• Lead the design, development, and maintenance of instructor-led, virtual, and self-paced training programs supporting enterprise healthcare technology implementations. • Develop curriculum, facilitator guides, participant guides, job aids, quick reference materials, user manuals, and other learning resources. • Partner with subject matter experts, Business Analysts, engineers, and Government stakeholders to translate technical requirements into effective learning content. • Conduct training needs assessments and develop learning strategies that support organizational readiness and technology adoption. • Coordinate training schedules, instructor assignments, learning logistics, and course delivery activities. • Deliver instructor-led training sessions, virtual workshops, demonstrations, and train-the-trainer programs as required. • Evaluate training effectiveness through assessments, surveys, and learner feedback while recommending continuous improvements. • Collaborate with Organizational Change Management and Communications teams to align training initiatives with stakeholder engagement strategies. • Maintain training documentation, course materials, learning management records, and curriculum updates throughout the project lifecycle. • Recommend innovative instructional technologies and adult learning techniques that improve learner engagement and knowledge retention.

Role Description The Central Coast Hotline Crisis Line Specialist full-time overnight position works after hours and awake overnight shifts. The Hotline Crisis Line Specialist position answers calls from the public, including calls forwarded after-hours from SLO County Behavioral Health (Mental Health), Lumina Alliance, and TMHA programs during designated periods. - Offers support and encouragement to callers. - Refers callers to mental health and related resources in the community. - Assesses for crises. - Supports service teams with after-hours coverage, linking clients in crisis to appropriate resources. - Provides follow-up linkage to crisis intervention personnel when necessary. - Promotes recovery and wellness, encouraging self-care and coping skills using a trauma-informed approach. - Assists the Program Manager in the operations of the call center, including volunteer scheduling, clerical tasks, and documentation. - Upholds and promotes the philosophy of TMHA in all duties performed. Qualifications - Must be available to work designated after hours shifts. - Must be familiar and comfortable with using a computer. - Spanish Bi-lingual preferred. - Experience assisting individuals in a mental health crisis preferred. - Training in suicide prevention/intervention preferred. - Demonstrated ability to quickly develop rapport preferred. - Strong interpersonal skills, collaborative work style, and strong oral/written communication skills. - Well-defined organizational and time management skills. - Ability to work independently and flexibly. - Ability to handle intense situations, display good judgment and decision-making skills, and remain calm under pressure. - Able to work effectively with a variety of people and personality types. - Ability to possess and maintain good physical and mental health. - Ability to work well within a team and maintain a professional, respectful attitude. - Willingness to work with supervisor oversight and direction. - Attendance is an essential function of this job. - Ability to mindfully promote equality and respect diversity. - Demonstrate the ability to successfully deliver culturally responsive services. - Knowledge of the various dimensions of diversity, including mental health, gender, race, and ethnicity. - Must use reasonable precautions in the performance of duties and adhere to safety rules. - Conditions of employment include: - Must be at least 18 years of age; possess a valid CA Driver’s License, at least 2 years driving experience, and a DMV driving record that meets TMHA’s current vehicle insurance requirements. - Must comply with a TB assessment and receipt of a criminal record clearance through fingerprinting. - Must be able to successfully complete First Aid and CPR training. Requirements - Attend and complete the training program for Hotline calls. - Assist in tasks related to operations of the call center. - Communicate constructively and in a timely manner to supervisor. - Promote, encourage, and maintain trauma-informed practices. - Practice and promote Collaborative Communication Guidelines. - Meet with and communicate with the Program Manager or Program Coordinator regarding assignments. - Create a comfortable atmosphere for callers. - Provide emotional support, crisis assessment, and resource referrals for callers. - Maintain a detailed log of calls on a database. - Complete various procedures at the start and end of each shift. - Participate in monthly staff and volunteer meetings. - Assume other duties and responsibilities as assigned by the Program Manager. Benefits - Full-time, non-exempt position. 32-40 hours per week. - Anticipated hiring range is $21.00-$22.00. - Generous individual benefits package including health, dental, vision, life, and 403b retirement (with up to a 5% employer match). - Paid vacation/holiday time and paid sick time. - Membership discounts to various local fitness centers. - Years of service gift cards to businesses of your choice. - Gift cards for walking, biking, or carpooling to work. - 20% discount for shopping at our Growing Grounds Downtown Store/Nursery/Farm. - Two employee appreciation events for employees and their families yearly. - Pet-friendly workplace (upon approval).

• Oversee operational delivery of Learning & Development programs, ensuring initiatives are executed on time, within scope, and aligned with organizational priorities. • Develop and maintain standardized processes and operational workflows that support scalable learning delivery. • Coordinate with program managers, facilitators, HR partners, and vendors to ensure seamless program execution. • Lead operational planning and delivery for virtual, hybrid, and in-person learning programs. • Provide direction, coordination, leadership for a team of L&D direct reports to ensure program readiness and successful delivery. • Manage logistics for in-person leadership programs, workshops, and learning events. • Support administration and optimization of the learning management system (LMS) and related learning technologies. • Manage internal communications and marketing for Learning & Development programs, including program announcements, enrollment campaigns, and employee awareness initiatives.

Role Description We are looking to hire a part-time Remote SolidWorks & CATIA V6 Instructors/Mentors preferably from the Seattle area, but other locations will be considered. The ideal candidate will have at least 5 years of industry experience working in a technical field using CATIA V6. The training is typically conducted by industry experienced design/engineers, and we will help you design the course to the specific needs of the student; this can be done with our Online CAD Mentoring Program from home. For more information, visit our Online CAD Mentoring Program . Qualifications - At least five (5) years' work experience in the field of design and/or engineering. - Directly involved with the application of CAD tools to create 3D models and 2D drawings. - Professional experience with CATIA V6. - Professional experience with Surfacing desired. - Understanding of and commitment to teaching, mission, and philosophy. - Innovative, flexible, and positive teaching style. - Understanding the needs of students from diverse backgrounds. Requirements - Send an updated resume in Word doc format to Kevin at kevin@keltia-design.com . - Include preferred pay requirements and availability. Company Description Keltia is a technical support services company providing Engineering Design, CAD Training along with Specialized Technical Recruiting services to mainly the aerospace and other industries in WA State, around the US, Canada, and Europe. We have been in business for 20 years in the US and 8 years in Europe.