• Establish and maintain trusted, executive level relationships with CIOs, CTOs, and senior business leaders, serving as a strategic partner throughout the transformation lifecycle. • Develop a deep understanding of the client’s business objectives, operating model, risk tolerance, and organizational dynamics to guide effective decision making. • Act as a credible, outcome focused advisor—able to both partner and challenge client leadership when required to protect transformation success. • Own accountability for transformation outcomes, ensuring strategy, architecture, delivery, and operational readiness remain aligned throughout the engagement. • Provide clear transformation leadership across Ensono technical and delivery teams, setting direction, expectations, and priorities through influence and executive presence. • Proactively identify risks, dependencies, and misalignments, intervening decisively to resolve issues before they impact outcomes. • Lead executive level escalations and recovery efforts on at risk initiatives, stabilizing programs while preserving client trust. • Establish and enforce strong data governance practices throughout the transformation program, ensuring a single, aligned voice through consistent standards, decision-making, and communication.

Role Description CozySuites is seeking a detail-oriented, tech-savvy individual for a remote property management role. The ideal candidate has several years of administrative experience in an office setting, preferably in lodging, hospitality, or real estate, and is comfortable interacting with a diverse range of people. Prior experience in remote property management or as a case manager at Airbnb is a plus. As a Guest Experience Associate, you will be the first point of contact for guests, ensuring their stay is comfortable and hassle-free. Responsibilities include: - Handling customer inquiries and booking modifications. - Coordinating property maintenance while maintaining a friendly and professional demeanor. - Delivering exceptional service and fostering lasting guest relationships. Responsibilities - Interact with maintenance contractors for repair and maintenance to ensure high-property quality. - Coordinate routine property walk-throughs and subsequent maintenance tasks. - Utilize TaskRabbit to search for and coordinate with taskers as needed. - Document and manage guest issues via project management software (Asana). - Occasional administrative and data entry tasks. - Answer guest inquiries/questions via phone calls, texting, and email. - Interact with booking platform representatives (Airbnb, VRBO, Expedia, etc.). - Manage guest reservations – alter reservations, redirect/relocate guests, assist guests with unit-related issues (e.g., AC, Wi-Fi, parking, where to put the trash, etc.). - Liaise with various internal and external teams to resolve guest issues while acting as ambassadors for the company brand. - Ensure guest compliance via accurate guest screening and payment processing. Qualifications - 3+ years or more of customer service experience in a BPO or BPO-like setting and administrative work experience; hospitality or real estate experience. - 25 mbps+ internet download speed and a quiet private workspace – there should be no sound of farm animals, other people/kids, or TV in your workspace to disrupt your outbound calls. - Tech-savvy/able to use various apps and programs to make the job easier – Microsoft (Word, Excel, etc.), WhatsApp, Slack, Zoom/Skype (video conferencing), and other VoIP applications. - Strong communication skills (Native/fluent in English, to communicate well with mostly U.S.-based guests). - Strong attention to detail – it's important to answer all guest inquiries in a timely and thorough manner. - Enthusiasm for customer service/good attitude – many guests who reach out are reaching out because they are unhappy or have issues with their stay with us. - Team-oriented – individual will be working alongside a team; some customer issues require the efforts of the team to resolve. Benefits - Paid time off such as PTO, sick leave. - Health insurance. - Employee recognition programs. - Company events. - Paid training. - Pay raise. - Work from home. Compensation - 43-46k PHP/month for those with Bachelor's degree. - 36-39k/month PHP for those WITHOUT Bachelor's degree. - 40-45 paid hours per week (daytime EST), 5 days per week; 1.5 hours break per day. Schedule - 5 days a week, graveyard and shifting schedule, timezone: EST. Job Type - Remote, Philippines.

• Possess knowledge in testing & claim processing including Cotiviti rules & triggers (FRE, UNB, MUE, non-covered, bundled scenarios) and knowledge in different products, member accounts and contracts. • Execute and manage end-to-end testing cycle for Cotiviti in HRP. • Analyze and test to maintain HealthRules Payor, supporting changes in Quarterly CMS dictionary Updates and procedures. • Create comprehensive test plans and test cases based on project requirements and specifications. • Perform testing based on Cotiviti & CXT rule changes and implementation. • Work with the HealthRules Payor (HRP) application, Cotiviti Tool. • Perform full, unit, and regression testing.

• Directly responsible and accountable for the marketing and underwriting of the Surety portfolio for the Allianz Trade North America Surety Team. • Developing and executing a strategic business plan in order to expand AZ Trade’s America’s Surety business in the Region. • Developing and underwriting a profitable portfolio of Surety business through active engagement in the Surety marketplace with existing and new broker relationships. • Documenting of all decisions and recommendations in a consistent and transparent manner. • Establishing and maintaining key relationships while building out a nationally-focused book • Conducting account and portfolio underwriting activities in a manner consistent with underwriting guidelines and portfolio management requirements established by AZ Trade. • Collaborating with Allianz colleagues across the Americas and internationally in order to fully leverage Allianz surety capabilities and existing customer base. • Coordinating with Allianz Surety teams globally to ensure alignment on risk and underwriting issues. • Actively participating in industry groups, and local surety events.