• Draft, review and negotiate a broad range of commercial agreements behind event partnerships and experiences, including sponsorship, talent, agency, venue, production and vendor agreements, licenses, NDAs, and term sheets, and advise teams on contractual terms • Serve as legal advisor for event sponsorship activations, while collaborating with the broader legal team • Monitor and report rights infringement and ambush marketing under the rights-protection programs of marquee partnerships • Own matters end-to-end, from intake and term sheet through negotiation, execution, and post-execution activations, maintaining trackers and reporting updates to leadership • Navigate cross-border, multi-entity, and localization complexity, working across time zones with international partners • Give business partners and cross-functional stakeholders practical, decisive guidance that balances business goals, legal risk, and company policy • Contribute to high-impact legal and cross-functional projects, including operational improvements, template and process automation, and cross-team education • Champion Airbnb's mission, ethics, and integrity, and its commitment to a diverse, inclusive workplace free of discrimination and harassment

• You take full responsibility for account performance for some of the fastest-growing B2B SaaS scale-ups in the DACH region • You lead strategic initiatives and communications and take on project and stakeholder management both internally and externally (working with CMOs, VPs, or Heads of Marketing on the client side) • You design, monitor, and critically evaluate strategies for Paid Social and Search accounts and continually consider how campaigns on LinkedIn, Google, and other channels can be optimized • You are responsible for reporting on the impact of (paid) marketing on our clients’ pipeline and revenue — both to our clients and as the point of contact for internal teams to ensure alignment • You manage forecasts and plan scenarios with your clients to unlock additional growth budgets • You handle client escalations (from both sides) to resolve risks and conflicts • You take a proactive approach to in-person client visits and cross-selling across the broader YOYABA service portfolio.

Technical Account Manager - AI Infrastructure Location San Francisco; Remote Employment Type Full time Department Research Location: San Francisco, CA United States Job Description: Technical Account Manager Building Open Superintelligence Infrastructure Prime Intellect is building the open superintelligence stack - from frontier agentic models to the infra that enables anyone to create, train, and deploy them. We aggregate and orchestrate global compute into a single control plane and pair it with the full RL post-training stack: environments, secure sandboxes, verifiable evals, and our async RL trainer. We enable researchers, startups and enterprises to run end-to-end reinforcement learning at frontier scale, adapting models to real tools, workflows, and deployment contexts. We recently raised $15M in funding, led by Founders Fund, with participation from Menlo Ventures and prominent angels including Andrej Karpathy, Tri Dao, Dylan Patel, Clem Delangue, Emad Mostaque, and many others. Your Role Prime Intellect serves some of the most sophisticated AI teams in the world that depend on our compute and infrastructure to train and deploy production AI systems. The Customer Success Manager is the person who makes sure those customers succeed, scale, and keep building with us. This is not a traditional Customer Success role. Our customers run large-scale training jobs, scale inference workloads against real production traffic, and depend on cluster reliability and performance the way most companies depend on their cloud provider. The work spans the technical and the commercial - youll be reading Grafana dashboards and discussing cluster performance with a customers ML infrastructure team in the morning, and partnering with Sales on a capacity expansion in the afternoon. Youll own a portfolio of enterprise customers end-to-end and build the relationships that make Prime Intellect the partner of choice for their AI infrastructure. Responsibilities Customer Ownership - Own a portfolio of enterprise customers end-to-end - adoption, retention, expansion, and overall health - Build deep relationships with technical and executive stakeholders at each customer, from ML engineers to engineering leadership - Drive customer outcomes: faster time-to-value on first workloads, smooth scaling as their usage grows, and meaningful expansion as their AI ambitions expand Technical Partnership - Understand each customers training and inference workloads at a real technical level - what models theyre training, what infrastructure they need, what their performance bottlenecks are - Partner with customers engineering teams on cluster performance, capacity planning, workload optimization, and migration - Translate customer needs into clear, prioritized feedback for our Engineering and Product teams Expansion & Renewals - Identify expansion opportunities ahead of the customer - anticipate scaling needs, surface new use cases, drive adoption of new products (Lab, Inference, additional compute capacity) - Partner with Sales on renewal conversations and growth motions - Maintain visibility into the economics of each customer relationship, in partnership with Finance and Compute Operational Excellence - Serve as the first line for customer-facing operational issues - usage questions, capacity changes, SLA tracking, incident communications - Build the cross-functional connective tissue between Sales, Engineering, Finance, and customers What Were Looking For - 3-6 years in Customer Success, Technical Account Management, Solutions Engineering, or adjacent roles at infrastructure, cloud, or AI/ML companies - Strong technical fluency - comfortable reading dashboards, discussing infrastructure architecture, and engaging with customer engineering teams without a translator - Strong commercial instincts - you understand that Customer Success is a revenue function, not a support function, and you can drive real expansion alongside technical outcomes - Deep customer empathy combined with high judgment - you advocate for customers internally while making the calls that are right for the business - Excellent verbal and written communication, especially when explaining complex technical issues to non-technical stakeholders and vice versa - High ownership - you see gaps and build the fix before anyone asks - Comfortable in ambiguity and speed; this market doesnt slow down - AI-native in how you work: you use LLMs, automation, and programmatic tools to move faster Bonus: - Direct experience at a cloud provider, AI infrastructure company, or compute marketplace - Familiarity with GPU economics, training and inference workloads, or compute consumption patterns - Background as a TAM or Solutions Architect at a hyperscaler (AWS, GCP, Azure) or specialized cloud provider - Working knowledge of usage-based pricing, capacity commitments, and consumption-based contracts - Youve been an early Customer Success hire at a high-growth company What We Offer - Cash Compensation Range of $160,000 - $200,000 + meaningful equity - Flexible work (remote or San Francisco) - Visa sponsorship and relocation support - Professional development budget - Team off-sites and conferences - A front-row seat to building the infrastructure layer for open AI

• Take commercial responsibility for strategically important retail partners • Expand existing business and establish new product categories • Responsible for sales planning, forecasts and budget control • Develop and implement annual business plans with retail partners • Optimize premium retail concepts in collaboration with the trade marketing team • Data-driven account management to improve account performance • Identify new product categories and retail partners • Serve as the central commercial interface between customers and internal teams