Pediatric-Orthodontic Referral Specialist
Location
United States
Posted
14 hours ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Pediatric-Orthodontic Referral Specialist
Choice Healthcare Services
Role Description We are seeking a highly skilled Pedo-Ortho Referral Specialist to join our team. This individual will be responsible for maintaining both pediatric and orthodontic patients, as it pertains to orthodontia, and will be responsible for: - Accessing eligibility reports - Calling parents - Educating parents on orthodontic evaluations - Greeting patients in pediatric clinics - Scheduling patients for their orthodontic consultation The ideal candidate will have a strong background in both pediatric dentistry and orthodontics and possess excellent communication and organizational skills. Primary responsibilities include qualifying and scheduling patients for complimentary orthodontic evaluations. Responsibilities - Coordinating both pediatric and orthodontic patients - Obtaining reports and analyzing patient data - Promoting our dental practices by directly engaging with patients and referral partners in the communities to increase awareness of our services and generate new patient leads - Exemplifying and embodying CHOICE standards as a Pedo Ortho Specialist - Developing knowledge and understanding of underserved community health and dental health issues in target populations - Seeking and engaging families and individuals to educate them on the importance of orthodontic dental care - Responding to requests for information about our company, services, and basic dental information - Completing ad hoc projects per needs of management and team - Supporting orthodontic growth goals for new patient appointments by: - Obtaining data from reports to identify qualified patients - Greeting qualified patients at their pediatric appointment and scheduling orthodontic consultations - Engaging with parents via phone and in person to educate on the importance of orthodontia care - Scheduling pediatric patients for orthodontic exams - Following up with patients who are not ready to schedule or have postponed scheduling their orthodontic exam - Directly engaging potential new orthodontic patients and scheduling consultation appointments - Ensuring that monthly appointment goals are met as set by Ortho Manager - Collaborating with both the pediatric and orthodontic teams to provide comprehensive care to patients - Maintaining accurate patient records and schedules - Attending both pediatric and orthodontic huddles - Understanding and complying with ethical, legal and regulatory requirements applicable to the industry - Collaborating with clinic teams for existing and new patient conversion efforts - Ensuring high customer satisfaction by providing quality service to customers while upholding and demonstrating company values Qualifications - High school diploma or equivalent - Demonstrated experience and success in customer service - Bilingual in Spanish, preferred
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