Role Description Madison Reed is looking for a highly-motivated Amazon General Manager / Head of to join our team. This is a fast-paced role, which encompasses working in a highly collaborative and cross functional organization to deliver rapid growth in a new and exciting channel for the company. The Amazon VP/GM will be a subject matter expert on all things Amazon with specific focus on the Amazon Marketplace. This individual will be able to leverage knowledge of the platform to deliver on channel’s KPIs of broad audience engagement, efficient acquisition costs and significant revenue growth. This individual will serve as the business owner and create, advocate and implement strategies utilizing his / her expertise of Amazon and the Amazon Marketplace to achieve our financial goals. This individual’s focus is on driving results and will have a proven track record of doing so within the Amazon platform and the Amazon Marketplace. This role reports to the SVP of Ecommerce and is full time and remote. While remote, this role may travel up to 5% of the time including but not limited to team meetings, Quarterly Business meetings, & company-sponsored events. The base salary range for this position is between $175,000 and 185,000 plus stock (options) in Madison Reed. At Madison Reed, we aim to pay competitively. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Responsibilities - Manage the Amazon business end-to-end, including oversight of budgeting, P&L, and strategic growth planning. - Develop and implement an ASIN strategy focused on category segmentation, lifecycle management, and portfolio optimization. - Handle product detail pages (PDPs) with optimized content, A/B testing, and conversion tracking. - Interface directly with Amazon teams to address operational concerns, manage escalations, and secure promotional placements. - Monitor Seller Central inventory reports to maintain optimal stock levels. - Coordinate with the supply chain team to forecast inventory needs and reduce overstock or stockout risks. - Oversee Fulfillment by Amazon (FBA) and Fulfillment by Merchant (FBM) models for efficiency. - Create and optimize Brandstore, A+ Content, including Premium A+ modules, for enhanced product visibility and conversion rates. - Maintain the online catalog with accurate and updated pricing, images, videos, and enhanced brand storytelling. - Manage customer service operations via Seller Central’s communication tools, ensuring timely resolution of customer queries and disputes. - Implement strategies to improve customer experience and improve/increase and manage reviews to maintain a positive account health rating. - Organize sales events (eg Prime Day, Black Friday) and collaborate with internal teams for aligned messaging and strategies. - Track key performance indicators (KPIs) for ASIN performance, ad spend ROI, and overall account health. - Present detailed weekly and monthly reports to executive leadership, identifying trends, risks, and opportunities. - Hire, train, and mentor team members to build a high-performing Amazon team. - Develop standard operating procedures (SOPs) for managing Seller Central and ad campaigns. - Ensure compliance with Amazon policies and brand registry protection initiatives. - Be on the forefront of new tools and beta opportunities that could benefit the channel. Qualifications - Bachelor's Degree (preferred not required) - 10+ years in an Amazon-centric position with deep expertise in Seller Central - Strong attention to detail, ability to prioritize and work effectively in a fast-paced environment - Analytically minded with ability to translate data into actionable insights - Excellent written and verbal communication skills with the ability to present account performance to senior leadership - Creative thinker and problem solver - eager to roll sleeves up

• Own and drive key elements of the brand refresh, helping modernize how SOPHiA GENETICS is represented across external-facing channels and materials • Translate company positioning into compelling messaging, copy and visual storytelling that is clear, differentiated and aligned to our broader mission • Support the evolution of the corporate website, contributing to page structure, content development, imagery direction and overall narrative flow • Create and refine corporate-level collateral and presentation materials that improve how we pitch SOPHiA GENETICS to external audiences • Help maintain external communications and PR activity, including supporting press materials, thought leadership opportunities and executive visibility initiatives • Contribute to internal communications for key company moments by supporting storytelling, slide development, formatting and visual consistency

Role Description The Head of Farm to Family is a mission-critical leader responsible for building, overseeing, and scaling Sharing Excess's Farm to Family program: a rapidly expanding initiative focused on rescuing food directly from farms, agricultural producers, and importers at the source. These rescues routinely involve volumes ranging into many millions of pounds, requiring sophisticated logistics, deep partner relationships, and exceptional operational coordination. In this role, you will: - Design and lead a national strategy for direct-from-farm food rescue. - Forge partnerships with growers, co-ops, and regional agricultural networks. - Ensure that rescued produce moves efficiently from the field to communities in need. - Work closely with the Chief Program Officer and collaborate cross-functionally with distribution, logistics, analytics, and community engagement teams. This role demands a systems builder, a skilled relationship manager, and someone who thrives at the intersection of agriculture, logistics, and social impact. Qualifications - Bachelor's degree in Agriculture, Business, Operations, Nonprofit Management, or a related field; Master's preferred. - 7+ years of experience in operations leadership, supply chain management, or large-scale program oversight — experience in the agricultural sector, food industry, or food rescue strongly preferred. - Demonstrated experience managing high-volume, complex logistics operations, including time-sensitive, large-scale events. - Proven track record building and sustaining partnerships with agricultural producers, cooperatives, or food industry stakeholders. - Strong analytical and strategic thinking skills with experience using data to drive operational decisions. - Excellent communication, negotiation, and relationship-building skills. - Ability and willingness to travel frequently to farm sites, partner locations, and regional operations. - Deep passion for food security, sustainability, and reducing agricultural food waste. Requirements - Design and execute a national Farm to Family strategy for large-scale, farm-direct food rescue operations. - Develop scalable systems and playbooks for identifying, activating, and sustaining farm-level partnerships. - Build and maintain a national network of farm, co-op, importers, and agricultural producer partners. - Negotiate and manage donation agreements, logistics arrangements, and long-term partnerships. - Oversee the end-to-end logistics of large-scale farm-direct rescues. - Track and analyze program KPIs including volume rescued, cost-per-pound, partner retention, and distribution reach. - Develop and manage operational budgets for Direct Link programming. - Collaborate with community partners to ensure rescued farm produce is distributed equitably. Benefits - Unlimited PTO to rest and recharge. - Fully covered medical, dental & vision benefits after 90 days. - Flexible hybrid work structure. - Paid Family Leave. - Cell phone & internet reimbursement. - Professional development support. - Occasional team retreats & gatherings. - Sharing Excess merch (it's good, we promise). Application Process Interested candidates should submit a résumé and a cover letter outlining their experience and passion for our mission to [email protected] . This role will remain open for approximately 60 days from posting. Equal Opportunity Statement Sharing Excess is committed to fostering a diverse and inclusive workplace and welcomes applicants from all backgrounds. We prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other protected status. This applies to all employment practices including recruiting, hiring, promotion, compensation, and training.