enterprise AI and agentic tooling adoption, building controls and guardrails for safe internal use • Drive the threat detection and incident response capability: detection engineering, playbook development, tabletop exercises, and continuous improvement of MTTA/MTTR metrics • Lead or oversee incident response events as the designated incident manager for significant or multi-team incidents, running incident command end-to-end • Own the MDR relationship, holding the provider accountable to SLAs, coverage, and response outcomes • Extend detection and response to secure enterprise AI and agentic tooling adoption • Own the vulnerability and exposure management function across all corporate and hosting environments, coordinating cross-functionally on mitigation and remediation with clear SLAs • Expand security monitoring, visibility, and coverage using existing platforms and open-source tooling • Own the security engineering and operations portion of the Information Security program roadmap, delivering operational metrics, risk-posture data, and capacity analysis • Establish and report security KPIs to technology and executive leadership on a regular cadence • Collaborate with the GRC team on ISO 27001 and SOC 2 evidence, control effectiveness, and audit readiness as it relates to security engineering and operations • Lead technical evaluations of emerging security vendors and technologies; provide buy/build/partner recommendations to technology management • Represent security engineering and operations in cross-functional product, engineering, and infrastructure initiatives, ensuring security requirements are incorporated by design

• Execute on milestones for end-to-end SecOps & Threat initiatives in accordance with the Security roadmap • Identify and respond to complex security incidents, including system compromise, intrusion attempts, and/or denial of service attacks • Engage vendors, Infrastructure, IT, GRC, Cloud, and Application Security teams as required to validate alerts and ensure incident resolution • Research emerging threats, publicly disclosed vulnerabilities or attack vectors, and proactively push mitigating controls • Perform security forensics • Build security tools and advanced automation • Propose, plan, lead, and execute threat exercises • Mentor engineers across Information Security to drive security controls and risk remediation