The technology at the heart of a global research network
Senior Research Programme Manager
Location
United Kingdom
Posted
7 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Senior Research Programme Manager
uMed
Role Description Lead the scoping, evaluation, and commercial shaping of sub-studies following internal process, acting as a key partner to the commercial team during proposal and contracting stages. - Execution and management of sub-studies including sponsor relations, acting as the senior point of contact for escalations, contract renewals and expansions, and identifying opportunities to grow the account. - Utilize internal project management tools and methodologies to effectively plan, track, and report on programme progress, milestones, and deliverables. - Own programme-level budget accountability in collaboration with Finance partner, including forecasting, margin awareness, and early identification of commercial risks and opportunities. - Proactively identify, communicate, and mitigate risks and issues, collaborating closely with internal teams to develop effective strategies. - Act as the escalation point for programme-level risks, exercising judgement on when to escalate to leadership and leading cross-functional resolution. - Build and manage relationships with external clients at a senior level, ensuring their needs and expectations are met, communication is consistent, and their direction is reflected across the project. - Lead sponsor-facing governance (steering committees, quarterly business reviews), setting the agenda and narrative. - Collaborate with technical product and engineering teams to identify technology solutions in service of the Cohort(s) and sub-studies. - Shape the technology roadmap conversation by translating project needs into prioritised requirements, and oversee documentation of requirements and end-user testing. - Ensure strict compliance with data privacy regulations and maintain the security of Protected Health Information (PHI). - Demonstrate outstanding interpersonal skills to establish and maintain rapport with diverse groups of stakeholders — internal and external. - Oversee internal reporting of Cohort(s) and sub-study progress, and represent the programme function in cross-functional forums, contributing to strategic planning, capacity planning, and prioritisation decisions. - Ensure regulatory requirements are met across all geographies. - Management of the programme core and wider teams to ensure effective and efficient management of all work in relation to the Cohort(s). - Mentor and support the development of more junior team members, including reviewing their programme plans and deliverables. - Contribute to the development and continuous improvement of research delivery, and programme management processes, tools, templates, and best practice across the function. - Deputise for the VP of Operations / programme leadership as required. Qualifications - Significant (e.g. 5+ years) proven track record in research delivery, project and/or programme management, including planning, tracking, and reporting, with ownership of large, multi-region or multi-stakeholder programmes. - Exceptional client management skills with a demonstrated history of successful stakeholder engagement and relationship building, including navigating difficult conversations, escalations, and commercial discussions with senior sponsor/client contacts. - Highly organised and detail-oriented, with the ability to manage complex projects spanning multiple business functions. - Strong experience in risk and issue management, with a talent for collaborating with internal stakeholders to develop effective solutions. - Proficiency in using project management tools and software to facilitate project execution. - Quick to establish and maintain rapport with internal and external stakeholders. - Experience mentoring or line-managing project/programme management staff. - Track record of improving processes or ways of working, not just operating within them. - Commercial acumen - experience with budget ownership, forecasting, and understanding programme profitability. - Experience in healthcare, clinical trials, or research expected at this level. - Familiarity with pharmaceutical trials and regulations is a bonus. - Experience working with technical product or engineering teams is a plus. - Certification in project management (e.g., PMP, PRINCE2, Agile) is a plus. Requirements - 25 days holidays or pro-rata for part time work - 8 bank holidays or pro-rata for part time work - Fully remote working - Quarterly meetings with the whole team at our office in London - Job Type: Full time - Competitive salary - Private pension in accordance with UK legislation
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