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rockITdata

Experts in contact center solutions. Your product doesn’t differentiate you, but your customer support experience does.

Training Lead – Instructional Designer

Learning and DevelopmentLearning and DevelopmentFull TimeRemoteSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Training Lead – Instructional Designer

rockITdata

• Lead the design, development, and maintenance of instructor-led, virtual, and self-paced training programs supporting enterprise healthcare technology implementations. • Develop curriculum, facilitator guides, participant guides, job aids, quick reference materials, user manuals, and other learning resources. • Partner with subject matter experts, Business Analysts, engineers, and Government stakeholders to translate technical requirements into effective learning content. • Conduct training needs assessments and develop learning strategies that support organizational readiness and technology adoption. • Coordinate training schedules, instructor assignments, learning logistics, and course delivery activities. • Deliver instructor-led training sessions, virtual workshops, demonstrations, and train-the-trainer programs as required. • Evaluate training effectiveness through assessments, surveys, and learner feedback while recommending continuous improvements. • Collaborate with Organizational Change Management and Communications teams to align training initiatives with stakeholder engagement strategies. • Maintain training documentation, course materials, learning management records, and curriculum updates throughout the project lifecycle. • Recommend innovative instructional technologies and adult learning techniques that improve learner engagement and knowledge retention.

Job Requirements

  • Bachelor's degree in Instructional Design, Education, Organizational Development, Communications, Human Resources, Healthcare Administration, or a related field.
  • Five (5) years of experience designing and delivering technical training or instructional programs supporting enterprise technology implementations.
  • Experience developing instructor-led training, eLearning, virtual learning, and blended learning solutions.
  • Strong knowledge of adult learning principles, instructional systems design (ISD), and curriculum development methodologies.
  • Experience using Microsoft Office, Articulate Storyline, Adobe Captivate, Camtasia, Learning Management Systems (LMS), or similar instructional development tools is preferred.
  • Certified Professional in Talent Development (CPTD), ATD Master Trainer, or other instructional design certification is preferred.
  • Experience supporting VA, VHA, DHA, or other Federal healthcare organizations, health IT, telehealth, or Federal program management is preferred.
  • Excellent presentation, facilitation, communication, and organizational skills.
  • Ability to obtain and maintain a Public Trust clearance.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours

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