uMed

• Lead the scoping, evaluation, and commercial shaping of sub-studies following internal process, acting as a key partner to the commercial team during proposal and contracting stages. • Execution and management of sub-studies including sponsor relations, acting as the senior point of contact for escalations, contract renewals and expansions, and identifying opportunities to grow the account. • Utilize internal project management tools and methodologies to effectively plan, track, and report on programme progress, milestones, and deliverables. • Own programme-level budget accountability in collaboration with Finance partner, including forecasting, margin awareness, and early identification of commercial risks and opportunities. • Proactively identify, communicate, and mitigate risks and issues, collaborating closely with internal teams to develop effective strategies. Act as the escalation point for programme-level risks, exercising judgement on when to escalate to leadership and leading cross-functional resolution. • Build and manage relationships with external clients at a senior level, ensuring their needs and expectations are met, communication is consistent, and their direction is reflected across the project. Lead sponsor-facing governance (steering committees, quarterly business reviews), setting the agenda and narrative. • Collaborate with technical product and engineering teams to identify technology solutions in service of the Cohort(s) and sub-studies. Shape the technology roadmap conversation by translating project needs into prioritised requirements, and oversee documentation of requirements and end-user testing. • Ensure strict compliance with data privacy regulations and maintain the security of Protected Health Information (PHI). • Demonstrate outstanding interpersonal skills to establish and maintain rapport with diverse groups of stakeholders — internal and external. • Oversee internal reporting of Cohort(s) and sub-study progress, and represent the programme function in cross-functional forums, contributing to strategic planning, capacity planning, and prioritisation decisions. • Ensure regulatory requirements are met across all geographies. • Management of the programme core and wider teams to ensure effective and efficient management of all work in relation to the Cohort(s). • Mentor and support the development of more junior team members, including reviewing their programme plans and deliverables. • Contribute to the development and continuous improvement of research delivery, and programme management processes, tools, templates, and best practice across the function. • Deputise for the VP of Operations / programme leadership as required.

Role Description Lead the scoping, evaluation, and commercial shaping of sub-studies following internal process, acting as a key partner to the commercial team during proposal and contracting stages. - Execution and management of sub-studies including sponsor relations, acting as the senior point of contact for escalations, contract renewals and expansions, and identifying opportunities to grow the account. - Utilize internal project management tools and methodologies to effectively plan, track, and report on programme progress, milestones, and deliverables. - Own programme-level budget accountability in collaboration with Finance partner, including forecasting, margin awareness, and early identification of commercial risks and opportunities. - Proactively identify, communicate, and mitigate risks and issues, collaborating closely with internal teams to develop effective strategies. - Act as the escalation point for programme-level risks, exercising judgement on when to escalate to leadership and leading cross-functional resolution. - Build and manage relationships with external clients at a senior level, ensuring their needs and expectations are met, communication is consistent, and their direction is reflected across the project. - Lead sponsor-facing governance (steering committees, quarterly business reviews), setting the agenda and narrative. - Collaborate with technical product and engineering teams to identify technology solutions in service of the Cohort(s) and sub-studies. - Shape the technology roadmap conversation by translating project needs into prioritised requirements, and oversee documentation of requirements and end-user testing. - Ensure strict compliance with data privacy regulations and maintain the security of Protected Health Information (PHI). - Demonstrate outstanding interpersonal skills to establish and maintain rapport with diverse groups of stakeholders — internal and external. - Oversee internal reporting of Cohort(s) and sub-study progress, and represent the programme function in cross-functional forums, contributing to strategic planning, capacity planning, and prioritisation decisions. - Ensure regulatory requirements are met across all geographies. - Management of the programme core and wider teams to ensure effective and efficient management of all work in relation to the Cohort(s). - Mentor and support the development of more junior team members, including reviewing their programme plans and deliverables. - Contribute to the development and continuous improvement of research delivery, and programme management processes, tools, templates, and best practice across the function. - Deputise for the VP of Operations / programme leadership as required. Qualifications - Significant (e.g. 5+ years) proven track record in research delivery, project and/or programme management, including planning, tracking, and reporting, with ownership of large, multi-region or multi-stakeholder programmes. - Exceptional client management skills with a demonstrated history of successful stakeholder engagement and relationship building, including navigating difficult conversations, escalations, and commercial discussions with senior sponsor/client contacts. - Highly organised and detail-oriented, with the ability to manage complex projects spanning multiple business functions. - Strong experience in risk and issue management, with a talent for collaborating with internal stakeholders to develop effective solutions. - Proficiency in using project management tools and software to facilitate project execution. - Quick to establish and maintain rapport with internal and external stakeholders. - Experience mentoring or line-managing project/programme management staff. - Track record of improving processes or ways of working, not just operating within them. - Commercial acumen - experience with budget ownership, forecasting, and understanding programme profitability. - Experience in healthcare, clinical trials, or research expected at this level. - Familiarity with pharmaceutical trials and regulations is a bonus. - Experience working with technical product or engineering teams is a plus. - Certification in project management (e.g., PMP, PRINCE2, Agile) is a plus. Requirements - 25 days holidays or pro-rata for part time work - 8 bank holidays or pro-rata for part time work - Fully remote working - Quarterly meetings with the whole team at our office in London - Job Type: Full time - Competitive salary - Private pension in accordance with UK legislation

• Building and improving features across the platform, with Python and Django at the core of our stack, while picking up other technologies as the platform and your work demands • Writing well-structured, testable, production-ready code and holding yourself to a high standard of quality • Collaborating with Data Engineering to understand platform capabilities and integrate effectively • Working closely with Product and Design in scrum ceremonies, backlog refinement, and technical discussions, contributing your perspective, not just your code • Participating in production support and incident management, debugging and resolving issues to keep our platform stable and performant • Documenting what you build, clearly and consistently • Helping define and evolve our backend engineering standards, staying current with the Python and Django ecosystem and bringing good ideas back to the team

About usuMed is a healthtech and data platform transforming clinical research through real-world and patient-generated data. Our platform enables rapid, decentralized research and high-quality data generation across a global healthcare network. As we scale our next-generation data platform, we are investing in strong infrastructure foundations to support secure, reliable, and compliant data and application workflows. Role OverviewWe are looking for a Senior Infrastructure Engineer (AWS) to take ownership of our cloud and hybrid infrastructure. This role is responsible for designing, securing, and operating our AWS environment, managing access and identity across teams, and supporting integration with third-party and on-premise systems (e.g., TPP). A key part of this role is reducing operational overhead by improving infrastructure design, access models, and system standardization. You will play a critical role in moving us from reactive infrastructure management to a scalable, well-governed platform. You will act as the primary owner of infrastructure-related decisions and best practices across the organization.